"I purchased a Sennheiser HD800S headphone from WWStereo and couldn't be happier with the transaction. The price was the lowest anywhere on the internet and communicating with them by email was quick and easy. What more could I ask for. Count me a happy buyer."
" I have had the pleasure of dealing with Ms. Kendra, Mr. Eric Cohen and Mr. Ira Segall at World Wide Stereo beginning on Tuesday, Sept 9th..
I was spending only $900 and as true audiophiles know - a mere pittance in the world of sound components. To say they are experts in the field is to say it's a little bit fun to hear HD music.
Not just the three mentioned, but a nice young lady who chatted with me before I had a chance to speak with Mr. Segall - well, the whole store has OUTSTANDING personnel.
I spoke with Mr. Segall on the morning of Sept 10th of 2014 and was completely blown away by a man who knew so much about audio and treated me with such honesty. He requested information in regards to what I was interested in as well as my price range . The item was shipped that day ( well, today since I just stumbled upon this site) and Mr. Segall sent an email confirming the item was in shipping - that also contained his email address, phone extension and requested that I call him when the item arrives.
That was AFTER calling to leave me a message stating that everything was set and on it's way.
How many places do YOU know that give that kind of service. Honesty, extremely knowledgeable and courteous are the words I would use to describe Mr. Segall and the team at WWS.
I will never purchase from another facility. My next item is a good pair of cans and will not hesitate in calling WWS. As far as I'm concerned - they have a client for life.
If you are looking for people who know their stuff and will treat you with courtesy - even for a small item - LOOK NO FURTHER - THIS IS THE STORE FOR YOU!
No, I am in no way related to nor know any of the people at WWS - but yes - they are that good!
"
"I had ordered an install kit for 2 pair of Klipsch in wall speakers from World Wide Stereo for a basement remodel. I have never heard of the company but they had excellent reviews and the price was right. The shipping time was pretty quick. Once I received the items I had realized that they needed to be installed before the drywall was hung which is my fault. I requested to return the kits since they were not going to help me at this point. I received an email back right away saying that I could keep the kits and they would return my money. I was not expecting this at all and understand that this is not usual business but was delightfully suprised. I will definitely order from them again and highly recommend them. I want to buy something else with them just due to being satisfied."
"Hands-down, best shopper/consumer experience ever
Lately, with every moderate to major product/service investment, I've come to expect that 1) I'm going to have to do a ton of pre-shop research, 2) I will most likely end up compromising because I can’t find exactly what I want, 3) I will get mediocre to downright crappy customer service from the retailer from whom I choose to purchase, 4) Whatever I buy will not operate as expected from the start and/or break down before the end of its expected useful life (but not before the end of the warranty period! >:(). What a different experience we have had at World Wide Stereo!
It was over 2 years ago that my husband and I (big music & movie lovers) walked in the doors of their Montgomeryville showroom with a vague idea of what we wanted for a home sound solution, not even sure such a thing existed, and were immediately greeted by a friendly consultant (Adam Domurad). He listened carefully, accurately assessed our desires, and developed a comprehensive recommendation, complete with flexible options and interest-free financing to help us live into the budget we had set for the project.
...OK--so we ended up going a little over our budget, but we both agree, it was the best investment we have ever made! The team from World Wide came out and completed the installation/programming in 2 years later!)--Adam made himself available for an in-home consultation completely free-of charge. Talk about first-class follow-up!
If you are in the market for home electronics--or even if you aren't, but just want to experience a truly delightful purchasing experience for a change, head to World Wide Stereo. You won't be disappointed!"
"Had never heard of World Wide Stereo (WWS) until I searched the web for quality speaker stands for Sonos Play 1 speakers. The stands I chose are made by Flexson as I had read some very positive reviews about them and WWS was listed as the U.S. reseller.
I placed my order on a Wednesday morning at 8:45 am and chose two day shipping to receive them by Friday of the same week. Upon checking my order on Thursday at WWS website I discovered that my order showed as still in warehouse. I called WWS customer care and explained my concerns to Ira Segall. Long story short Ira investigated my order and changed my shipping method to next day service at no additional charge.
Everything came together and I received my stands on Friday as I had hoped. Thanks to Ira WWS has a new customer and I would not hesitate to recommend them to anyone. Ira....well done...and thanks!"
"I made a large purchase through World Wide Stereo of some high end audio equipment and had the pleasure of dealing with Ira Segall.
All I can say is wow! I shopped around extensively and not only did they match competitor pricing they beat it by a considerable amount.
On top of this Ira kept in touch making sure that each piece of the system arrived and was in excellent condition. There was a slight hiccup in the process where both of us did not realize one of the speaker components was not on the invoice. No problem. Ira had them priority shipped and they arrived 2 days later.
If you are even considering ordering from World Wide Stereo don't hesitate. This is a top notch company with some of the best customer service I have ever experienced.
