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Verified
5/5

2012-02-24

"I placed my order on thursday and i got it the following wendsday. i really love my camera. i will come back here for more stuff."

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Verified
4/5

2012-02-23

"Very user friendly and best price available. "

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Verified
4/5

2012-01-13

"Put the order for Nikon D5100 SLR at 12/30/11. Got it on 1/10/12. The patage does includes everying as it says online."

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Verified
1/5

2012-01-12

"I ordered a nikon d5100 and the next day got an email saying I needed to call to verify the order before it shipped, which I was actually thankful for because I ended up canceling my order. As soon as I called they tried to get me to buy a battery and charger for the camera saying that the camera only comes with a 30 minute single charge battery. I said no I didnt want to buy the battery. he said I needed a battery or the camera wouldnt work. I made sure he wasnt just trying to sell me an extra battery and he said no that the camera only came with a 30 minute single charge battery and wanted to sell me either a 2 hr battery for $40 or a 5 hr battery for $60 and IF I added that to my order today they would throw in the battery recharger for free. so I asked one final question..."so your telling me that if I buy this camera package from anywhere else it doesnt automatically come with the 660 shot battery that I see advertised everywhere?" he said that is correct. so I told him to put my order on hold and I will get back to him. so of course everywhere else I saw that camera online and in store it comes with the rechargeable lithium ion battery and quick charger. needless to say I took my business else where and bought from a more reputable place. BUYER BEWARE. they have great prices, but it is because the kit doesnt include all that you need and then they try to sell you other stuff separate. it is better to buy from somewhere else that actually has a true factory sealed box which includes everything."

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Verified
5/5

2012-01-07

"I called and someone was answer right away. They got me everything that I wanted. I would highly recommend elcetricsam to anyone looking for a great deal on camera. I got a great deal. Thanks Guys keep un the great job"

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Verified
5/5

2012-01-03

"I worked with Eli in your sales department twice now and both times he has provided excellent service and great pricing. Process was smooth and delivery was very fast. Highly recommended."

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Verified
5/5

2011-12-28

"My son loves his new camera and all the stuff included in this package.
"

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Verified
5/5

2011-12-22

"I purchased the Nikon P100 the other day. Beside having an unbeatable price, the service I received was outstanding. I also got my camera practically over night! I would buy continue to shop at Electric sam and will also recommend it to all of my family."

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Verified
1/5

2011-12-22

"Ordered a Casio DLP slim projector from these guys because they had the best price and free shipping. However, they called after I received the order confirmation because they wanted to add another $50 for shipping insurance, which I thought was a bit suspicious and deceptive but I said OK. So they charged my credit card and it was supposed to ship within 24-48 hours.

One month later I never received my order so I disputed the charges and had it reversed. I'm not sure how they can get away with doing this - it is typically a violation of the Merchant Agreement to charge someone's credit card in full prior to shipping the order.
"

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Verified
4/5

2011-12-16

"UPDATE....
They called me to apologize for the salesperson that was initially hard-selling, and offered to send the camera I purchased immediately with a 4GB card to compensate for the inconvenience. The camera arrived, and they also called me again to notify that the card will get to me anytime now. All is good.
"

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Verified
5/5

2011-12-14

"ElectricSam actually called me before shipping to be sure that I had everything I wanted. Nice touch. (FYI--They will push you for the extended warrenty...)"
"

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Verified
4/5

2011-12-09

"I had a major problem with their sales tactics and honestly felt deceived but I received a call from the manager the next business day who apologized, took care of my concerns, fixed the issue, assured me that wasn't the way they do business and restored my purchasing experience to a more positive one. I am glad ElectricSam is concerned about their reputation and took initiative to resolve my issues rather than ignoring them. While I write this I only have promises and believe me, I will definitely post if those promises are not followed through but I have every confidence they will be. ElectricSam was very fast in shipping my order and it seems also very fast in correcting any issues. I will definitely consider purchasing from them again in the future."

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Verified
5/5

2011-12-05

"Seller products meets my expectations"

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Verified
5/5

2011-11-30

"There was a misunderstanding on my part with the transaction I had with Electric Sams. They contacted me and it was resolved much to my satisfaction and I would like to retract my prior review. I would definitely do business with them again. My Nikon Coolpix S8100 was recevied in 5 days and all of the accessories were included as they promised. I'm very impressed with their customer service and dedication to repeat business and doing everything possible to insure a smooth transaction."

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Verified
5/5

2011-11-28

"At first had an issue with a salesman trying to hard-sell unnecessary add-ons to my ordered product, and cancelled the order, but received a call back from a manager who suggested that the salesman's behavior was against their policy, apologized, and made it right. Every company makes mistakes, but not many will go out of their way to fix it when they do!"

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