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Verified
5/5

2018-06-27

Best Prices and Products

"I am always looking for products on Gearbest... They have a tons of things and they have the greatest support center! I live in Brazil so it takes long to arrive things here, but they send as quick as possible. "

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Verified
1/5

2018-02-14

Very bad after sales support

"I bought my Xiaomi Redmi Note 4X through gearbest, it worked 3moths.
First it took them more 15 days then estimated just to send the phone.
When it stopped working, I wasted 1month in e-mails and tickets just to get the phone shipped to repair.
After, I waited almost a month to have it back!
And it cames back with a different problem!!
The only 2 solutions they offered are a nonsense but they say "Please kindly note that you have already used the item for several months."
I had to by a new phone already because I knew I couldn't rely on gearbest's costumer support.
Never again I will by something from them.
"

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Verified
4/5

2018-06-26

LA MEJOR TIENDA ONLINE QUE CONOZCO

"Esta tienda para mi es la mejor que se puede encontrar, he comprado muchas veces y siempre me ha llegado el producto que quiero, en buenas condiciones, y lo mas importante, a buen precio con relacion calidad.

Aqui puedes encontrar todo lo que buscas a mejor precio, la atenciuon a cliente es muy buena, siempre te responden a tiempo y son muy amables.
La calidad del servicio que ofrecen el de buena calidad, ya que siempre hacen los envios a tiempo y las compañias que lo hacen son seguras para que llegue a salvo tu compra.

Una de las mejores cosas, es que puedes ver todas las caracteristicas y especificaciones del producto, juento con las reviews y opiniones de los demas compradores.

El diseño de la pagina es bueno, ademas de que aceptan diferrentes metodos de pago, incluso a mensualidades.
"

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Verified
5/5

2018-06-26

My First experience with Gearbest

"I recently bought an optical wireless gaming mouse (with 6 buttons and the possibility to adjust DPI), the price was very attractive and probably the lowest I can found (at least the lowest I found in some well know website and stores in my country).
The mouse was well packed and arrived in 20 days, which is unexpected for an unregistered airmail (from other website it takes for me 35 to 45 days).
The quality of the mouse is surprisingly good, been using it for about 18 days now, nothing to complain about it. All the bouton are working fine, you can also adjust DPI (4 levels 1000, 1200, 1600, 2400). The mouse body is in plastic rigid enough for what it should be.
Great (First) experience whit Gearbest hopefully all the next will be the same.
"


Verified
1/5

2018-06-26

Good Luck in Getting any Support

"I have tried email, phone and the live chat. All you get is the run around. I wanted a receipt and all I got was a link to my account. I never set-up an account, so how am I to access it, and again, I cannot get anyone to replied to me. VERY FRUSTRATING! Our University will not use them again."

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Verified
5/5

2018-06-26

Excellent

"GearBest is of congratulations, fast and safe shipping, excellent quality product, thanks to gearbest for the great work done to the customer!"


Verified
5/5

2018-06-26

Bom

"25/06/18
bom atendimento, entrega rápida, vários produtos
comprei 6 vezes o tudo o que há de acordo com o combinado

"

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Verified
1/5

2018-06-26

I did not receive a cell phone or money I complained without success

"I did not receive a cell phone or money I complained without success"


Verified
5/5

2018-06-25

In China I choose electronics in Gearbest

"I often buy the Chinese electronics in Gearbest. This shop loads her from Hong Kong of a warehouse. I for the present had no problem with this shop. My last purchase in this shop was in November. I have bought from them the Xiaomi Redmi Note 4 smartphone. I have received the order of W1711241102399206 in 14 days. I have no problems with this smartphone till present. I have only a positive experience of purchases in this shop."

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Verified
5/5

2018-06-25

Skeptic at first but pleasantly surprised

"I've tried shopping from multiple different place online (china) and had mixed experiences.
The one thing that actually makes Gearbest stand out. Is the fact that the staff actually seem to know English and not just google translate or very broken attempt at English. You can actually ask a question and get a understandable response. This in it self is a rare and wonderful thing and which is why i'm giving them 5 star review.

As with all products, you get what you pay for. But so far i'm very satisfied.
"

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Verified
5/5

2018-06-25

Great online store!

"I bought two cables for mi iPhone and some tools to open mobile phones. I was surprised with how cheap was my order, including international shipping to Peru. After some weeks, the order came perfectly and even earlier than expected. The products I bought came in perfect conditions and are fully working."

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Verified
5/5

2018-06-24

Perfectly

"Store service is exemplary and I am very happy that I placed an order there. The goods arrived very quickly, it was exactly like in the pictures. I am very happy with shopping, I recommend this shop to everyone and I wanted to share my personal opinion with others."


Verified
5/5

2018-06-24

Teclast F7 SSD version 128 GB - June 13 -18061300988800379223

"I would like to share with all of you my experience with Gearbest. I'm buying from this company since more than one year (3 cell phones and this time a laptop. I ordered the item on june 13 and after 2 days I was contacted from the support service to confirm the shipping address (probably because was different from the paypal address). They replied in 24h (via ticket) and confirmed the shipping to my address. I received the product in 1 week ( was a DHL shipping from an EU warehouse). I contacted a second time the support service to ask info about the tracking code, because was not active the first two days and, again, I received updates in 24h.

The 14 laptop was well packed and they also added an EU plug adapter ) also if not necessary.
pros:
- good product for 240 euro
- SSD memory is very fast (teclast brand)
- I really love the keyboard

- I installed office 365, Avira, GIMP, malwarebytes, foxit reader, Ccleaner and I have 83 GB free
- only 1.3 Kg

cons:
- I removed the screen protector and I found a matte display, so it seems that the glossy effect is due to the screen protector (at least in this version). I preferred a glossy screen
- audio quality 6.5/10
- webcam 6.5/10
- batteri could be better (4-5h with a general use. I never reached 6h)
- weak wifi

"

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Verified
5/5

2018-06-24

Preços baixos, segurança, um bom atendimento ao cliente e etc...

"minha experiência com a loja é muito grande pois já comprei bastante coisas na mesma, pois em comparação com os preços e os serviços de apoio ao cliente da lojas do Brazil, a Gearbest ganha de 10 a 0. O ultimo produto comprado na mesma foi um Smartphone, no qual essa foi mais uma boa experiência que eu tive com a mesma."

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Verified
5/5

2018-06-24

Very Good order of a colorful knife and USB Type C Adaptor

"Great experience with this website. Never had issues."

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