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1/5

2023-06-21

Karma will get them back!

"This website is a scam, the phone number they give you is a Snapchat phone number. They are not verified Visa users. They charge you through Intuit. They said they would provide me with a tracking number three days after my receipt they never did. I had to reach out and request a tracking number and the tracking number they gave me said label was created waiting on product to ship and this is now going on 5 days later after payment. They blocked my phone number so I had to block my phone number to call them back and the same person that I was speaking to did not answer the phone nor did the woman who answered the phone know who he was. And she said the product was shipped but the reason why USPS is saying label was created is because tracking hasn't generated. If you ship a product tracking automatically updates with the product because then it becomes on a carrier to make sure it gets to you please do your reviews and research before you order off of this company I pray nobody else after me gets scammed like we have. "

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1/5

2022-11-03

Scam

"You’ll get charged but never Receive your item they’re not hooked up to the Better Business Bureau scam can’t reach them on the phone either"

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1/5

2021-10-26

SCAM

"They charge your credit card and never ship you the products! Don't ever order from this company! "

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1/5

2021-08-15

Dishonest, lying & unprofessional business

"Sold me a part they knew would not work on my Mercedes, they offered to give me $5 back if I'd keep a non-working part. When I got eBay to send me an RMA with shipping label because the part was never made for my vehicle, they waited until they got it back, then charged me 50% for restock fee. It was shipped back in the same package & condition I received it in, they said it was dirty and couldn't be inspected. I would recommend that you stay away from them you can see they are lairs & dishonest!"

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1/5

2021-04-20

DO NOT BUY FROM WOW AUTO PARTS....ORDERED parts 3 months ago still have not received and they refuse to refund me... Scammers

"Horrible. worst ever
dont waste your money on these crooks
"


1/5

2020-08-03

Totally Smashed on arrival

"Ordered a backup camera through walmart and when the product finally arrived more than a month later it looked liked it had been run over and had large stickers from FEDEX and USPS declaring it was damaged before delivery. WOWPARTS would not return any of the emails I sent and neither would Walmart what a load of crap and FRAUD that I have a box of totally useless broken glass. Shame on YOU WALMART !!!! "

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1/5

2020-06-26

Not Truthful

"I ordered on 6/11/20 and received an email that the items were shipped on 6/12/20 and would be received on 6/24/20. I did not receive the package and when I inquired to their customer service they blamed the postal service and recent COVID events. When I looked up the tracking number they provided it is obvious that they did not send the package until the day it was to be delivered and this had nothing to do with either of their excuses. I did not receive a warning that the shipment was delayed I had to reach out to them. I haven't seen the quality of what I ordered but if you need something by a certain day do not order from this seller."

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1/5

2020-04-22

Terrible service

"I bought an item off walmart.com and then I inquired to return it and they said shipping would be on me offered me 3 dollars on a 10 dollar item and know I'm stuck with i would have paid the amount they kept from me to ship it back. Will never order from them again. Worst service ever."

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1/5

2020-01-18

Component Video to HDMI device. Sent me two that didn't work.

"I purchased this item through Walmart.com. It came and I tried it out as the product says to hook the component video to the dvd/cd player then component and Audio R & L and them to there device and from the other end of there device to a power outlet that they don't give you a plug that you gotta have or purchase. Then plug a HDMI cord to there device and the HDMI cord to the the TV. I have three tv's and each of them have three to four HDMI ports. I tried all the ports on the tv I was going to use this dvd/cd player up scaling to hdmi from component video and Audio R&L to HDMI as advertised on Walmart.com site. Well the tv HDMI ports never recognized the device or the dvd/cd player. I tried other tv's in the house. No Signal on every tv. Called Walmart.com they said to email or call WOWparts. Well Walmart couldn't get them on the phone when they called and I could get them either. So I emailed and got three responses always at night till 12:30Am in the morning. They wanted me to try another part that they sent out to me. I did and it still isn't working and I went to my local electronics store and purchased the same device different brand and it works just fine. WOWparts doesn't product test there items and they have awful reviews once I started looking around the internet I found that others have tried there products and had epic fail as well. I hope I get my refund from Walmart.com. I won't be buying anymore items from this company. WOWparts products are not what they seem. "

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1/5

2019-11-04

Unable to get response from this company for a refund.

"I bought the radio, found I already had the exact same thing and requested a refund. Walmart said I had to contact Wowparts. I did three times, received nothing back from them or Walmart. Never buying online from Walmart when Amazon stands by all their products no matter where they come from. What a rip. Be careful of purchasing anything from them."


1/5

2019-08-10

Fraud Wow Parts

"I bought solar wind chimes with a gift card online at Walmart. My money was taken out of my gift card by Wow Parts Somehow my order was deleted from Wow Parts and my free Delivery never came. "

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1/5

2019-05-22

wireless Bluetooth

"Horrible people in customer services, bargain to refund my $10. They said keep the product I will refund $3 some time they said I will refund $5 keep the product. The Bluetooth I bought isn’t staying in my ear it keep falling, be careful buying wireless earbuds from this seller or better don’t buy from them, pay $5 more and buy from other."


5/5

2018-12-31

WOWParts displayed great customer service!

"I agree with Christy-7 that this company is great! I needed to return an item as well & emailed them. They contacted me quickly with the same suggestion they offered Christy-7, to save me money and the hassle of mailing the item back by refunding me most of the money and allowing me to keep the item to give to someone else. I, as well, will not hesitate to order products from them in the future! Brovo WOWParts for your great customer service!"

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2/5

2018-10-27

Takes long time for refund.

"Would not recommend, didn't appreciate paying for shipping &
restocking fee. Like it going to take
A long time to put it on the Shelf.
"


5/5

2018-08-23

wowparts helpful with return

"first off my ordered came before the due date. i contacted wowparts and they were fast to respond and are giving me a full refund without the hassle of returning the item. i will order from them again.
"