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Verified
5/5

2020-08-11

They went out of there way to help

"I was ordering a helmet and they call the manufacturer they got me everything I needed"

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Verified
5/5

2020-08-11

Great Customer Service

"One of the guys was super helpful trying to help me find specifically sized gear. "

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Verified
5/5

2020-08-01

Excellent

"Was excellent, nice, easy"

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Verified
5/5

2020-07-14

Great customer service!

"Our salesperson was really knowledgeable and kind. He helped my daughters with proper helmet sizing and educated me in what’s important to look for in a brand. I really appreciated his time and service. Will definitely use this business again. "

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Verified
5/5

2020-06-26

Friendly and competent service

"Everyone I encountered (three different staff members) were thoughtful, knowledgeable, excited for me to get what I need, patient when I asked questions, and experienced with their software and the store setup in general. "

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Verified
5/5

2020-06-17

“Perfect”!

"Had a bad experience with my credit card and had to return the next day wirh cash, and was treated like family. The young man who helped me was very patient wirh me trying on sizes and gave me good size advice, thanks guys!
K.J. / Rohnert Patk
"

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Verified
5/5

2020-06-14

Very good customer sevice

"I went in to get a helmet and the person who helped me was friendly and made sure it was the proper fit."

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Verified
5/5

2020-06-12

First time rider

"I went to your store to buy a helmet. Had no idea what I was looking for and Your staff was very helpful, kind, courteous and they didn’t talk down to me because I’m a woman. I went to your store again to buy my jacket and the staff let me try several on and didn’t rush me. Let me walk around and get the jacket I wanted. That was cool. I’ll be back again soon because I have more questions for the guys. Keep up the good work!"

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Verified
5/5

2020-06-11

Always great to shop with you guys!

"Thanks for the great wheel chock
"

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Verified
5/5

2020-06-11

Great customer service

"I’ve been going to cycle gear for many years. All the employees at the Santa Rosa store are always personable and helpful. No matter if needing info on a particular issue to warranty problems.
Will keep coming back!
"


Verified
5/5

2020-06-10

Always reliable local store

"Just needed a new tube, walked in late afternoon to a greeting and an offer to help. They quickly found my item & rang it up all while maintaining pleasant chat and distance. So glad they’re open, appreciate their attentive and helpful attitude. "

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Verified
5/5

2020-05-31

Very helpful

"During this covid time buying a birthday gift is difficult. I purchased some riding gear for my son and realized that it would not be here in time. Stopped by the store and they canceled my online order and set me up with everything I needed that was in stock. I never give 5 stars, but they deserve it."

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Verified
4/5

2020-05-16

Covid-19 ****

"Usually a 5 star rating for the Santa Rosa CG crew but curbside pick up doesn’t work for us moto-guys/gals. We need to try on gear and get a feel for it. Hats off to them for being open at all. This riding season just ain’t the same."

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Verified
5/5

2020-05-15

Good store and helpful staff

"I really like to shop from cycle gear"

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Verified
5/5

2020-05-09

The same as it always is, great.

"Told the guy what I needed in the vaguest possible terms then got exactly what I needed."