"I called to order some ear buds and my purchase was quickly put through and I received them the next week. I've been dealing with msg.ca for a few years now and everything was always very prompt. "
"I had no news about my order and no one knew what to tell me about it."
"The Whole process is very easy. Items are shipped quickly and are name brand. Costs are reasonable. Definitely recommend MDG"
"J’attend toujours une réponse pour avoir une compensation !! Le jeu que je voulais n’étais pas disponible et ont m’a aviser après paiement et la livraison à tarder énormément "
"Ordered a $3000 computer and making payments but haven't received it and it been just over 3 weeks but agm is getting paid "
“We're sorry to hear that you experienced delays with your delivery. We strive to provide exceptional service to our customers and apologize for any issues that this may have caused. Please provide us with your person ID number or phone number to marijar@mdg.com so we can locate your Account and assist you further regarding this matter. ”
"I am so pleased, with this company. They created an easier more convenient way of ordering. I was so excited to know I could order online without hassles. I placed my order and it was done. Within a week I received my items. Thank You."
"Thank you all the services and products provided are amazing!"
"I do not have any complaints "
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"
"I was moving onto a new apt and did not have the measurements to order furniture prior to.
Everyday I was receiving calls re:ordering the sectional.
I was becoming a bit frustrated as I had explained my situation several times, finally the calls stopped and I received a call on the day we had agreed upon to decide if I was going to proceed with MDG.
Once I had the correct info to use, the process was seamless.
My sectional arrived as scheduled, the delivery rep was excellent.
He assisted in getting the 3 heavy boxes into my apt.
The assembly directions are less than desired.
I would suggest having details for left facing chaise separately from the right facing, 2 sesparate sheets.
When trying to assemble, the extra material surrounding the connecting slots causes issues with visibility.
There were a few threads noticeable as well.
I have not removed the threads as I didn't want to damage the couch.
All in all, it has been a pleasant experience.
I am financing this purchase and hope things proceed as smooth as the ordering did.
It is a beautiful sectional, very firm and appears well made.
If that opinion should change, I will provide an update.
"
"Haven’t received my order business is not good made a purchase on 9/7/2023 still waiting on package said it was shipped don’t have it yet looks like the run around "
"As the title states… the process was simple and thorough. Thank you so much MDG!!! Will definitely be purchasing again. Great prices and product selections as well."
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"
"My customer service rep helped me immensely calling me and emailing me updates all the way"
"Customer service is friendly and they make it easy to get products."
A rep from MDG consumer financing, AMmdghq1, has responded:
“We're sorry to hear that you experienced delays with your delivery. We strive to provide exceptional service to our customers and apologize for any inconvenience that this may have caused. As our records indicate, the order has been confirmed as delivered. We hope we'll make a chance to make your experience a better one. ”