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Verified
5/5

2019-12-06

Perfect

"Excelente costumer services"

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Verified
5/5

2019-12-03

Fantastic

"Fantastic bikes and fantastic atentions by Ryan "


Verified
3/5

2019-11-28

Customer service was average

"When I asked the cashier about after market parts for my Harley he didn't really want to help.
I had way better customer service in Palmdale, CA - that is the store where I prefer to shop, they took the time to look into their catalogs to show me what was available.
"

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Verified
4/5

2019-11-25

Everything you want

"Anything you need they have "


Verified
5/5

2019-11-25

Excellent service. proffesional sellers. very good and quality gear. The Brazillian guy is very nice and proffesional.

"10 of 10! thank you very much for good equipments!"

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Verified
5/5

2019-11-18

Sena 10C EVO

"Actually had the device on hand. Very knowledgeable about the equipment"

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Verified
5/5

2019-11-15

Good

"Great customer service and good, quality merchandise "

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Verified
5/5

2019-11-06

Best Bike Shop in town!!

"All the guys are always so helpful and professional! Only bike place I shop at "

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Verified
5/5

2019-10-16

Was originally sold an used unit but it was taken care of by the company.

"Went in for a bluetooth helmet but ended up purchasing a bluetooth unit to attach to my helmet. Got home which is an hour and half away and didn't open it for a day or two. When I opened it, it looked as it had been messed with. So I went online to look at the website and found that there were several pieces missing like the charging unit and cable along with the piece that sticks it to your helmet. Obviously someone had returned this unit and they stuck it back on the shelf without checking it out.

Followup: Went in to exchange it for a new one. Unit works great! Thanks for taking care of me!
"

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Verified
1/5

2019-10-21

Unprofessional

"Went to buy a battery for my 2014 FJR1300. The one they sold me was too tall and too thick. I made it fit because I was too angry to drive all the way back to cycle gear to exchange it. I made it work and had to be creative. The next day I went by the store & showed them the stock battery & compared it to the one they sold me. Invoice obviously not the same size. I let them know I won’t be back. Sometimes you only get one shot to get **** right. I’ll order from Amazon next time. "

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Verified
5/5

2019-10-20

Very friendly

"Very friendly and great service"

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Verified
5/5

2019-10-17

Excellent attention from personal.

"They have variety and good prices"

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Verified
5/5

2019-10-06

Convenience Factor

"Besides the four guys and one gal standing there talking, as they all said hello, when I entered the store, not one of them yep none of them would actually get up to help me purchase my shoes. So I think the convenience factor must be at play here. Convenient for them to get a free pay check. Disappointed I got no help but still happy Cycle Gear carries the cool stuff I need. Thanks Cycle Gear !"

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Verified
4/5

2019-10-02

very helpful

"Had issues to find the right battery which was ordered by the guys. Fits perfectly. "


Verified
5/5

2019-09-30

Fast turnaround

"Ordered tires online, they shipped to the store quickly. Once they received them they were able to mount them same day and get me back on the road in a few hours."