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Verified
5/5

2013-05-22

"Excellent company. Very very fast service and delivery that came as pleasant surprise. Well wrapped and items superb value and of high quality. Will definitely use again and highly recommend."

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Verified
3/5

2013-05-07

"Ordered an iPhone5 adapter, the first one was lost in the post so they happily reposted a replacement via a recorded service at no extra cost. Unfortunately the item was found to be unsuitable and a full refund was given on return of the item."

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Verified
5/5

2013-04-20

"Ordered on Monday and it arrived on Tuesday. What can you say excellent. Keep up the good work guys."

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Verified
1/5

2013-04-07

"avoid avoid avoid .poor service faulty products"

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Verified
5/5

2013-04-02

"Very Good I thought. Fast delivery good product and nice and cheap."

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Verified
5/5

2013-03-27

"Bought a car charger for my NavMan Sat Nav and was a bit weary after reading negative reviews about the supplier. My charger arrived promptly just the following morning which was a nice surprise as I only paid for normal post. The cord is a bit shorter that I would've liked, but it works perfectly and I'm very pleased with my purchase.

"

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Verified
1/5

2013-02-23

"Bought a USB cable to connect my Samsung mobile to PC. The listing clearly states it works with W7 and the model of phone.

However, the phone is not recognised by W7 and there are no USB drivers available.

I contacted them and explained this and that the cable is not fit for the purpose it was sold for. They kept saying that software was available on the Samsung site, but, sent a link that was dead. I pushed and pushed for them to provide a working link or tell me where I can get the drivers, but, they wouldn't.

They refuse to refund me and now are not replying to emails.

I am very tempted to take the through Small Claims Court, but, the amount involved is less than £10 and probably not worth the agro, although I would love to do it just on a point of principle.

My advice would be to think very hard if you are planning to purchase through them as their level of customer service leaves a lot to be desired and I wish I had seen the other comments on this site before I trusted them.
"

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Verified
1/5

2013-01-24

"I ordered a tomtom go live mains charger, which DID NOT FIT. I tried to speak with someone on the phone who would not talk to me and said I MUST email my problem in. I did this and too date (3 weeks ago) no one has made any contact. The amount involved was only £4.95 inc.,p & p, so I have dropped chasing them and gone elsewhere. However I will NOT USE THIS RUBBISH COMPANY AGAIN."

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Verified
1/5

2012-12-20

"Slow delivery, argumentative, rude, definitely would not use again."

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Verified
1/5

2012-09-19

"A copy of my LAST email after an exchange of MANY and a month since I first placed my order for one of these...

http://www.world-of-accessories.co.uk/iphone-power-station-with-built-dock-p-1210.html

Still stated as in stock on their website today yet I know they have none and cannot supply it!

----------------- start of email copy

I will accept the refund for the item you clearly do not understand that you are in the wrong and I'm fed of exchanging emails where you state Black is White repeatedly!

I'm also quite appalled at your level of customer care and lack of regard for good will.

Before I even placed my order I phoned the Sales Line and asked you to confirm that the unit I could see on your website was charged via the original Apple Cable and you confirmed it was. So I told you there and then on the phone, I would be ordering on line in the next few minutes and duly did. I had been researching online and looking for exactly this sort of unit for several days. I was so pleased when you confirmed it used the Apple Cable.

Initially you sent me a standard docking station worth £5.99.

This was returned with an email to you stating which item I had in fact ordered. You have all my emails on file I'm sure.... just check... If not I have copies of them all and can forward if you need.

You then sent out a Dexim unit which has the micro USB Cable... I knew without even opening the box this would not work for me... So I phoned and spoke to the Sales Guy who was very helpful at that time but has been rude ever since... and he confirmed that you cannot supply what I ordered and need, and that I should return the Dexim for a refund. Had you bothered to check with me before sending the substitute Dexim unit I would have advised that it was not suitable for my needs.

Simply a phone call or email to state the unit as advertised on your website was not in stock or available soon and an issue of a refund would have been perfect.

Now I have nothing but a bad experience with yourselves and will not be able to recommend you as a reliable on line vendor or wish to purchase from you again.

I have since managed to get hold of this unit from ebay
http://www.ebay.co.uk/itm/White-Portable-Power-Station-iPhone-3G-iPhone-3GS-/350502741407?_trksid=p5197.m1992&_trkparms=aid%3D111000%26algo%3DREC.CURRENT%26ao%3D1%26asc%3D14%26meid%3D2151292271661202948%26pid%3D100015%26prg%3D1017%26rk%3D1%26#ht_1519wt_1253

and I can confirm that no cable is included in the packaging and that it is charged and allows syncing via the standard Apple Cable... by coincidence it is visually the same as the Unit advertised on your website.

However you know better and apparently the Dexim P Flip is the Same as what I ordered even though visually they could not be more different. Oh and by the way did I mention the Dexim uses a Micro USB Cable to sync and charge which is not suitable for my needs.

Why would I order something not suitable for my needs.

Why SHOULD I PAY FOR POSTAGE for 2 Deliveries both of which were NOT WHAT I ORDERED.

The fact that you did have any stock of what I ordered and sent something else without asking if I wanted it or if it was even suitable for my needs is your poor judgement not mine!

The fact that you see fit to make me pay for postage for your mistakes is very poor Customer Service on your part!

--------------- end of email copy.

I AM STILL WAITING FOR MY REFUND OF THE ITEM YET ALONE THE POSTAGE!

Update: Still no refund has been issued by this Vendor even though 4 Days ago they said it would be made shortly.

These really are the worst company I have ever dealt with... NEVER AGAIN!
"

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