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Product & services pricing
1.67/5
Chance of future purchase:
2.50/5
Shipping & packaging:
3.13/5
Customer service:
0.00/5
Return/Replacement policy:
1.67/5

Verified
2/5

2024-05-26

Best Site Ever

"MyFashionOulet is one of the best sites, if not THE best of them, to buy whatever you want. You can find everything! And you're not going to spend an arm and a leg for what you like! I've never had a problem with MyFashionOutlet team, they've always been available and responded and solved my problems (rarely have I had them) promptly. Don't send negative feedbacks before asking them for help becuase they will be there striving to give their customers the best experience possible - before and after purchasing!"

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Verified
2/5

2024-03-11

Slow replies and 404s

"I tried getting information from the CS team via their chat feature. I waited 13 minutes before anyone even acknowledged me on the site. Then after waiting they directed me to a page that had an error on it, like 404 or something. I was very frustrated because of lack of caring and then the technical issues."

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1/5

2024-01-28

AMAZING

"I had been eyeing a dress for a long time and when I saw a 10% off coupon come up I couldn't resist! I had a question and the representative helped me immediately. I love they made the buying experience so smooth and comfortable. Especially for someone who doesnt like to shop online! This was great. "

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Verified
2/5

2023-12-13

Painless Experience

"Site was easy to use and navigate. They made products easy to find and search, checkout was a breeze and order processing was very quick (same day). I wish more websites would follow suit and upgrade to this kind of modern website quality. "

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Overall product shipping and delivery process

Verified
2/5

2023-12-10

Shipping needs work

"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "


Verified
1/5

2023-11-06

Sent wrong shoe!

"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."

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Verified
1/5

2023-11-02

Almost great.

"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "

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Verified
1/5

2023-11-01

Niiiiiiiiice!

"The products are great and the one experience that I have had with customer service was great also. Bravo MyFashionOutlet!"

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Verified myfashionoutlet_soho Shopper
Verified
2/5

2023-10-14

MyFashionOutlet... I Love you 3000!

"This website is so well put together. I really have to say that I enjoyed this entire experience. I found myself continuing to browse after i added my items to my bag. It was so user friendly and was just a natural flow. I enjoy shopping in stores because i really enjoy the presentation and displays in person. However MyFashionOutlet was able to recreate this digitally! I’m legitimately blown away. It was soooooooo much fun to spend a small fortune on new clothes..lol - Oh, and I should mention that the quality is A+. The packaging that my items arrived in was pristine, and there was a good amount of care put into this experience. You won’t regret shopping here, Trust me!"


Verified
2/5

2023-10-09

Charged Twice, Not Happy

"Customer service was horrible, pricing was horrible and I was charged twice for 1 purchase. This left a bad taste in my mouth. Not sure I will be shopping here again. "

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2/5

2023-10-03

Wrong Product Sent, Right Customer Service

"I have bought a lot great staff from MyFashionOutlet so far. Excellent transactions, without any problems. This time I had an issue because I have received wrong order. The customer support gave a solution right away and they resent me the right order. Also gave me the opportunity to keep the wrong items. Things happen which I understnad and the most important thing that made it right for me is the support after the sale. Thanks MyFashionOutlet!"

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Verified
1/5

2023-09-04

Shipping Options

"The shipping options available during checkout were great. Pretty much any option is avilable all for reasonable cost. Although most places online offer some sort of free shipping the cost was reasonable and with the different methods/speeds available it was worth it. "

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Verified
1/5

2023-08-27

Perfect

"I did my research when looking into finding the perfect jacket and was shocked to see everything fall in line for MyFashionOutlet. The selection was outstanding and prices were competitive. Reviews from other customers on the product pages helped seal the deal for my purchase. Well done!"

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Verified
1/5

2023-08-06

Product Selection

"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "


Verified
1/5

2023-07-20

All things good

"Was lured in from an Ad on Instagram. Pleased to see that I did not fall for cheap bait. The website was quality and the experience to find the perfect product was fantastic. Great store. "

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