"everything was great. I will order again."

"This was a gift. It arrived in good time and the recipient really liked it. Thank you!"

"I got my transformers movie and it looks to be in mint condition I need one more but allbris will be my next place I buy it from "

"This was my first time shopping on Alibris and the book I purchased was received faster than expected. More importantly, it was accurate for the condition which was critcial being a collector's antiquarian purchase. Thank you"

"Easy and very convenient. "

"The book was reasonably priced and in good condition as described. It was better than described. The book arrived in a timely manner with good communication from the seller."

"This company doesn't care I'd you get your package. They don't respond and they lie about where the package is shipping from. Says America. It's not. "

"Slowest shipping in the world! My book supposedly shipped from Ohio on Jan 12. I am right next door in PA...it is now January 23 and I still don't have it. When you try and contact them you can do so by phone or email, except they say they are very busy so won't take phonecalls, just emails. If you don't hear from them within 48 hours they tell you NOT to send another email because that will delay an answer. What a bunch of &%&$#.
I will NEVER order from this company again."

"I bought my son's first math book from Alibris. He turned 29 this year. I use to love Alibris and refer lots of people to them. Now I warn people about the terrible customer service, the website malfunctions, and the inability to speak to a real person. I recently made the mistake of purchasing books from them. I actually never had the chance to review my order, it simply confirmed my order had been completed. No chance to check my address, which needed to be changed, or remove any unwanted items. I e-mailed right away, but it took a couple days for someone to e-mail me back. By then the order had been shipped, except one book. Alibris takes no responsibility for the issue. Alibris will not give a refund. Alibris can't tell me when to expect the one book that is actually coming to the correct address. I am not sure why I gave them a second chance.
I use to call and get help with orders for Christmas, shipping to several addresses. The customer service rep would help me find my books from as few different sellers as possible to save on shipping. That doesn't happen anymore. I bought hundreds of books from Alibris. Not anymore."

"Hi,

They never sent your payment by tracking means and i opened my account on 10th august and till today no payment is there .They mentioned that they sent the check on 9th September.But when i asked for tracking number , the answer was we have no tracking means it with normal mail.

And now no one is replying me and even the PAT WADE closed my account as he think i did drop shipping .Also i sent all tracking numbers .No where in there policies they have mentioned that they will send check by usps normal mail."

"Long story short, I had to email them 3 times because there is no number, and everything is through email and had to ask for proof of them refunding me $102 and confirmation, finally they said oh yea something went wrong and we will redo it. 30+ days and continuous emails for them to finally refund my money, no one needs that."

"January 12, 2022, I ordered AutoCAD and Its Applications Comprehensive 2020 (27th Twenty-Seventh Edition, Revised, Textbook edition)
by Terence M Shumaker, David A Madsen, David P Madsen book with a price of $168.57 from Alibris and the order went through without a problem, received my confirmation by email and the next day I received a cancelation order email of order because the book was "no longer available" and today I search for the same book and it is in stock but with a price of $441.65!! I am very upset because amazon's same book was available at the time I ordered from Alibris (Wednesday) and today I cannot find the book!!! and I cannot afford $441.65 dollars for the book! honor your online orders!!!! Just make miss the opportunity of purchasing the book in another serious website where they honor the online orders.

"

"DO NOT RISK YOUR MONEY..
Please know that the people operating this business and website:

#1) continue to use UNDERHANDED and FALSE communication tactics to make themselves appear legitimate,

#2) manipulate every communication to appear good for their image,

#3) will continue to manipulate the truths - my personal experience and so many people you see on here - except the naive and false people.

Conclusion: DO NOT RISK YOUR MONEY BUYING ANYTHING WITH THIS WEBSITE OR BUSINESS. They have NO RESPONSIBILITY and are WILLING TO LIE TO YOU (and everyone!) with their communications. They clearly lied with their communications to many people that you see on here and they will continue to do this. Be warned: do not use OR buy OR have anything to do with the people from this website!"

"Absolutely the worst for customer service. Told book could take "21 to 24" days to arrive, but when it didn't, I was asked to "wait a bit longer". A bit longer to Alibris is another three weeks. To have to wait a month and a half for an order to arrive after the ititial order is completely over the top. Avoid this company like the plague ! (or the pandemic ! "

"The order was placed, received and shipped quickly. I was very happy."