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Product & services pricing
4.23/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.18/5
Customer service:
4.21/5
Return/Replacement policy:
4.08/5

Verified
5/5

2024-05-13

Simple maintenance but necessary

"Looked through the website and found the wheel bearings and seals I needed. I ordered and they were delivered very quickly. "

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Verified
3/5

2024-05-13

Install

"Just completed install and appears to be good heavy duty hitch. Down side is it needed modifications to exhaust shrouds and bumper plate not shown in videos. First hot day of season lying in near 100° sun made this not so fun, so my review may be somewhat jaded. I am looking forward to taking the boat to the lake now. Just be aware it might take extra effort beyond what YouTube videos show to install."

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Verified
5/5

2024-05-13

Fast delivery

"Ordered a spare tire and had it the next day!"

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Verified
1/5

2024-05-13

Not received

"Don't know if it's them or the shipping company, but I think I got refunded. Haven't checked my account yet "


Verified
5/5

2024-05-13

"Awesome very helpful will order again "

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Verified
5/5

2024-05-13

8 lug 16" wheels

"Wheels were exactly as descrided and shipped quickly. Highly recommended."

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Verified
5/5

2024-05-13

Trailer and wiring

"Components were great and install is not that complicated. The video does make it seem a bit easier than it really is. Make sure you get someone to help you though, definitely need an extra hand. But overall, can't fault the product or the videos. "

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Verified
5/5

2024-05-13

Delivered as promised.

"Just what I needed. Quality item."

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Verified
5/5

2024-05-13

NEW LEAF SPRINGS

"The new leaf springs were EXACTLY what we ordered.
Great price and customer service.
USPS **** - the worst possible service ever, etrailer warned me that they were having problems with USPS pickup and delivery....they were correct.
Would have been worth paying UPS or FedX to have gotten the delivery when we needed the springs.
NOT etrailer's problem but wish they would have offered another choice for shipping.
Would DEFINITELY order from e-trailers in the future.
"

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Verified
5/5

2024-05-13

Top notch company

"My order was placed and given an arrival date, and arrived sooner than expected. I will be ordering from them again. Very happy with the company and products"

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Verified
2/5

2024-05-13

Defective bed mat

"Paid around $300.00 for bed mat end is curled up won’t lay flat"


Verified
5/5

2024-05-13

Awesome

"Next day shipping for a local order. Easy to deal with, tons of selection!"

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Verified
5/5

2024-05-13

2024 Subaru Outback Hitch

"Hitch installation went well, all parts were present, and instructions were clear. Another great experience using etrailer!"

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Verified
4/5

2024-05-13

Great Product - Unclear Specific Instructions

"Products arrived earlier than stated, great products. My only hiccup was the instructions for installation were not specific to the product purchased; had to Google to find a video of the install, and even then it wasn’t super clear the step by step instructions."

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Verified
5/5

2024-05-13

Always quick and easy!

"The last few items I’ve gotten in about 2 days. Easy to find what I’m looking for on website."

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