ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2023-08-08

Had a cart full of items and lost it all because I wasn't logged in...

"I entered my entire order (including custom ribbons) and then went to login to my account...I lost everything that was in my cart and had to start over. If I had known that ahead of time, I would have logged in first. Frustrating.
Last year I ordered the color bar double slot badge holders and they were lousy quality. I've ordered them again (because this is what we need), hoping they are much better this time around.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-08-06

Great customer service!

"The whole process was very fast and easy. My representative was great, he kept me updated in the process of my order"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-05

excellent products and service

"We got the clear plastic name badges very quickly and the name badge quality is excellent.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-04

Super fast delivery

"Easy to order from website. Super fast delivery - thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2023-08-04

It's a good thing the price is acceptable...

"The process of ordering is clunky and unsatisfying overall, from finding what product you want to submitting your artwork, the whole process is not great. But the real problems start AFTER placing the order. The biggest issue we have with Marco Promos BY FAR is the harassment. They absolutely will not stop emailing you to try to make you re-order even if the product you previously ordered was DISCONTINUED and literally can't be reordered. It never ends. Every month or two, another email asking us to order something from two years ago. I've spoken with half a dozen of their representatives and employees and begged them to stop, I've explained that legally it constitutes harassment to continue spamming me after I've formally asked them to stop, it doesn't matter to them at all. All they care about is the possibility of getting another sale off you, and they will drown your inbox in trash to get it. If you do place an order, use a burner email, under no circumstances should you ever EVER give them your real email address, because it'll never be safe again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-03

Wonderful products

"Great products for my association meeting. Speedy delivery.: bright green pronoun tags have been a big hit"


Verified
5/5

2023-08-01

Super pleased

"I've been ordering Fun Tote bags for my piano students for the last four years and they hold up really well! In addition the customer support is outstanding. I love the yearly reminders to reorder the same materials!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2023-07-28

Bummed

"not easy to navigate though selection and check out"


Verified
5/5

2023-07-28

Affordable Products and Great Service

"I have ordered promotion products from Marco three times in the past few months, and every transaction was flawless. Their prices are very reasonable and the selection that they offer is great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-07-26

AMAZING SERVICE AND PRODUCT

"We purchased 2 different types of Tote Bags to give to our Customers. Both styles came out exactly like they looked on the Art Work that they sent me to approve. I definitely would order from Marco again. We ordered a total of 650 Tote bags and love every one of them. Thank you Marco"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-26

Easy to use site!

"I can’t wait to have more custom items made in the future! Customer service chat was quick and efficient!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-07-26

Smooth Like Buttah!

"Always so quick and easy to order from MarcoPromos! Great selection and quality."


Verified
3/5

2023-07-26

Saved the day!

"When you discover there's something you need at the last minute, Marco is there to help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-07-19

Retreat for Health Authority - Great Products

"Great website to work with. Have used it for all my orders"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-07-19

Great Products

"Great products, on time delivery, good customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases