"So, I am a little stupid sometimes and clicked the wrong size when I was placing my order. My fault entirely. When I called Customer Service they immediatley issued a return label, with FREE SHIPPING and simultaneously took a new order for the right size and got it shipped out ASAP! Holy Cow, talk about service! Now that is exactly how it should work!"
"Enormous selection of any possible item I could have thought of (and hundreds more!), all at very reasonable prices. Easy checkout process and quick shipping, I will be ordering more soon."
"Ok, so I think this site is the coolest design ever! It gives me the ability to match up the best look! I click on a pair of pants and the site offers suggestions of what shirt would look good with it! That is so cool and I don't have to think about a thing! Like having my own personal stylist!"
"So I get an email today, because I am a "loyal customer", of course I never shop at work so by the time I get home 6 hours later and try to order I get an "out of stock" message. Are you kidding me? Is this all a ploy to get me to look at other products? And don't get me started on the chat function when I asked about it! Not sure it is even a real person in there, just some canned messages made to annoy me. Not sure I will be back, but dang I do love their products...ugg."
"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."
"I am a first time user, great range of product. All product that I am looking for can be found here. Competitive prices, the prices here are cheaper then others equivalent website that are selling the same product."
"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "
"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "
"Site was easy to use and navigate. They made products easy to find and search, checkout was a breeze and order processing was very quick (same day). I wish more websites would follow suit and upgrade to this kind of modern website quality. "
"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."
"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "
"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."
"Just anted to say that your site is just plan silly! You should offer to translate sizes to UK!! I had to go off your site to search and find out what to get that equates to my norm. Take your visitors into account and stop thinking we all live in one country!"
"I have bought a lot great staff from MyFashionOutlet so far. Excellent transactions, without any problems. This time I had an issue because I have received wrong order. The customer support gave a solution right away and they resent me the right order. Also gave me the opportunity to keep the wrong items. Things happen which I understnad and the most important thing that made it right for me is the support after the sale. Thanks MyFashionOutlet!"
"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"