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Product & services pricing
3.49/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.81/5
Customer service:
4.52/5
Return/Replacement policy:
5.00/5

2/5

2022-11-07

Was told it was Free shipping over $49 but was still charged

"No way to get around it
Was told it was Free shipping over $49 but was still charged
"

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Rep reply posted 2022-11-08
A rep from Lamps Plus Inc., rslampsplus, has responded:

“We apologize for the confusion regarding free shipping. To confirm the order must be $49 minimum for Free Shipping. For any order under $50, a $5 shipping charge will be added. We reviewed your order and see the total is $47.94; if this is incorrect please contact us at 877-704-2425 option 2 or e-mail CustomerService@LampsPlus.com with your complete order number so we may further assist. ”


Verified
5/5

2022-10-26

Awesome help

"I had a question when ordering a lamp and I used the Chat button.
Worked great and Christy-D helped me.

Thanks!
"

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Verified
5/5

2022-10-24

Many purchases and love them all from lamps to a chair

"Have purchased for myself and friends. Shipping is quick and everything arrived in perfect shape. A great selection and not just lamps."

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Verified
3/5

2022-10-21

jacked up prices

"I ordered a Possini Baldwin Pendant. previous issues had it at $199 reduced from $299. Now it was ON SALE, again, but sale price is now $299.95 so I see the game which is being played but bought it despite this. I had tried to find it elsewhere. Have bought items from Lamps plus before. Hoping this light is as beautiful as depicted. "


Rep reply posted 2022-10-21
A rep from Lamps Plus Inc., rslampsplus, has responded:

“Sale pricing is listed online and is valid only through the dates displayed on individual product pages. We do our very best at holding many sales events throughout the year. We apologize for any confusion this may have caused. We do have exclusive promos; email campaigns are deployed to those who have a subscription. To receive those offers, you must subscribe on our site at www.lampsplus.com. You will receive emails from us such as special sale announcements, holiday deals, Black Friday sale, and much more. ”


Verified
5/5

2022-10-20

lights with imagination

"Easy to find what I wanted and even offered lights that I hadn't considered but loved."

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Verified
5/5

2022-10-19

Fabulous Selection at Great Prices

"This is my 3rd purchase from Lamps Plus. In every instance, their wide selection and complete, accurate descriptions helped me find exactly what I wanted at a very competitive price.
I wouldn't think of buying lighting from any other source.
"

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Verified
5/5

2022-10-17

Great web site

"I really appreciate the LampsPlus web site. Especially the feature 'more like this' suggestions."


Verified
5/5

2022-10-10

Happy man

"Ordering was great, we'll see how it installs!"


Verified
5/5

2022-10-05

Fast Easy Efficient!

"I have had my eye on these bedside lamps for a few weeks. I went in to buy them and was done in under 5 minutes"

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Verified
5/5

2022-09-25

EXCELLENT

"I have placed many orders with Lamps Plus in the past year and everything has been excellent. Some other companies should take a page out of your book. "

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Verified
5/5

2022-09-25

Selection is excellent

"Love the large selection. And the filter feature is so good that searching for just the right item is easy. "


Verified
5/5

2022-09-21

BEAUTIFL LAMP

"FROM ALL THE RATINGS THAT I HAVE READ,YET I HAVE NOT RECEIVEED MY YET."

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Verified
5/5

2022-09-15

Great Options and Pricing!

"From decorative to standard lighting - It's all here in one place!"

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Verified
5/5

2022-09-06

Thank you

"Didnt accpet my welcome Bonus but without that it was excellent I am waiting to be deliver to install. Thank you Excellent price"

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Verified
5/5

2022-09-01

Good

"Good experience, good servive"