"The rug is beautiful, thick and plush. My cats are sleeping on it by the fire!"

"I am a retired heating technician and have been installing this type of equipment for over 30 years. There web page was professional and extremely easy to navigate. After ordering I immediately received an email with a tracking number . From the day I ordered it took less than a week to receive my order . Everything was centered on a pallet and wrapped very well, it arrived with absolutely no damage. While unwrapping everything I noticed the quality of my order more than met my expectations. Not only would I buy from this efireplace store again, I will be recommending them to everyone interested in purchasing this type of equipment. "

"This is a much better unit than i expected, looks good when on and puts out a lot of heat more than i expected.

Very simple to install after framing out the area and just plugging it in. manual or remote control they both work well.

Very happy to have found this unit and E fireplace is awesome to work with. Thanks"

"Product for the fireplace was excellent and delivered promptly. "

"Received item very quickly. "

"Easy to maneuver website, excellent customer service, received my fireplace doors in perfect condition and 3 days ahead of schedule! "

"My Empire log set shipped fast, arrived safe and sound. But I performed the installation myself, and found it tricky. Empire's documentation is a little weird. I actually ended up at a local fireplace store and several hardware stores for assistance. Consider this before buying online. But efireplacestore did their part excellently well."

"The fireplace shield solved our problem. Heat no longer rises up to the tv. Rather the deflector pushes the heat outward in to the room. Great solution. "

"the staff was very helpful"

"the customer service was great, very knowledgeable."

"The selection was great and prices were perfect"

"Easy ordering and part came in two days."

"Courteous and kind service along with good price. Free shipping is a welcomebonus."

"Cody was a big help and clearly knows his products.
The fireplace set was defective, and needed some attention before it would properly light."

"Smooth delivery. Great looking fireplace logs."