ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

476 reviews
4.46 / 5


Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2019-10-17

Zero communication

"I ordered a tool case from them
I emailed them after an excessive amount of time waiting on it with no response. Still I haven't received a response from email from numerous ones on my end. Terrible customer service and very slow shipping.
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-10-17

Great Product

"Shipped quickly and product met my expectations. "

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-17

Excellent Customer Service

"I had ordered two timers and when received one had been installed and taped closed. The good news is Chris called back and sent out replacement the same day. Stuff happens and it’s how CS reacts. They did great!"


Verified
4/5

2019-10-17

good products great prices

" great service great prices great shipping"


Verified
5/5

2019-10-17

Zack Delivers

"Quick ship. Just what I needed and no one else had. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-09-21

Thanks, worked out great

"Thanks man thanks again for your "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-16

Great Customer Service

"First, I will say that Zack has some of the best prices for Neutrik connectors!
I recently ordered a quantity of Neutrik XLRs from Zack electronics. As you may know, there are many variations in these connectors. After I received my order, I found some of the connectors shipped were not the part number I ordered. I emailed customer service with an explanation of what happened, and they sent replacements to me almost immediately. The rep I was dealing with was very responsive and friendly.
I highly recommend Zack for both their pricing and excellent service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-16

Went the Xtra mile

"After ordering, I was notified they were out of stock. Gave me an option to cancel order or wait to see if they could get items from Mfg. I was not in a rush, so I replied I would wait. They secured items and sent them in good time frame. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-18

Product worked

"I froze a rough spot off of my hand and it has not returned. Works great!"


Verified
5/5

2019-07-16

Good prices and services

"They had the lowest prices on the items that I bought. There was a delay in shipping part of my order, but customer service took care of the issue promptly. I'd buy from them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2019-06-20

Great products, fast service

"Title says it all........"


Verified
5/5

2019-06-20

great

"no problems at all. great experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-20

Straight Wired fuse

"Service was excellent. Delivery was prompt. Part works perfectly in my fuse box. Very pleased with both service and product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-06-20

Good transaction!

"Items ordered received on time and in good condition. Shipped across the country via UPS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-20

I got what I wanted.

"I got what I wanted from Zack Electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges