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Verified
1/5

2009-09-15

"order an LCD from these guys despite some of the stuff i've heard. The order came in pretty fast but was in real poor condition. They stuffed the LCD in a tiny box that looked beatup and used. The LCD itself was in the same condition with scratches all over it. Phone support was pretty bad since it was a chinese woman who spoke broken english. In the end thou they were pretty understanding and offered me a quick refund."

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Verified
1/5

2009-07-28

"I ordered a replacement laptop LCD screen from YALLSTORE.COM. It was shipped Priority and I received it four days later. When I received it, I immediately noticed that there were no "FRAGILE" or "HANDLE WITH CARE" markings on the box. I opend the box to find that the only packing that it had was crushed hard paper. This item was glass. There is no doubt on what the condition of the screen was going to be. Completely cracked and unusable.

I just figured that they perhaps had a bad employee and that this was not the way they did business. I phoned the company over the next two days and got no answer. What kind of company doesn't answer a customers phone calls?

Email went unanswered for two more days. Finally, I filed a complaint with Google Checkout. I got an answer from Yallstore that night. They needed to see a photograph of the broken screen. I sent one.

They then gave me a return number to ship the item back. I did (with a tracking number). Three weeks later they still claimed that they didn't receive it. My tracking number showed that they had it two days later.

I have been tracking this company and they are a part of GainGame, INC. I have been updating information on a site I created at YALLSTORE.US

Avoid this company and always check with the BBB before buying from an unknown online store
"

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Verified
1/5

2009-06-30

"All i could say is HORRIBLE...HORRIBLE...Obviously the store have no knowledge of product type they was selling, stated in title that would fit the screen i was replacing but when i got the item it was some cheap clone china made item and customer service was confusing don't know what they were doing. I bought this item from eBay username (screenaid) same peoples with yallstore.com , i was reading the other review it cracked me up when someone mention that he ran the store out of his apartment. LOL, but anyway BEWARE of this seller...NONE PROFESSIONAL and FAKE item!"

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Verified
1/5

2009-05-14

"We are a very reputable cellphone repair shop in Ottawa Ontario. We purchased 5 TU720 lcd's from these clowns at Y'allstore and within 3 weeks, they were all returned to us thereby forcing us to refund customers' payments on these repairs.

We are still waiting to hear from them regarding refunding our money.


DO NOT PURCHASE ANYTHING FROM THIS STORE.

Rick Béchamp
Service Technician
First Comm Inc.
270 Catherine St.
Ottawa, Ont.
K1R 5T3
"

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Verified
1/5

2009-03-30

"Don't waste your money. I ordered a replacement LCD screen for an iPod & received a part for a Sony Playstation. After several emails back & forth, they want me to pay to send their mistake back, then they will ship out the correct part. That's just lousy customer service! Also ordered an iPod data cable that doesn't even work & it would cost more to send back then I paid for it. "

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Verified
1/5

2009-03-16

"DO NOT BUY FROM THIS COMPANY!!! I ordered a LCD inverter for the Dell Inspiron 1501 and it came and was the wrong part. I asked for a replacement and they made me take a picture to prove to them it was the wrong part (even though the tag on it didnt even say it was compatible for my computer). i emailed them and they made me ship the part back and i sent it and after 4 days, still waiting on a refund. I tried calling the number they have on the website and it just hangs up on me after two rings. PLUS, after telling me they dont have the right part, they still sell the part so some one else can go through this trouble. the emails back to me were fast UNTIL i showed them that my item was delivered and asked for my money back. So beware, do not buy from them."

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Verified
1/5

2009-02-16

"Do not buy from these people. www.yallstore.com
http://www.yall.net/
And they also have an ebay store.

I ordered a laptop inverter from this company. The site clearly stated the part would fit. After the part was received I could tell without opening the package that I had received the wrong part. Not a big deal I'll contact them and request a RMA number and have them ship me the correct part. The response they gave me I will copy and paste below.

