"TERRIBLE WEBSITE DO NOT ORDER! I recently ordered a Jovani prom dress from this site. Now any girl thats looking for prom dresses should know that Jovani and Sheri Hill are the best prom dress companies so when I came across the dress for sale I figured that was a sign that I should have the dress. I ordered the dress and got it express shipped. It got here pretty fast which shocked me being as thought proper tailoring takes time. I knew the dress was going to be bad becasue when it got to me it came in a bag -___- it wasn't even protected in plastic the dress was in a regular old shopping clothing store bag. So i put that aside and tried to stay positive. then i opened the dress only to find that it was not only the wrong color but it was poorly made! The dress was a cheap knock off and it looked like I made it myself. the material of the dress was so cheap it made me itch and they got my measurements all wrong. the dress was supposed to be a long elegant flowing dress with beading to accent my waist and make it look smaller. The waistline on the dress was about 2 sizes to wide plus the dress did not sweep the floor. I am a size 4 dress and the dress that i recieved fit like a size 8. When i emailed them about my problems the lady insisted i send pictures of the dress. That is stupid to me. If I am a customer and i am saying that i am not happy with the product. i should not have to send pictures to verify that i am unhappy! My money should be rufunded 100% there should be no compromise. Take it from me a 18 year old senior in high school, ladies DO NOT ORDER A DRESS FROM HERE. Trust me when I say you are worth more then they can give you!"
"My gown is exquisite and was purchased at dress-market.com It is a "Bonny" inspired gown in a Plus Size (like a 20-22). I took it to a local shop for the bustle and minor alterations (the gown was ordered to my specifications and it was about 95% dead on-the length is PERFECT). This tailor has been dealing with gowns for 15 years and she was extremely impressed with the quality of my Internet purchase from China.
Yes, it was made in China at about 1/2 the cost of an original designer gown but there is no way the fabric is cheap. I'd already tried on the actual designer Bonny gown locally but could not afford the gown plus alterations. It would have run me almost $1,000. The gown I purchased was so very minutely different in one or two areas that it was almost impossible to notice the difference, and it is my dream gown and just as high quality as the one I tried on.
Both of my cousins bought their gowns at dress-market.com as well and my aunt, who's purchased original designer gowns for two daughters, could not tell the difference either.
dress-market has an impressive reputation for quality workmanship and they don't advertise their gowns as "fakes" or "knock-offs." Their gowns are inspired by designers, but they do not do or say anything to lead you into thinking you're getting an actual designer gown. But the quality is still exceptional.
Obviously you have to do what you're comfortable with; I just thought I'd give you another opinion based on personal experience.
Good luck and Congratulations!
"
"ABSOLUTELY HORRIBLE! I just ordered a dress online, turned out cheap looking and horrible. NEVER order from this site. Also, after I wanted to return the dress they insisted that I pay for the shipping. WHY should I pay for the shipping when the dress that I was expecting did not come?! I have never felt so cheated and angered by a company in my life."
"I ordered a dress form them and got it and it looked vaguely like the picture. It had the general idea but i knew as soon as i saw it i had been screwed over. dress-market.com is a terrible place to shop and i highly recommend you never use it!! Take it from a 16 year old girl whose prom dreams are now shattered."
"My prom is on May 12, 2012. I received my dress in the mail about 2 weeks before my actual prom. I had given my exact measurements to ensure that that dress would in fact fit me. I thought that I had everything figured out and that my dress would be stunning. I even had my boyfriend get his tux to match my dress before it had been delivered. I believed that I would receive a quality dress because on the website under "Our Guarantee" it stated that, "With the responsible manufacturers and their good manufacturing equipments, the well-processed dresses can always meet customers' demands." It is clear that this was not a main concern with my dress. The dress I received did not look like what it did in the picture and was made very poorly. I took it to a tailer to have them see if there was anything they could do and they said there was nothing, that the dress was made so poorly that I couldn't wear it. The dress is so unflattering and I feel like I was cheated. My mom spent $172.98 on a dress that I can never wear. Not only that, but I had to buy a new dress within two weeks of prom. I emailed this company about my concerns and they responded that it was MY FAULT that the dress didn't fit me, and not theirs for the poor construction and overall care. They were not helpful at all and apparently I can't even return the dress that I can never wear.
