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Verified
5/5

2019-04-14

Enjoyable experience

"Bought my 1st helmet & gloves for my new Ryker 600."

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Verified
5/5

2019-04-11

Great Customer Service

"I had a pair of pants put on hold for me and they were there. I tried them on, they fit and I bought them. The sales person was very helpful and had a great personality. "

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Verified
2/5

2019-04-06

The sales guy that help me . Not helpful and at some point rude

"Definitely not a great experience with this guy , usually the people are nice.
But now I found a different store. That I’m going to used now.
Cycle Gear should hire friendly staff
"

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Verified
5/5

2019-04-02

Great store!

"Nothing but great guys working for this company. "


Verified
5/5

2019-03-06

Helmet

"Awesome perfect helmet perfect fit. Installed my Sean very happy"

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Verified
5/5

2019-03-03

Above and beyond

"Every time I step foot in there, I get greeted with a warm welcome. I’m always approached by 2-3 workers asking me if I need help with something and as well introducing their name To reach them if I needed assistance. Nick, went above to help me find a glove my size from other stores and was patiently working with other stores persistently going beyond to help me with my needs. Nick, did not stop but was very polite with the other stores as they looked for him. Finally, after about almost 20 minutes. They found one. Very pleased on how customer service to me was demonstrated “number one”. Cycle Gear Decatur store rocks!!!"

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Verified
5/5

2019-02-20

Excellent customer service and products

"Experienced and knowledgeable staff and great selection of dirt bike great"

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Verified
5/5

2019-02-09

First time, great rxperience

"JR greeted me upon entry, explained the helmets I was looking for. Ordered me the big size I needed along with other suggestions which I ordered. Great folks. Will be back again."

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Verified
5/5

2019-02-04

Great

"Great Staff, very helpful "

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Verified
4/5

2019-02-02

No problems

"Quick in and out trip. No issues. Love the military discount. "

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Verified
5/5

2019-02-01

Always fast easy and convenient

" Staff is great product are high quality "

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Verified
5/5

2019-01-29

Great service and prices

"Great sales person and great selection with great prices "

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Verified
5/5

2019-01-25

Healmu Blue Tooth

"Bought a bluetooth system for my Helmet. The associate went out of his way and installed it in helmet, and made sure to, pair it to my cell. It was very appreciated. After a few weeks, the system didn't really work well for me. Another associate recommended an upgrade. Not only did he remove the previous one, he installed the new one, and paired it up as well!.
Great service, great staff. Thanks
"


Verified
5/5

2018-12-31

Great Customer Service!

"As always everybody is on top of their game, knowledgeable and friendly which makes us keep coming back. "

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Verified
5/5

2019-01-02

Friendly Staff, Nice Selection.

"I was looking for some new offroad gear and Cycle Gear had a nice selection of items which I was able to try on several sizes and brands to find what felt best for me. Staff was helpful. I ended up buying some items that were less expensive than what I thought I wanted. Going some nice clearance gloves as well. Thanks! "

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