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Verified
5/5

2011-09-20

"Milliamp did a GREAT job on my ipod!!! I've recommended them to several friends if they should ever need their iphones, ipads or ipods repaired. It was such a relief to find someone who could repair the audio chip on my ipod and save me from having to buy a new one. I will definitely use you guys in the future if I need to. Keep up the good work and great service!

Regards,
Keith Sarna
"

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Verified
5/5

2011-09-18

"KRACKABOOM!!!!! WOW!!!!

You have GOT to be kidding me!!!! Brand new faceplate, brand new back plate, new battery, this thing literally looks and performs better than the day we bought it several years ago!!!! I purchased this 60 GB iPod photo for my wife online. All they had left was one that was displayed in a store for several months. It was Christmas, and it is exactly what my wife wanted so I paid 350 dollars for it. It arrived with deep scratches on the display, and many scratches all over the silver/chrome back plate. I explained to her that I could only get my hands on a used display model, but despite the scratches it worked fabulous. Her smile was bigger that you could imagine. She was so happy and thankful for her new (to her 60 gb ipod). Well it’s been at least 5 years and the original battery finally died. I have 6 kids All of whom either have an iPhone, or and iPod touch. I have used Milliamp.com at least 4 times in the past, so I knew I could count on them to restore my Wife’s 40+ gigs of music. As expected Milliamp over-delivered! The repair was done, tested, and returned to me in less than a week. When she arrived home from work and found it sitting on her pillow. She was shocked! She had thought it died, and lost all her music. She literally held it to her heart and was giddy with excitement. I am in awe of your service. We are just thrilled! Thank you, thank you, and thank you!! You have a customer for life, and probably many new ones after I tell everyone what you folks did for me. JOB WELL DONE MILLIAMP! A++++
"

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Verified
5/5

2011-08-01

"This is one of the best companies around when it comes to customer satisfaction. I have used them twice with my 5th generation IPod. The first time I needed to replace the LCD screen. I was very reluctant to ship my device off to another state to a company I had found on the internet. The IPod came back with a new screen and an incredible picture. This time (about 2 years later) I needed to replace the clickwheel and headphone jack. Not only did I get the device back sooner than expected, Milliamp was nice enough to replace the battery and scratched faceplate at no charge because I was a repeat customer. The constant contact to let me know where my device was in the process, coupled with the amazing repair work and customer service both times has me recommending ipodjuice.com to everyone I know. Years later, my IPod still performs as well as it did the day I got it."

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Verified
5/5

2011-07-14

"I originally had my battery replaced on my Itouch Ipod. Milliamp Ltd serviced my Ipod in a timely manner and quickly. I am very pleased with the results. However, about a month or so later, when I was trying to play my Ipod, it kept repeating the same track. I contacted Mlilliamp via email and Anthony was very helpful in resolving the problem. He gave me step by step instructions as to what to do to check my Ipod. Apparently, it was just a setting problem and it was very easy to correct. I am very pleased with the service from Milliamp Ltd."

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Verified
5/5

2011-06-15

"I am a very pleased customer. My family and I found your service to be professional and efficient, the communication to be wonderful, and the service work to have been first class. Our Second Generation iPod Touch works as it once did thanks to your replacement of the old, worn out battery and works wonderfully. Everything performed by your company was first class and I will certainly recommend you to anyone who needs similar service. Thanks again for your help.

Jim Horne
"

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Verified
5/5

2011-06-07

"I'm tech challenged and just considered buying a new Ipod when my battery died. But I purchased the Ipod battery and replacement kit for my 5th Generation after watching the process on their YouTube site. The product shipped over the Memorial Day holiday (!) and was at my house on the date promised. It took my about 15 minutes to complete the switch, primarily because I was afraid I'd mess it up. A great value and customer service. Recommend highly."

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Verified
5/5

2011-06-06

"This place sets the standard for outstanding service! Everything was perfect, from communication to the actual repair and delivery."

