"Very strange experience with this outfit. I ordered a Canon 580 speedlite online for $340 or so. Got an email from them the next day requesting that I call on the phone to verify the order. When I called they suggested that I buy the next model up.."the 610"..for only $30 more. I agreed. Then, I got suspicious. I googled the 610. Turns out that Canon is in the process of introducing the 680 and that the 610, I found out later, was really a Sigma knockoff for the Canon 580. Trouble is, the Sigma was priced at $255 on other sites. So this was a classic rip off. I feel I was quicklt led to believe that I was ordering a Canon 610, when in fact it was really a Sigma 610. There is no Canon 610. Here is the lesson learned: if the online company asks you to call back on an online order to "verify" the credit card, cancel the order immediately. If it's a legit company, they verify your card electronicaly, not vocally. I am totally angry. Furthermore, when you call them, be prepared to wait a half hour on hold and/or sent to voicemail. Who on earth runs an online operation where you are sent to voicemail in the middle of the business day???"

"Dont buy from this outfit. I was originaly attracted to this company to buy a sony cx700 camcorder. It was listed for 807.98 and seemed like a great deal. I ordered it and the next day received a email require me to call in to confirm my order. I thought this was a little unusual at first but maybe there was something with the order/processing. so I called and was connected with a rep who began to sell me a different camcorder. I told him I wanted to stick with my original order but he insisted on telling me that was a bad choice and this other camcorder(CX160) was the best option and he would through in an wide angle lense, filters, batteries memorycards a $1100 value all for 899$ about same price of my original order. I persuaded me into thinking this was a great deal I accepted on one condition, that I could return this package if i was not satified. He assured me that I could and garanteed that if I was not satified I could return, or exchange. I received my order in the mail 3 days later and was shocked at what I received. The camcorder itself I could by at a store for $430.00 and all of the assesored combined I could find for under $70.00. I called back to return or exchange my order and spoke with a customer service rep named Derric. A very rude fellow. I began to explain to him that I would like to return or exchange my order he cut me off and imediatly asked why. I explaind that I was overchaged for and Inferior product and that I could get this entire package for $500 at a store. He continued to cut me off and tell me this is not possible. I thought to myself whatever and told him I wanted to change to my orgiginal order for the camera only CX700 for $807. He then to my surprize told me that this is a Japanese model and it takes 6-8weeks for them to import it and the english ones are $1200. i was not willing to go foward anymore with this and requested to just return the package and cancel my order. He then told me that there is a %15 restocking fee and I would owe $160.00 and it needs to be paid up front they have left me with no choice . for now but to pay the fee a get my $900 back.I have never experienced a business like this . Please stay away from this company."

"I was attracted by the lower prices. Placed order 07/02/2011 on their website for a 70-200mm L f/2.8 at $1,909.00. Got a call back to confirm order from the store. I called back and the guy tried to sell me a Sigma instead, after a while he said I made a good choice to stick with the canon and he will send the lens now. I called back 07/13/2011 to find out tracking #. He tried again to sell me a Sigma lens. I responded "I already have a Canon lens arriving that shipped on July 2nd". He responded that the shipment has not come in yet and that the lens that I bought is not an original and if I wanted the original that would cost $2,699.00.
Anyway, if your time does not mean anything to you then please do business with these circus clowns!
back to B&H."

"Same experience as with getondigital.com (see review). Probably the same owners. Since I had such a horrible experience with getondigital, I called buyherephoto before ordering and asked if the item was in stock now. I was told that it was definitely available. I asked if it was a Japanese model that wouldn't have readout in English and would take forever to receive. I was told "no, it's a USA model". I asked "if I order today, when will it be shipped?". I was told it would ship either friday or monday (this was thursday). So I placed my order immediately. It didn't ship friday and monday was a holiday, so I decided to cut them some slack and figured it would ship on tuesday. Tuesday came and I got an email requesting that I "confirm" the order, just like getondigital. I was not happy to see that. But I called and confirmed, hoping that maybe they were legitimate and getondigital was just copying their format. The next thing I get is an email telling me that my order had been "upgraded" and I would get another email when the item shipped. Again, just like getondigital. I'm not sure why I always try to give people the benefit of the doubt, but I waited (against my better judgement) to see if they would email me saying it shipped. No such email. I called back, now a week after my "confirmation" email and asked if my camera had been shipped yet. Big surprise: "unfortunately, this item has been back-ordered". How long is the wait? About 4 weeks. Of course, if they are consistent in being like getondigital, I would call back in 4 weeks and they'd tell me it's going to be another 4 weeks. So I cancelled my order. I will say that the "customer service" was quite a bit friendlier than getondigital. But friendliness is useless if I can't get the product. I've been shopping online for many years and I have never run into these kind of charlatans. They are certainly doing more than their part to destroy consumer confidence for online shopping. They just have one word missing from the company name; it should be DONTbuyherephoto.com. Lies, lies, lies. How do you people stay in business?"

"Had a similar experience as others where I chose a Nikon SB600 flash and the rep called me to convince me to upgrade to a Vivitar pro 548 and he also tried to sell me a battery pack and charger for $59 and you could get the same thing in store for $20. I did my research after I received the flash and found that vivitar flashes are not that reliable. I do have a one year warranty so we will see what happens. I heard if there is a problem, it will happen in the first couple of months. "

"Scammers! Bait and Switch!
Do NOT buy from this site!"

"Bait and switch! Stay away from these guys. Price too good to be true? It is. Order one item, they say there's a problem but they'll sell me this "better" item for the same price. After listening to why the other item is so much better, I want to stick with my original item. They argue with me about it. "I'm stupid for ordering the inferior item." So I try to cancel my order all together, they still argue. "I'm stupid for spending more money going somewhere else." That was the craziest phone call I've ever had. Now I bet my account gets charged and they send me who knows what. Nightmare!"

"Be aware of this site. They all way send you and email and ask you to call them back at the 888 number to confirm the order. When you call, they will ask you to order additional stuffs. Like if you buy a Camera, They said that the camera doesn't come with battery or charger and ask you to buy a battery and charger for additional $$... etc and so on. Also, they will also try to say that one of the item is in back-order and try to talk you in to substituted with a different product (even those they say that it's a same value but you don't know). If you decline to all their offers, they will say that they will have to call you back and will never call. So, be aware of what you say to them. The best word that you need to learn is NO when you talk to them. Stick with what you order. "