"I needed help purchasing a die from their website but didn’t need the complete set with snaps. A representative called me quickly and I made the purchase over the home. Days later it was in my mailbox and I was able to finish my project. Love their products. "
"My experience is always good with ghost.Star"
"Just what I was looking for, shipped so fast!
Thank you for the fantastic service!"
"Good. Prompt delivery. There was duty tax."
"Great product, price, shipping and customer service. Would purchase through the seller again."
"Nice and simple. I ordered items, they shipped them on time, the price was more than reasonable and im using them right this moment. You cant ask for a better deal!"
"This is the second time I buy from this site. First time it was an industrial sewing machine they didn't have in stock and never arrived. Now again same problem as before, is been a month and the items bought now (2 sewing binders) have still not been delivered (not even shipped yet) and no answer from Customer Support.
The oly reason I tried again was because they “have” the items I need which are hard to find. This starting to looks more like a scam than an actual store."
"excellent service. Fast delivery. superior product. Economical"
"Goldstar had what I needed at a good price. Unfortunately they got one item wrong on my order- I ordered 2 sizes of an item, 4 of each, and they sent me 5 of one size and 3 of the other. Luckily I was still able to do my project."
"Came quickly and it was the right part. "
"This is the only place I will purchase machines from. Quickly arrived assembled, adjusted and ready to work. Thanks. "
"I purchased Consew 228R-11-1. Worst mistake ever, before I purchased the machine i verified the machine was new. He also verified at good star they test the machines before shipping them out. Long story short I spent $1,799.99 on scrap. The machine was locked up. I also took it 8 hours to have it verified by another licensed tech. It was infact a defective. If you are thinking of purchasing something from this company I pray for you. Make sure you save, and document everything. Record calls, save emails also take pictures. Read policy’s closely. Customer service ****. This is still on going.
"
"I can always count on GoldStar Tool to provide excellent products and customer service!"
"Good product, box was full, no dents, it was just what i needed"
"It was perfect and very fast."
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are very sorry for all the delays and for the lack of communication on our part! I just sent you a private message with a couple of follow-up questions. I trust we can resolve this issue soon!”