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Verified
1/5

2014-11-03

"eCycleBest told me my laptop was worth 700$ and guess how much they told me they were going to send.
55$. I read that after receiving how much my laptop is worth, I will have a choice of whether receiving the money or I get my device back.
And this is the email they sent me :

Good news: your device arrived safely at our facility and just received a professional appraisal by our qualified device inspectors.
Nothing to do now but receive your cash!
After carefully inspecting your device by hand, seeing its condition, and following up-to-the-minute market conditions—you’re owed $55 for the device.
This is the same amount we’d pay everyone else for the same device right now, and it follows the Terms & Conditions we agreed upon when you sent your device.
What’s Next?
No more waiting around; our accounting team is processing your cash right now, and within 3 business days we’ll be sending you your PayPal payment.
Thanks for trusting us as your unwanted device recycler, and improving our environment while you’re at it.
Have an amazing day and look out for your payment!

They don't even ask me if i want the money or the device returned to me.

So please, don't sell them your device.
"

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Verified
1/5

2014-10-31

"was lied to with a quote for my phone $357.00 was sent a check for $52.00 asked for my phone back was told the phone was put apart, they can't do that. poor customer service. was robbed of my own phone. beyond dissatisfied, indignant with the poor customer service. "

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Verified
1/5

2014-10-29

"ECycle Best is a sham!
Don't sell them your phone or anything else because you won't receive what you think you agreed to receive AND you won't be able to get them on the phone.
"

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Verified
1/5

2014-10-29

"So I was trying to get rid of my old laptop, the quote I got on here was $240. I was a little skeptical because the options you had to choose from for the condition were really vague. The first option was that it powers on. The second was that it does not power on. The third was that there was screen damage. Well my computer did power on, I used it the day I sent it out. It also had no screen damage. However the plastic casing of the computer was pretty destroyed, and turning it on could be difficult. So even though i expected the price to go down once they got the computer I did not expect a 93% decrease. Instead of $240 I only got $17. Not only that but it took a really long time to get the money. About a month long process for no real reward. Extremely disappointing."

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Verified
1/5

2014-10-28

"RUN.....WE REALLY NEED TO GET THIS COMPANY OUT OF BUSINESS THEY ARE LIARS AND THIEVES. THEY WILL GIVE YOU A QUOTE AND SEND YOU LESS THAN WHAT THEY PROMISE. DONT EVEN ASK FOR A SUPERVISOR BECAUSE THEY ARE JUST AS WORST. THIS HAPPEN TO ME AND MY MOTHER. WE ARE TAKING LEGAL ACTIONS BECAUSE IF THIS DOES NOT STOP MORE PEOPLE WILL GET SCAM."

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Verified
1/5

2014-10-27

"I sent them my phone quoted $233. They sent me a check for $36. They did not give me the chance to accept or decline this payment. My phone was in immaculate condition. I currently have a BBB claim against this company and their practices. They will not return my item or honor the quote within reasonable fluctuation for the "condition" of the item. "

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Verified
1/5

2014-10-24

"This is a complete rip off! They quoted me $203 for an iphone 5c and a Galaxy Note II. At the end of the day they sent me a check for $93 for both phones, which I never agreed to. Then, after finally calling and calling one rep says that I have to speak to purchasing. The rep in purchasing offerd me an additional $51 for one phone and $54 for another. When I told him that I was going to report him, he said that he doesn't have to give me anything. Also, I sent them a Galaxy Note II earlier this year that they paid $175 to me. When I asked why are they low balling the man wanted to hurry up and get off the phone. I requested a number of times to speak to his supervisor and he hung the phone up in face. I have verifiable proof that both of my phones were in super excellent condition. When I requested to have my phones sent back to me, he told me that there is no way to do that because they've been processed and my claim is closed. I would not EVER recommend this company to anyone. "

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Verified
1/5

2014-10-24

"CHEATERS & LIARS do NOT send your phone. Told me $213. Sent me $29!!! Jerks"

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Verified
1/5

2014-10-22

"I was going to sell them my Ipad 3rd Generation, AT&T 16MB. They said they would give me $140 for it. 1st they said they would mail check the next day after receiving it. Once they received it they emailed me and said they would give me a decision in 5-6 business days. I kept checking my email. Nothing came. I logged on and checked the status to find a message that said they would pay me $16!!!!!! for my ipad...however, i never received an email in my personal inbox. They are crooks! do not use them. I am trying to get my ipad back!!"

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Verified
1/5

2014-10-18

"Dishonest. Would not do business again. They make it difficult to get in touch with them. I finally had a "supervisor" call me and everytime he told me a reason why they were giving me one-tenth the quoted price I countered his argument and he changed the reason until finally he said I am going to hang up. Service is a joke and quote is bait in my opinion"

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Verified
1/5

2014-10-16

"ZERO STARS ACROSS THE BOARD!! DO NOT USE!!!

This site is a joke and the worst service that I've ever used in my life. I send in a brand new laptop and its worth only $24 dollars after a quote is given to me at $155? I send an email that I reject, but apparently that is not good enough and i am only give 3 days to return a call. So i am one day late but technically since i received the email for my price Monday evening Oct 13th, and today is Oct 16, it is still valid! But no I can't have my laptop back because I didn't call and reject the offer because an email is not good enough and now its too late because my laptop has been disassembled already? REALLY? So i can no longer get my laptop back, and am left with $24.....oh wait i was given another $16 for grand total of $40! WOW! Thank you for ripping me off and for your sketchy service.
"

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Verified
1/5

2014-10-03

"This is a bait and switch operation. They offer one amount of money ($358 for 1 year old Samsung Note 3), and they sent me a check for $50. I received no notification nor did I agreed to the sale. The company sent 7 emails and only received one with their phone number. After complaining, they offered to send me an additional $100 and did so. Their unethical business practices will catch many customers off-guard and they are unlikely to take the company to task for their illegal practices. "

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Verified
1/5

2014-10-01

"This is company is a fraud I will never do business with them they stole my four phones, offered me first $140/ per phone, then mailed me check for only $14.00 per phone. You can never get hold of them on phone and never reply to your emails either. If anyone interested in filing a class action suit against them count me in."

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Verified
1/5

2014-10-01

"Same as everyone else, told me I would get $313 for an iphone 5 32GB and a galaxy s3, gave me $47 and wont send them back and wont give me more.

Very unprofessional, scam and I will be filing a complaint with the BBB and suit.
"

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Verified
1/5

2014-10-01

"this site is a scam. they bait you with quote and scam you to send them your device. then they pay you a fraction. no one answers the phone. Theives."

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