On another note, my mother's credit card was compromised from this website and she had to block it out and get a new one.. Which can only lead me to believe that there were alternative motives to this. I would prefer to get my money back for the dress. I'm am very dissatisfied with the overall quality of the dress, the service, the fact that they say they won't let me return my dress, and that I had to spend extra money to get a new dress on such short notice. Something has to change within this company if it wants to stay around."
"This company is nothing but a SCAM. They try to replicate dresses and fail miserably at it. We recieved the dress in the mail and it was a nightmare. The dress was not at all what was posted on line. It was not even the same color. The dress was suppose to be yellow green and it was actually a dark lime green. When brought to their attention they said it was lighting and the computer monitor. ABSURD! So I attached the communication between the two of us. They BEGGED me to keep the dress. WHO DOES THAT?? I will never recommend this company nor ever PURCHASE anything again!!
In a message dated 4/29/2012 12:31:54 A.M. Eastern Daylight Time, ****@**** writes:
Dear ,
Thanks for your prompt response
We can offer you our return address if you insist
Before that , I want to remind you that you would spend too much time and money in doing so
The shipping fee goes to you and we can only refund you on receiving the dress
Considering the time and money wasted , how about 10% refund along with the tailoring cost ?
Looking forward to your reply
Best wishes
Jaly
2012/4/28
Dear Jaly
This dress is not what I order and I am not satisfied. I still have my mind set and I want to return this dress I am not happy with the color and the design. What I wanted is the dress on your web site, this dress however is nothing like it. I expect a full refund of my order
Thank you, have a good day
In a message dated 4/28/2012 5:15:23 A.M. Eastern Daylight Time, ****@**** writes:
Dear Heidemarie Williams,
Thanks for your picutres
We are sorry for the incovnenience
Cause shooting angle ,lingt or even monitor , there maybe color difference between the dress in picture and the actual ones
But it is avoidable for online shopping
As for the sparkles, you can asked the tailor to add them
We can pay the tailoring fee
And he dress looks good on you , could you please be kind so as to keep the dress ?
Looking forward to your reply
Best wishes
Jaly
? 2012?4?26? ??11:39? ???
To whom this may concern:
I am extremely unhappy with my dress purchase. The dress is nothing like pictured. The color scheme is off and the embellishments are not as shown. The flowers are not of the same material as pictured and the dress is missing embellishments, there are not any type of sparkles in the flowers like shown on your web site. I enclose the picture from your web site and pictures of the actual dress I received. It seems as if the company attempted to make a replica of the dress that was pictured on your web site and was not successful in anyway. I expect a full refund of my order and I will ship the dress back at your expense. Thank you for your attention to this matter and I hope it becomes fully resolved.
HeidiMarie and Nicole Williams"
"Hello I recieved a prom dress for my daughter and it was horrible. I knew it was a disaster when the deliver guy walks up with a formal dress in a bag! First of all tacky! even if they dress was right i wouldve had to take to the cleaners to get the wrinkles out. Then i opened the bag trying to brace myself and it was worst than i expected! the front of the dress was dirty like some one had touched it with greasy hands, it says online rhinestones but instead i recieved white lace and beads on a light blue dress who puts whaite lace on blue????? then the stitching was coming out at the bottom of the dress, the lace to tie up the back was only sown on one end so the other end was in frinches, and instead of the bodice lacing stopping at her waist it went 7 inches past her waist tieing it well below her bottom.And the roses and glued on and you can see the the glue ! I sent 8 photos via email and with a online chat requesting a return form (which is the only way they state to return items within 7days) and they asked can i take it to a tailor and they would give my 10% back. I was outraged. i ddnt send 1 or 2 photos but 8 photos! how dare them toeven suggust a tailor! So i have been emailing 3-4 times a day since i recieved it 4/20 and no response. i think they are trying to let the 7 days pass so they wont accept is is back. my daughter"s prom is coming soon so i had to wake up saturday morning to go find another dress. And they have some type of google telephone number as a contact they im sure they are well aware doesnt work. "