"I've looked around for this product for sometime and came across this website. I'm loving that it is hispanic owned. Looking forward to getting my product."
"I tried ordering the rails I needed and when it came to getting the order through there was no immediate receipt. When the wrong rails came in i tried to processing a return and I keep getting the run around from the company which is very frustrating because these were very expensive. I do not recommend buying from here!"
“We're truly sorry for the inconvenience you've faced with your recent order. Your feedback is invaluable to us, and we're committed to making things right. I've sent you a direct message to assist with this issue further!”
"My order arrived in good time and was what I needed, thanks."
“Thank you for the feedback! We're glad your order arrived promptly and met your needs. If you have any further questions or needs, feel free to reach out.”
"You guys should probably make sure your product gets delivered before asking for a review. It’s been 10 days and still have yet to see it….."
“We are sorry to hear you have not received your order yet! I've sent you a direct message to discuss this issue further!”
"Products arrived timely & the quality is very good. I will order from them again. Prices are good too."
“We're delighted you're happy with our timely delivery & quality products! Looking forward to serving you again soon. Thank you!”
"Fast shipping and reasonable shipping costs. "
“Thank you for your feedback! We're glad to hear that our fast shipping and reasonable costs met your needs! ”
"It was good. Fast shipping!"
“Thank you for your positive feedback! We're glad you enjoyed the fast shipping. Let us know if you need anything else.”
"I had placed an order and when checking to find out when it would arrive, the tracking number was not working. I sent several email and finally received a call that the order had been lost and they had reshipped my items. Shockingly they arrived the next day. I couldn't have asked for more."
“We're glad we could fix the tracking issue fast and get your order to you quickly. Your satisfaction is our priority. Let us know if you need anything else!”
"GoldStar Tools has an easy to navigate website with great products at a fair price. I will continue shopping with this company. Thanks a million!!"
“We're delighted you're happy with our products and prices! Thank you for your support. Let us know if you need anything else!”
"Goldstar did not reply to chat question. This is the third time I have asked the question and still no answer."
“We are very sorry that you're having trouble with our support team. I've sent you a direct message so I can assist with this issue! ”
"Great experience with GoldStar Tool. Initial setup and use of Heavy Duty Press for Grommets, Snaps, Buttons & Rivet Package has been easy, productive and enjoyable. Website was fine and order and shipment were very fast. I’m a happy customer."
“Thank you for your excellent review! We're thrilled you found our Heavy Duty Press easy to use and productive. We appreciate your support and look forward to serving you again soon!”
"This is the second machine I’ve purchased from GoldStar. This time around I purchased the Consew Shiver and in less than week it was at my front door ($4.99 shipping). I also purchased a part for my Juki and same thing was at my front door in less than a week.
I read a review about the same Consew and they complained about no instructions for the machine. That isn’t the fault of GoldStar but the manufacturer.
GoldStar has many videos that I used to put together the table and the Consew I purchased.
I would highly recommend them."
“Thank you for your positive review! We're glad you found our shipping fast and our instructional videos helpful. Your recommendation means a lot to us. We look forward to serving you again soon!”
"I received the order in a timely manner and the packaging was secure. "
“Thank you for your feedback! We're pleased to hear that your order arrived on time and securely packaged. If you need anything else, feel free to reach out.”
"I am enjoying my blind stitch machine. The step by step instructions were very helpful to set up, especially the emphasis on lubrication. Thanks a lot!"
“Glad to hear you're enjoying your blind stitch machine! If you need any more help, just let us know. Happy sewing!”
"The items I received were not the size I ordered."
“We apologize for the inconvenience. I've sent you a direct message so we can resolve this issue for you promptly.”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“Thank you for choosing GoldStar Tool! We're delighted you found what you needed on our website. Your support means a lot to us and if you ever need any assistance with your order, feel free to reach out. We're happy to help!”