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Verified
5/5

2020-09-14

Special order for helmets

"I had a pleasant buying experience at this store. They provided good support in selecting helmets for me and my wife. I placed a special order for 2 helmets and I arrived on the promised day.
Thanks.
"

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Verified
1/5

2020-09-14

Worst customer service ever

"The lady that “helped” me was terribly rude , no help , seemed like she hated being there an answered none of my questions. Worst customer service ever!!"


3/5

2020-09-11

Good

"Had good experience shopping Blaze Boots."

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Verified
5/5

2020-09-11

Just what I needed

"Being that I’m from Texas it was great to have what I need it at Cycle Gear."


Verified
4/5

2020-09-07

Service

"OK service but everything else is great"

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Verified
4/5

2020-09-06

Almost perfect.

"Everything was great. Except they forgot to take the security lock from the helmet. But it’s really a small detail in an otherwise great experience. "

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Verified
5/5

2020-09-04

Help from Cycle Gear employee Crystal..

"I brought my daughter in to get fitted for off-road riding gear. A cycle gear employee named Crystal helped us find all the gear she needed. Crystal rides motorcycles for self and knew what worked and didn’t work. This was very helpful to my daughter. The prices were really good. Thank you cycle gear and thank you Crystal"

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Verified
5/5

2020-08-22

Great service

"I was looking for a saddle bag without having done much research in the topic yet. One of the employees noticed me and was very helpful. She took a dry bag out of the box to let me see how large it was and was very helped me pick a saddle bag which works great on my bike. "

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Verified
5/5

2020-08-02

Great service

"Great service. Helped my wife with selecting a helmet, jacket, and gloves. In and out within a few minutes"

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Verified
5/5

2020-07-28

Awesome customer service!

"I’m terrible with names but the woman that helped me was wonderful, very knowledgeable and made the whole experience very easy. I went in for gloves but knew I needed a helmet and jacket eventually. I left that day with all three and very comfortable that I had purchased quality items and within my budget.
Thank you and I will be returning here for all my future purchases.
Kris
"

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Verified
5/5

2020-06-22

Great service!

"Staff was very helpful with helping me pick out the right jacket. Everyone was friendly and attentive to customers. I live in Stockton but definitely making the trip to shop here again. "

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Verified
2/5

2020-05-14

Rude and bad service

"The women clerk with tattoos was rude and made things awkward also gave me the wrong 2 stroke oil but made it work because I was frustrated and wanted to leave "

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Verified
4/5

2020-05-02

Shoes Helmets

"Eddy was great! Crazy times by we got it done. "

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Verified
5/5

2020-04-07

Great in store service

"During this crazy corona virus pandemic you might think you can't get good service, but that was not the case. My son and I went to the store hoping to try on some gear and they made it happen. Sales person also gave some additional choices to what we already came to look at, and we walk out with everything needed, except one item that we ordered. Thank you, Mark"

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Verified
5/5

2020-03-21

Excellent and Friendly Service

"I went to the San Jose Cycle Gear to purchase a new helmet and some gear. The associates offered great service and conversation throughout the whole experience. They offered insight on the latest communication units and the selection of helmets I was interested in. They were also very accommodating with the fitting room as I tried on gear. They even installed the tinted visor, pinlock shield, and communication system to my helmet at the end of my purchase. I always enjoy going to this Cycle Gear since my motorcycle dealer is right next door, but this visit was exceptionally great."

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