ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.98/5
Customer service:
4.03/5
Return/Replacement policy:
2.50/5

5/5

2019-01-31

Great selection and service

"Great selection of books and excellent service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-12-15

I love Biblio!!

"They always ship fast and have a HUGE selection of books, at the best prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-10-22

First book purchased from Biblio

"The book arrived as described! Recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-09-28

Perfection. Nothing more to say.

"The book I ordered was shipped on time and was brand new, as advertised. Can't ask for better!"


5/5

2018-09-27

Perfection!

"I have been looking for a certain book for YEARS. Biblio has a search function which had been sending me "possibles" for all that time, and finally a version came up that was the right edition (instead of a reprint). I ordered it, and it was absolutely perfect. Just as described and I am totally delighted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2018-07-11

Thieves

"They sold me a counterfeit book & wont issue me a refund. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-07-06

Highly recommended

"So far, my experience with Biblio has been a great one. The variety of choice, good pricing, accurate book state descriptions and no shipping errors make Biblio my prime choice for used books.
Special recommendations for their seller Better World Books!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-26

Great Third Party Platform

"As a platform, Biblio is easy to use. The search function allows me to limit results so I can find the exact edition I want and to return results only with seller-supplied photos. The checkout system is painless and I love that you can emails for every step a seller takes from accepting the order to shipping the order. Biblio has the least "Print on Demand" sellers and fewer drop-shippers than other sites. As with any marketplace site, you have to do your research on the individual sellers before buying from them, but I find Biblio's sellers to be of much better quality than its competitors."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

1/5

2018-06-24

"They have no honor, they will replace the book you purchased for what every they think you want. With actions like that makes me questions if the books they sell signed are really signed by the author."


3/5

2018-06-05

Hit or miss.

"Biblio is either great at selling used books via 3rd party drop shipping or as a platform for sellers to sell you a book directly.

Now, sometimes as with my last order the book will be accurately described, in great condition, and not that expensive. But I have ordered from Biblio before and the sellers were not accurate claiming that books that were once in libraries, or that were extremely damaged and read many time were very good or like new, when that is not the case.

Also, it is not that easy to return a book, get a refund if you need one, get tracking information, or contact customer support-so if there's an issue with your order it is best to contact the bookseller directly instead of Biblio which is the drop shipper/hosting/3rd party seller.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-24

Excellent book seller

"I've been buying quite a few books from this site. This latest one was Put Out More Flags by Evelyn Waugh. The seller sent it very quickly and the charges were small. The book was as described.

The only weakness of this site is that a lot of sellers don't show photos so if you don't know your editions you might not get the exact copy you want.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-04-16

Awesome service!!! real customer support! highly helpfull

"Customer support is very helpful and attentive.. all issues resolved very fast and professionally... would highly recommend Biblio to anyone :-) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-01

THANKS TO ALL CONCERNED

"Book was just as described AND shipping was fast. Have ordered before from biblio.com and plan to be a returning customer in the future"


5/5

2018-01-25

I love the customer service that Biblio.com provides!

"What a delight to find an online book store with an easy to find customer service number and I didn't even have to wait 25 minutes on hold to talk to someone. They were able to resolve the issues quickly."


5/5

2018-01-04

Excellent service

"My purchase experience with Black Cat Hill Books through Biblio.com exceeded my expectations. The order was placed around 2pm and was shipped that same day. The book was neatly wrapped in brown construction paper, which was then packaged in bubble wrap ensuring that it would not be damaged in transit. The condition of the book, which is about 50 years old and out of print, was described as "very good"; I found it to be near pristine (even the dust cover was in decent condition). What a pleasure to deal with people grounded in integrity!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges