"Excellent. Arrived at 11:30am and out at 14:30 with new truck. "

"Part that was ordered took more than a month and was for a different car apparently even though I put in my vin both before looking and during the order to confirm it was for my vehicle. They did not have diagrams or pictures when I ordered but I had ordered a few times before just fine. I noticed they do have diagrams now probably a issue with the sale they had and so many people getting wrong parts. I emailed got a response since that was the part number I ordered too bad despite having evidence through browser history showing I put in the vin before looking and when ordering. Was told to email boss so I did never got a response tried calling told operator to return part was transferred got hung up on. Lost my business forever. "

"Order complete, no issues! "

"Box did not have the complete order but was fixed ASAP!

Current order has been processed and waiting for the great stuff to ship!"

"Sebastian Gamez was very personable and helpful when communicating with me about my 2007 Camry. I always have good experiences with the personnel at World Toyota."

"I'll start with the positive: I paid a good price for the item that I ordered and World Toyota promptly charged my CC for the correct amount. Unfortunately, I have not received my order, nor have I received the tracking information that I was promised.

Hopefully all of this will work itself out in a positive way in the near future. If it does I will post an update."

"No information on order and it has been two weeks. "

"Still have not recieved what I order, it's been two weeks."

"Hi there, I placed an order on 22 Feb and haven’t received a tracking number yet and there isn’t a way to check the status of my order. Any help?

****@****"

"It’s been over 2 weeks and no updates"

"Nothing received yet....perhaps today. I am only 2 miles from World Toyota. I should have drove there to pick up part but that option wasn't offered online."

"fast and smooth transaction"

"The shipping charge wasn’t shown clearly before checkout."

"Call center staff needs to improve their customer service skills "

"I wanted to order headlights but was not able to due to some issue with shipping them. I did call and spoke with a representative from the "online dept" who was very helpful, it wasn't his fault that the headlights couldn't be shipped. I ended up purchasing from another online parts dealer who was able to ship the headlights w/o any problem.

The customer service was good but the inability to get the parts I wanted shipped was a bummer. So my star ratting is 3 or neutral.

"