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Verified
5/5

2020-12-11

Great friendly service

"Willing to answer and help with all questions, and very knowledgeable staff!"

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Verified
5/5

2020-11-30

Very kind and helpful

"Great staff helped me pick out the stuff I needed!"

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Verified
5/5

2020-11-26

Knowledgeable staff

"Very knowledgeable about the product I was searching for"

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Verified
5/5

2020-11-18

Excelent

"very good people very kind
many offers and the girl who helped us is very kind
"

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Verified
4/5

2020-11-11

Good customer service

"Service was prompt and friendly. "

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Verified
5/5

2020-11-07

"They are always fair and take good care of me when I go there."

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Verified
5/5

2020-10-19

Love having local store you can see and feel what your buying.

"Friendly people willing to help!"

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Verified
5/5

2020-09-25

Very helpful

"I came in to get a helmet and the young lady that helped me was very helpful with sizing etc."

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Verified
5/5

2020-09-23

Can Do service, friendly, helpful staff!

"Sometimes when you shop at a store with all young people, you might get the impression they are lazy or don't care. Not here. Super friendly staff with a super "Can Do" attitude. Most of the staff are very knowledgeable and because most of them ride, they get it.

Ask for Kaz... super good guy.

Love shopping here!
"

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Verified
5/5

2020-09-14

Great customer service

"The young lady that helped us out was awesome "


Verified
5/5

2020-09-06

Great Service

"I choose Cycle Gear because as a female rider I get ignored at the other shops. Cycle Gear always gives me equal treatment and never heard a misogynistic word out of any staff in any city. They are always helpful, and if they don't know, they look up the answer. They have what I need, great sales, and good online customer service. "

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Verified
5/5

2020-09-04

Geared up from scratch

"I needed to pretty much get the whole gear ensemble - lid, jacket, gloves, comms. The store was a confusing array of everything under the sun (to my eyes anyways) but the lady assisting me knew exactly where to go to find the gear I needed. She knew her stuff, and was happy to go through options on everything to make sure it fit me, my needs, and as comfortable.

She didn't try to push a brand, or a high sticker price - she was determined that I'd leave with the right gear for me, regardless of brand or price.

When it came to comms, she helped me pick something that had what I *needed* with minimal stuff I didn't, and then went and installed it on my new lid for free

I'm sure that if I go back with more newbie questions, they'll be just as happy to help me again and make sure I leave with the kit I need. Absolutely 10/10 will go back!
"

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Verified
3/5

2020-09-02

It took two trips

"I don’t think the person was experienced enough that gave me a replacement part. They said it would fit, it did not, and I had to drive back to get the right part."

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Verified
5/5

2020-09-02

Treated with respect and patience

"The employees at this location went out of their way to make sure I was taken care of and completely satisfied. Kudos to the entire team at the Tacoma Wa store. "

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Verified
5/5

2020-08-29

Great!

"Great customer service, everyone had knowledge of what I needed!"

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