Dear buyer, Pls don't worry. We met the problem like yours, but you can mod the connector to fit to your laptop. Pls refer to below link.

http://yall.net/laptop-lcd-screen-repair/how-to-fit-dell-video-cable-connector.html

Hope it can help you. Have a nice day. Yallstore.com

It's obvious they have no idea what they are doing. The instructions were not even for the correct end of the cable and why would someone risk damaging a cable. This is not the response I was or anyone is looking for. After another week of emails I finally got them to give me instructions for returning the part. Once the part was returned they sent me another email saying the package was empty and accused me of trying to cheat them. I'm exhausted at this point and I will never buy anything from them again. It's obvious they are crooks.
"

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Verified
1/5

2009-01-15

"Ordered a dell laptop keyboard. We got it and the H button didn't work. They wouldn't ship a replacement until they received the malfunctioning one and I had to pay shipping. When I received the replacement, it was the exact same keyboard (I marked it). The H still didn't work. Thier live chat wanted me to try and repair it while I was online with them. Won't issue refund until they receive the keyboard back and want me to pay for shipping again.

Avoid these quacks.
"

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Verified
1/5

2009-01-04

"Bad seller, send bad fake product, No response, No reply. won't refund. Have to dispute through paypal, and he denied the request. Keep away from this seller by all means."

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Verified
5/5

2008-12-02

"Considering the negative reviews I saw AFTER I placed my order--I was in a rush, my laptop keyboard was fried, and Y'all store had the best price--I was very pleasantly surprised.

I too was put off by the website's grammatical errors and seeming lack of professionalism. Then I saw the contact info and I was like, "Oh great. Some guy from an apartment in Brooklyn. . ."

Despite my fears, my order got here quickly--I ordered it on Thanksgiving (11/27) and it was here today (12/1). Even with the cheap media mail shipping. The keyboard was what I ordered and it works great, In fact, I'm typing with it right now. I will order from them again. Especially considering they have the lowest prices on electronics I've seen--which also made me pretty skeptical at first. Not bad, Mr. Wu. Not bad at all.
"

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Verified
1/5

2008-11-27

"This is an unbelievably atrocious store. Do not ever consider buying anything from them. Slow delivery, wrong items, no REFUND!!!"

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Verified
1/5

2008-11-12

"
I purchased two M3 DS Real Adapter cards from Yallstore.com. Shipping was slow, when I finally received my order, they screwed it up. I was missing half my order. I went onto the web-site and clicked on the Contact us link, that's when I realized this website has no phone support, this is a big red flag in my book.

After sending them an email, I finally got a response 48 hours later. On the bottom of the response was this:

Priority: Low
Status: On Hold

So much for giving a damn about your customers. I was told to wait longer for the items. I received no apology for the mixup, no estimate on how long it would take. And even though I told them in my email that these items were meant for as a gift and I needed them with a few days, they made no effort to expedite the shipping of the missing items.

I sent them a second email, it's been three days since my 2nd email, and I received no further responses from them. They've made no effort to contact me. Customer service is horrible, and they have made no effort to fix their mistake or even apologize. Any good company would make the effort to ship the rest of my order by priority or even overnight to fix the mistake. Yallstore.com doesn't even seem to care.

They get one * out of five from me. Yallstore.com is crap, it's not worth it to save a few bucks and get screwed over. Go somewhere else for your gaming and electronic needs. I did a Google shopping and Yahoo Shopping search and found better and similar deals with free shipping.

I guess it was my mistake for taking a chance with a company run out of some guys apartment in Brooklyn, NY.

This is the listed address:

Hangfeng Wu
7614 16th Ave Apt WYS
Brooklyn, NY 11214-1008
USA

Very unprofessional website, horrible customer service. Go elsewhere.





"

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Verified
5/5

2008-11-03

"I ordered a complete PSP replacement shell with buttons. The shell arrived faster than expected and in perfect condition which is always difficult with items like this; they tend to arrive cracked. Additionally, the shell was made from surprisingly high grade plastic...not like the usual stuff out there."

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