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Verified
5/5

2011-05-26

"I cannot say enough wonderful things about this company. The owner of the company himself followed up with me to see how my transaction went. Normally you get the normal automatic response, but not this company. I placed my order Saturday evening, received my shipping label Monday, and received my ipod back Wednesday evening of the following week. I am so impressed with this company! I have never received service like this from any business, much less one from a different state.

I have to say, initially, I was a little apprehensive when I received an automatic email stating that my item would take a little longer than expected to get to a technician, but they actually started working on it the next day. I also appreciated how they emailed from each department stating exactly what they were doing and what was next. To some this may seem a little annoying, but for someone like me, always worried, I was very thankful and felt at ease. Also, I just want to add how happy I was to find that my husband's music and apps were not compromised through this whole process, being the only problem with the IPOD was the broken port.

The hardest part of this whole experience was finding out that Apple would not cover the damage and trusting my 64G Ipod, that I spent so much money, on to someone else. This company really went above and beyond for me, their prices are great, and I paid a little extra for the shipping myself so that I could get it back right away and literally they received it on Tuesday and shipped it back to me on that following Friday. If it weren't for shipping back and forth the repair really only took 3 days and they are honest. They did additional testing to see if anything else was wrong and of course I knew there wasn't but they checked anyway. Excellent company!! This is how all businesses should run, honest, fast, efficient and really care about their customers needs.
"

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Verified
5/5

2011-05-11

"Did a lot of research, and finally settled on Milliamp to not only supply the parts but do the install. They were very clear about time frames, said it would be 7-10 days once they received. From the time they received it, I got 6 emails in 2 days telling me where it was in the process, and it was shipped back to me on the 3rd day. Over and above customer service!! I will use them again as the need arises."

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Verified
5/5

2011-05-08

"I sent these guys my iPod for battery replacement. Not only did they fix it, they did it extra quickly. Thanks guys!"

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Verified
5/5

2011-04-19

"Exceeded my expectations, email communications were beyond excellent and kept me informed step by step during the repair and shipment. Didn't nickle and dime me on 1 minor repair they found. They just fixed it and moved on, now thats an eagle flying."

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Verified
5/5

2011-04-08

"Email to the Owner:
Hi Anthony,

My iPod came back in perfect working order. The battery replacement was very prompt, and the quality control checklists were also great. I will defiantly recommend your company to friends and family.

Thanks again,
Felix
"

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Verified
5/5

2011-04-06

"I cannot highly enough recommend your service to all my friends. I especially liked how Milliamp provided timely status, including when you received the iPod, when the battery was replaced, results of testing the repair, and reporting when the iPod was being shipped back to me. Also, I very much appreciate your prompt service -- Milliamp completed the battery replacement, testing and return shipping within two days of receiving my iPod. Overall, I got back my iPod within 8 days of having sent it to you.



Your service is exemplary. I wish other companies were so customer-oriented as Milliamp is.

"

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Verified
5/5

2011-04-05

"My 5th generation video ipod's battery and click wheel were both in bad shape. Sent to Milliamp and the repair is awesome. Ipod now works flawlessly thanks to your team. I couldn't have asked for better service, I would recommend to anyone without hesitation! Quick, seamless troubleshooting, informed me through email along the way and returned the very next week, including my old parts that were replaced!!! I'm a customer for life for any future needs! I am extremely satisfied!

"

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Verified
5/5

2011-03-30

"My LCD on my iPod was severely cracked and I sent it to Milliamp LTD. Now, it is in perfect working condition and I can not thank them enough for saving me hundreds of dollars from buying a new iPod. I must admit I was hesistant on sending my iPod to a company I found online, however I am extremely grateful that I did because Milliamp LTD are trustworthy, legitimate, fast and convenient! They have GREAT customer service and contact you every step of the way to get your device fixed. I highly recommend them!"

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