ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
2.32/5
Shipping & packaging:
1.25/5
Customer service:
1.67/5
Return/Replacement policy:
3.13/5


Verified
4/5

2023-11-04

The best mix of online accessibility and top notch customer service

"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"


Verified
4/5

2023-10-07

Very loyal customer

"I've been shopping at MyFashionOutlet for years and they never dissapoint! Thankful for their awesome customer service team that is super helpful whenever I need anything. "


Verified
3/5

2023-09-16

Highly recommend

"Enormous selection of any possible item I could have thought of (and hundreds more!), all at very reasonable prices. Easy checkout process and quick shipping, I will be ordering more soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-08

Shipping not so great

"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-07

STYLES ARE REPETITIVE

"It was hard to find anything that I don’t already have…it may be a different color, but the styles are extremely similar…"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall customer service

Verified
5/5

2023-09-06

Product Selection

"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-05

Long Order Processing

"After placing my order before noon in the middle of the week, I was expecting my order to process and ship same or next day. That was far from the case. It took over 4 days before my order was even packaged and a shipping label was created. All other aspects were great but took to long to even box up the items. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-05

AMAZING

"I had been eyeing a dress for a long time and when I saw a 10% off coupon come up I couldn't resist! I had a question and the representative helped me immediately. I love they made the buying experience so smooth and comfortable. Especially for someone who doesnt like to shop online! This was great. "

Detailed Review Benchmark + -
Overall customer service
N/A

Verified
5/5

2023-09-03

Mediocre experience

"Took forever to load each page - not sure if it was my browser or something. Loved the selection though."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Product Returns/Refunds/Exchanges

Verified
4/5

2023-07-17

Happy with my order!

"The coat I bought is just what I was looking for - fits great and true to size. Plus, I loved the selection on their site. Navigation was nice and easy."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-07-16

Shipping fail

"I ordered shoes and paid for 2 day shipping, it took them 10 days to get here and I never got a refund for the 2 day shipping."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified myfashionoutlet_sanfrancisco Shopper
Verified
2/5

2023-07-12

Nostalgia

"I love shopping online with MyFashionOutlet. It takes me back to when I used to visit their store as a kid. Brings out emotions and feelings knowing I am shopping with a trustworthy brand that was built from scratch. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A

Verified
3/5

2023-07-09

Great site, great selection.

"Needed to find an outfit quickly for the weekend, and MyFashionOutlet made the experience so great and easy. Will shop here again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2023-07-03

AMAZING

"I had been eyeing a dress for a long time and when I saw a 10% off coupon come up I couldn't resist! I had a question and the representative helped me immediately. I love they made the buying experience so smooth and comfortable. Especially for someone who doesnt like to shop online! This was great. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2023-06-29

Nice website long wait for orders

"Products are good. Just quite expensive for the wait time. I also found a lot of their products on another site for less than half the price and the same amount of wait time. I only order here if I can't find the product somewhere else."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service