"Website could do with an upgrade to be mobile user friendly. The buying experience is nearly impossible to get the purchase completed. Prices are great, but please update the mobile site. "
"Love the search functionality and how intuitive the sight is laid out. Its like you start at the head, pick a hat and then flow through the site all the way to footwear and check out. Like having a virtual butler picking out my outfits. The only thing that got a little glitchy was checkout. I have used the site many times but for some reason it didn't remember me this time and I had to create a whole new account. "
"Jessica, the customer service rep I spoke with, was fantastic. She helped me find exactly what I was looking for and made the process as smooth as possible. She even was able to locate me a discount code for the product I was looking at. Highly recommend. "
"I had a bittersweet experience. The shipment was fast and the condition of the package was very good, but I had the problem with the product. It came damaged so I notifyed customer service of the incident and they said they would send me a new one. As I still do not have it and I do not know if it will come again defective, or not."
"My most recent experience with MyFashionOutlet was nothing but problems. I added 4 different items to my cart, with no mention of the product being out of stock, only to be met with an email after purchase stating that the items were on back order. It would be nice to be notified up front so that we, the customers, can look for alternate products. "
"Took forever to load each page - not sure if it was my browser or something. Loved the selection though."
"Customer service was horrible, pricing was horrible and I was charged twice for 1 purchase. This left a bad taste in my mouth. Not sure I will be shopping here again. "
"Took forever to load each page - not sure if it was my browser or something. Loved the selection though."
"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."
"I had to reach out to customer service multiple times. First items could not be removed from my cart and then my credits were not applying to my order. Frustrating.. We eventually got it all worked out…"
"I had to reach out to customer service multiple times. First items could not be removed from my cart and then my credits were not applying to my order. Frustrating.. We eventually got it all worked out…"
"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "
"I had multiple issues placing an order and was forced to reach out to their customer service team which was non existent. Took almost 4 days to hear back from them. Prices and product selection "
"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."
"Jessica, the customer service rep I spoke with, was fantastic. She helped me find exactly what I was looking for and made the process as smooth as possible. She even was able to locate me a discount code for the product I was looking at. Highly recommend. "