ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2016-04-28

6000 laser

"I ordered my 6000 laser April 1st. I got it today the 29th. It came with a beautiful case. There were no instruction but it came in 3 pieces . I had been a little worried cause it took so long and I didn't like some of the revues. I put it together with 2 batteries and turned it on. All I can say is WOW. It was brighter than a big one I bought years ago for a lot more money. I was able to smoke leaves from several feet away. All I can is thanks to the people at laser pointer pro! ****"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-26

No one beats LaserPointerPro in quality and price

"After reading many negative reviews and BBB reports about Laserpointerpro, I was very worried after I placed my order. My laser's arrived 15 days as advertised, and I experienced none of the problems mentioned here. Perhaps these guys got their act together. I ordered 4, blue violet 405 nm, 200 mw lasers for $20 bucks apiece. I was shocked to find out each one functions perfectly, and puts out a genuine 200 mw clean purple dot beam. Each one is twice as powerful as my 100 mw Rayfoss of the same wavelength. From my experience no one beats Laserpointerpro in price or quality.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-03-05

Be aware of deceptive advertising

"Purchased three lasers.
The last one arrived today. It is advertised 3000mw and is not even warm on my skin.
I assumed that is less then 400mw or even less then that.
140.00 down the drain for a underpowered laser.
I do not recommend doing business with these ppl.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-02-16

ripped off and lied to big time

"I ordered a 5000mW laser. I paid extra for express dhl shipping they said they shipped the item out on feb 10th and it will take 5-7 days to receive I tracked the package on feb 16th to find out the item was actually shipped on feb 15th only to be returned to them for proof of delivery? all I know is they have my $200.00 and i have nothing i have asked for a full refund but got no answer to date "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-11-18

"I ordered a 4000mw blue laser. Have not received it yet but after reading these reviews I emailed and asked for refund and not to ship it. At this time it has not been shipped. I am not paying $150.00 for crap! I will follow up this review if I get my money back or he ships the laser anyway"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-10-05

"don't touch this company with a barge pole. inferior goods falsely advertised. your goods don't come from a company in the UK they ship direct from China and takes around 3 weeks even though they state around 7 days. When you ask for a refund they do not respond. I would not even give them one star. BE WARNED."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-06-17

"Don't buy from laserpointerpro!!! They will rip you off!! You pay big money for a $10 laser and then comes in the mail 35 days later and it don't work!! How long can this go on!! My visa is working on closing them down!!! To many problems they say they are getting !! They even blocked me on Facebook!!! Here are some videos at maxim hd entertainment YouTube channel https://youth.be/1X5o0jcpkeI
http://youtu.be/ZRTWJuZDUVg
Order No. Products Quantity Amount Status Order date
90075403 50mW Dot Pattern / Starry Pattern / Multi-Patterns Focus Green L 1 CA$46.47 Shipped 2015-04-24 17:41:24
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-05-16

"Do not buy anything from this website!!! I paid 50 bucks for a 200mw laser. They gave me a tracking number to track the order. Okay, cool. Go to the website to track it, uh oh.. It needs a verification number. After they ignored me for 5 emails I said screw it, ill see it when it gets here. 3 weeks went by and I finally got the laser. The package was pretty beat up but whatever. I was so excited to play with it only to find out you can barely see the dot at all, and its riddled with defects. I'm like what the hell.. This thing is supposed to be able to melt black trash bags, I cant even see the beam. I was a little skeptical about ordering from this site, and rightfully so. Worst customer service, worst products, all around worst business I have ever had the displeasure of dealing with. Do yourself a favor and steer clear of this website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-05-07

"Bought a laser, came with no instructions, no paperwork, or anything, and needless to say IT DOESN'T WORK AT ALL. Might as well have been an expensive tube."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-28

"The company blocks out all reviews lower than four stars. I have no clue why, they probably would be flooded if they allowed them giving them a 2 star rating."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-11-03

"I ordered a laser from Laser Pointer Pro. Free shipping from China. It has been 90 days and I have not received my order. When I ask for a refund they tell me that the item was reshipped and that I should wait an additional 45 days before requesting a refund. It has been 90 days and I have not received the item that I ordered. Do not order from this business"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-10

"LIES LIES LIES!!!! Spent 50.00 on a so called 200 Mw laser and this laser is about the same as my 5 Mw laser. Also 200 Mw lasers and up are suppose to be able to burn and pop balloons, this laser does nothing!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-03-14

"Because of the broken English on the otherwise nice website, I was reluctant to order from LaserPointerPro. I assumed (correctly, it turns out) that this company is located in China, not the US. But because of their reasonable prices, I went ahead and ordered.

The products arrived when expected. Of the 3 Lasers I ordered, none came with instructions of any sort. All 3 Lasers work, though each has a defect. The high-power Laser does not focus as sharply as expected. The pen Laser has a ticklish switch. And the gunsight Laser has a defective aiming mechanism, making it impossible to adjust the Laser to match where the gun is aimed. Only this last defect presents a real problem.

I have tried to contact LaserPointerPro both by telephone (you get a generic "leave a message" recording), and via e-mail. After several weeks I have received no response from either, so must conclude LaserPointerPro's customer service is Non-existent. In view of this, I feel fortunate to have received any product at all.

Since all 3 products I received have flaws, I am inclined to believe LaserPointerPro sells items that have failed their manufacturers' respective quality-control tests. In other words, they sell "Rejects" -- and offer NO support after the sale.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges