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Product & services pricing
4.00/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.71/5
Customer service:
3.40/5
Return/Replacement policy:
3.09/5

Verified
5/5

2024-08-07

Goldstar Tool is once again the best

"I needed help purchasing a die from their website but didn’t need the complete set with snaps. A representative called me quickly and I made the purchase over the home. Days later it was in my mailbox and I was able to finish my project. Love their products. "

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Verified
4/5

2024-08-05

My experience.

"My experience is always good with ghost.Star"

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Verified
5/5

2024-08-04

Great!

"Just what I was looking for, shipped so fast!
Thank you for the fantastic service!
"

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Verified
5/5

2024-07-28

Good

"Good. Prompt delivery. There was duty tax."

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Verified
5/5

2024-07-25

Great Experience

"Great product, price, shipping and customer service. Would purchase through the seller again."

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Verified
5/5

2024-07-25

Excellent products

"Nice and simple. I ordered items, they shipped them on time, the price was more than reasonable and im using them right this moment. You cant ask for a better deal!"

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Verified
1/5

2022-03-23

Item not delivered - AGAIN

"This is the second time I buy from this site. First time it was an industrial sewing machine they didn't have in stock and never arrived. Now again same problem as before, is been a month and the items bought now (2 sewing binders) have still not been delivered (not even shipped yet) and no answer from Customer Support.
The oly reason I tried again was because they “have” the items I need which are hard to find. This starting to looks more like a scam than an actual store.
"

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Rep reply posted 2022-03-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry for all the delays and for the lack of communication on our part! I just sent you a private message with a couple of follow-up questions. I trust we can resolve this issue soon!”


Verified
5/5

2024-07-24

Excellent products

"excellent service. Fast delivery. superior product. Economical"

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Verified
4/5

2024-07-22

Good value, got an item wrong

"Goldstar had what I needed at a good price. Unfortunately they got one item wrong on my order- I ordered 2 sizes of an item, 4 of each, and they sent me 5 of one size and 3 of the other. Luckily I was still able to do my project."

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Verified
5/5

2024-07-20

Great

"Came quickly and it was the right part. "

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Verified
5/5

2024-07-20

Perfect As Usual

"This is the only place I will purchase machines from. Quickly arrived assembled, adjusted and ready to work. Thanks. "

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Verified
1/5

2024-07-20

Gold star tool Horrible company DON’T TRUST THEM

"I purchased Consew 228R-11-1. Worst mistake ever, before I purchased the machine i verified the machine was new. He also verified at good star they test the machines before shipping them out. Long story short I spent $1,799.99 on scrap. The machine was locked up. I also took it 8 hours to have it verified by another licensed tech. It was infact a defective. If you are thinking of purchasing something from this company I pray for you. Make sure you save, and document everything. Record calls, save emails also take pictures. Read policy’s closely. Customer service ****. This is still on going.
"

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Verified
5/5

2024-07-18

Excellent Product & Customer Service

"I can always count on GoldStar Tool to provide excellent products and customer service!"

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Verified
5/5

2024-07-11

Arrived in great condition, shipping was fast

"Good product, box was full, no dents, it was just what i needed"

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Verified
5/5

2024-07-11

Loved it

"It was perfect and very fast."