Thanks again to World Wide Stereo and Ira Segall for the great experience and I look forward to doing business in the future."
"Hello,
I have been a audio customer for about 5 years now, The last sound system I had put in my 2012 Outback, I started with a 2008 CX7, then a 2010 Rio, 2011 Cruze, 2011 Forester and finally in my Outback. Each time I would use some of the components and upgrade others. Chis and Dave gave me the best advise each time for what would fit and would sound the best in each of the different cars/SUV's. I can not say enough about WWS crew. Now the Outback has such incredible sound no matter how loud. I am a Rolling Stones fan and listen to Rock. The installs were professional and saw not one flaw anywhere. The cars were always ready when promised.
If you want a truly exceptional sound system and great people to deal with go to WWS. I am a customer for life no matter which vehicle I get, I have to have great tunes, I am totally spoiled now. There are no stock stereo's that would satisfy me now.
Joe"
"I ordered my son blue Beats solo headphones for christmas. When my order was recieved I got a phone call saying that they did not have the Beats solo in blue BUT they would upgrade me at no extra charge to the Beats studio because they had it in blue. Very wonderful customer service!!! After only 7 months of use, the entire right side did not work. After one simple email I was told to send them back and they would send me a replacement! I mailed them out on a monday and WEDNESDAY i recieved a brand new pair! This was one of the best companies ive ever bought anything from and will absolutely buy from them again AND recommend them to friends! "
"Seriously great customer service. I made the dumb mistake of mis-typing my address on an order, and when I contacted them to correct it, they told me the package had already gone out (ahead of schedule) and that since it shipped via USPS, they couldn't change the address anymore. With most companies, this is the extent of the help you get, usually with a snicker or an insincere apology. Not with WWS and Sarah, the customer service rep who picked up my call (another pleasant surprise - essentially an immediate connection to a real person.) Sarah promised to follow up with me, and then actually did so over the next three days, emailing me multiple times with updates and even helping to track my package and send me an e-mail the day it was being delivered so I could chase the postman down. I found this service to be AMAZING, and a reminder of how BAD things have gotten in the rest of the industry. Oh yeah, and the product shipped to me well ahead of schedule. I would readily buy from WWS again. And again. And again. Kudos, bravo! Clearly, they are doing something right over there, since EVERYONE loves their service, and I'm pretty postive they are not asking people to write reviews (since they didn't ask me to.) "
"Had a great non-shopping experience at WWS when a customer service representative named Lisa called me to verify information on an order that she sensed was a little sketchy. Apparently someone had hacked my debit unknown to me and placed an order for $300 headphones in my name. Since I run a Non-Profit Food Bank and only use the card for food and other supplies, this was certainly not my order. But thanks to the keen instinct of Lisa and her taking the quick action and time to call me personally "just to check" on the validity of my order, it saved our organization thousands of dollars of unauthorized purchases all over the country which were being made even as we spoke. Although we were not liable for the fraudulent purchases that were made, Lisa's actions helped reduce the stress and anxiety of having our bank account drained thus limiting our ability to feed and help needy people while we waited for a resolution and restoration of our bank account. Surely if I ever need the products or services of WWS, they will be the first ones I will call due to this heartfelt experience."
"In a day and age where brand building, and long term business strategy seem to be going out the window, doing business with world wide stereo was a refreshing change of pace.
The shipping was fast, and I got a response from a human via email, who gave me quick updates about my order.
This company goes all out to make their customers happy. And they live up to their 10/10 reputation here.
This was my first experience with wwstereo.com and it won't be my last.
"
"Great service; I had some shipping problems due to a mistake on my end and they took care of things kindly and quickly."
"Superb experience. Ran out of stock of my original order with Amazon.com, which was updated with a more recent (and more expensive) item with no charge. Despite that, kept original delivery date promised. Could not have been better. Will always look at them for future transactions."
"Quite simply, World Wide Stereo's customer service is the best I have ever experienced. Their response to problems is immediate and friendly, and their service goes far beyond normal expectations. WWS is a pleasure to deal with --- I will most definitely do business with them again."
"Order with confidence, you will be taken care of just like in the good old days when you shopped at a local store.
Probably the best customer service I have ever received online. Ordered a pair of Able Planet headphones that actually broke out of the box, at the connection where the headpiece connects to the actual earpiece. Ira at WWS was quick to send me a return label via email and replaced the item within days, no questions asked. Sadly, the second pair broke in the same spot (the actual headphones worked great for the price)and Ira was quick to the rescue once again. Since they were out stock he facilitated replacement through Able Planet who were also very helpful and easy to deal with. When I think of Audio, WWS will be the first place I turn to.
One can never be sure of what will happen when ordering products online, and in our house we do it quite often, and always hold our breath. But with the service I received from World Wide Stereo that will not be necessary again. "