"I was able to find some hard to find items at an incredible price. I received them quickly without issue. Great place to buy from, I will do business with them again if I need anymore A/V stuff. Thanks!"
"DO NOT BUY FROM Z9 Electronics, EV4U Sales, CP-Store, Everything You Want, Or any other phony names they are using. This is how many times the company has changed names in one month!! Same deal as everone else, I ordered something, it never came, followed up with E-mail's phone calls, etc. Only was responded to once saying it was shipped and it never did. It's nothing but a scam. DO NOT BUY FROM!!"
"Ordered A Garmin GPS from them on 5/24/09. The GPS
never come. E-mail to them on 6/15/09 and they reply
it was shipped. I waited another 10 days still not
receive it. So I e-mail them to cancel and asked for refund. There's no more respond from them anymore. Don't buy anything from this e-store!!!!"
"It has been very frustrating working with them. The owner of this company placed and order beginning of May. I emailed them on 5/27 to ask about the order if it had shipped or not. All they said it was that it shipped. I emailed them back (now 4 times) and still have not gotten an answer on my questions how, when, where and tracking number. I know they received my email because I asked to be notified when they received it and it is the same address i used when I did get my first and only response. Today I asked if they were truly a real company."
"These are thieves. There business model is very simple. They charge you for your order and never ship it. So you will never receive the order you've placed. And they will never return your money. In fact they can have several websites with different types of products. But remember they do not even intend to ship anything, simply because they have nothing. Stay away from these thieves!!!"
"AVOID THIS SCUM!! THEY ARE COLLECTING YOUR PERSONAL INFORMATION AND NOT SENDING ANYTHING! NO COMMUNICATION! YOUR REGISTRATION WILL BE DELETED AT THE WEBSITE!! THEY HAVE BEEN REPORTED TO THE FEDERAL TRADE COMMISSION!! AVOID THIS COMPANY!! THEY WERE KICKED OFF EBAY FOR FRAUD!!"
"BUYER BEWARE - THESE ARE SCAM ARTISTS. DO NOT BUY. THERE ACCOUNT REGISTRATION IS BUNK, THE PHONE NUMBER IS INCORRECT. ACTUAL PHONE NUMBER TO CALL IS ***-***-****. "
"WORST internet shopping experience ever!!! Week after placing my order online I inquired about the tracking number, which they ignored to provide. When they finally emailed me one days later, UPS said it does not recognize the tracking number. I wrote an email to UPS and they said such shipment does not exist. I was so frustrated with this company that I requested to have my order canceled at which point they stopped replying to my emails. Right now I am in a process of disputing this transaction with my C/C company as well as I filed a complained with FBI;s Internet Crime Complaint Center (IC3)BUYERS BEWARE! DO NOT SHOP WITH THIS SELLER! good prices posted are there to lure you in... next thing you know your money is gone, your products never gets delivered and your emails go unanswered.
After letting them know that I will not fall victim of their scams, they wouldn't cancel my shipment they finally shipped my package late last night. It's supposed be here on Friday. I am looking forward to seeing when it gets here and WHAT gets here... I will make sure to open the box in UPS's worker's presence in case there will be more SURPRISES. All I have to say to people who wrote other reviews - why did you wait so long to take action??? Business like this deserve having their license taken away for lack of professionalism. I hope this will be the end of my ordeal, but if not... I will keep you posted... "
"Seller is awful at communication. They canceled my order twice by e-mail for no reason. You will not be able to get them on the phone. Bad customer service. "
"The worst e-seller I've seen. A month after my order was placed and my card debited, the Status line still said "To ship." E-mails to them have drawn answers like "your order has shipped," when hadn't. Did they have the item in stock?--no answer. When I said I'd report them, their answer was "There's no need for threats."
Overall, dreadful. I suggest that anyone with a beef with this outfit contact BBB and their credit card company.
UPDATE: Things only got worse; after almost 4 weeks of stalling by them, I told them NOT to ship and to refund my money, and told them why. They shipped anyway, and it was the wrong thing.
UPDATE: CAUTION!! This company appears to have changed its name to EV4U. I'd avoid them, regardless of the name."
"Good seller. Item as described and shipping / handling charges very reasonable.
Seller does work out outstanding issues; however, international shipping takes longer."
"3 weeks after ordering, still have not received item. No communications from seller to this effect. Have requested a refund, but am not holding my breath."
"I ordered replacement wheels for my Skip doctor and never received them. Contacting Z9 support via phone was impossible never spoke to a live person. left messages. They never returned my calls. Emailed several times. Got a response once that they'd investigate but never heard from again."
"Stay away! 15 days later they still have not shipped the items. Buyer beware."
"I ordered a remote control from Z9 on 1/6/2009. Days later, the status on the (sporadically working) web site said "To ship". I emailed requesting status and got a response on 1/10/2009 saying "your order has shipped'. On 1/15/2009, the web site still says "To ship" and I've received no replies to 2 subsequent emails requesting a tracking number. I tried to phone and got (at 3:30 AZ time) a very non-business "The person you are trying to reach..." recording. Credit card company indicates I've already been charged. I'm trying to cancel my order.
Update: I did succeed (after 3 emails) in getting my order canceled. Z9 did refund my credit card."