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Product & services pricing
4.68/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.61/5
Customer service:
4.82/5
Return/Replacement policy:
4.69/5

3/5

2021-02-19

Not fair price

"Exactly what I needed but the price could have been lower given the condition of the book. "

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5/5

2021-02-18

Everything was seamless, thank u

"Everything recieved in good shape."

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5/5

2021-02-17

Very satisfied

"The item arrived quickly and in good condition.
"

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5/5

2021-02-14

Nice!!!...

"My Masonic face mask is Great!!!.. Thank You..."

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5/5

2021-02-09

Quick, like a bunny, and hassle-free!

"I needed a book in a hurry and had several options - all at good prices. I ordered painlessly and got the book in time to read it with ease.
Fabulous!
"

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5/5

2021-02-09

Loved it!

"Everything went smoothly, no complaints on my end! "

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5/5

2021-02-05

Impressed with quality of service

"Book was just as discribed. Their web site and tracking software worked great"

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5/5

2021-02-05

Perfection. Thank you!!

"Recieved my book in a short amount of time. It was in excellent condition. Thank you! AWray "

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5/5

2021-01-25

They came just in time!

"Even though I chose a lot of books, they all arrived on time and are of really good quality! Thank you so much. "

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5/5

2021-01-19

General review.

"Customer was looking for certain books. Albris.com had them. They were ordered. The customer is pleased with the order."

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1/5

2020-12-29

Item not delivered

"Book ordered from Alibtis’ third party seller. Mailed 12/8/20,UPS tracking showed it was returned to seller on 12/16/20 by UPS for incomplete address. Alibris refuses to refund. "

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1/5

2020-12-22

SENT WRONG ITEM

"Terrible I ordered a book and they sent a compact disc. After emails back and forth they only gave me a partial refund. They said they do not refund the shipping cost!!! Why should I have to pay the shipping to and from me when they sent the incorrect item sent!! Please order from any other vendor and avoid the problems I expierence Buyer be aware. Read other reviews before ordering from this company Had I read all the negative reviews before purchasing anything from this seller. Rip Off teribble customer service only available thru email "

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1/5

2020-08-22

My order number is #66895202-1. And I never received it.

"My order number is #66895202-1. And I never received it. I placed the order on 12th of June. And I chose priority international mail as the shipping method. Later when I checked they haven't even a clue on what shipping they were using. Later one person agreed that they did use standard shipping and refunded me 5 dollars from a order of 45.39$.

When I informed them that I didn't receive an order even after 6 weeks I was kept telling that I got a fully refund. I gave them details of my PayPal transactions to show that's not the case. Then a customer service person named Sumo Murmu keeps telling me they did a fully refund but failed to give me details of such a transaction on PayPal.

I lost more than 40dollars because of this scam of a company. And I don't think customer service persons even have a clue on what's going on. They are not even in USA where the warehouses are but in India.
"

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1/5

2020-07-23

Free Shipping? It's a lie.

"While ordering three books I kept getting a notice that if I spent $39 on a select group of books I would get free shipping. As I met the parameters and went to check out I saw that I was being charged shipping. I emailed Alibris and they said that was just an estimate and at the final step of checkout there would be no shipping charge if I met the criteria. Since it would be free shipping I ordered a number of other books. I placed the order and was charged $30 shipping plus the $77 for the books. I immediately contacted Alibris and they said they could not stop the order and that I would have to contact each bookseller myself. Some orders were cancelled others were not. I'm still not sure what I'm getting or was charged. Going to have to spend more of my time figuring that out What a joy."

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1/5

2020-06-03

Bait and switch

"Ordered a book that was stated as new.

However, once I received the book noticed warn cover.

The book appears to be used.


I will never purchase another book from this reseller.

Deceptive advertising.
"

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