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5/5

2023-01-11

Excellent Service!

"Over a holiday weekend I ordered pilasters, clips and nails. They were the only site that had them in stock with reasonable shipping. Unfortunately I didn't order the right amount and couldn't call because they were closed. The next workday I got 2 emails responding to my problem. The items arrived quickly and were well packaged. Well done!"

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1/5

2023-01-05

Don't Trust These Jokers

"I ordered some hinges for my kitchen cabinet. I received NO confirmation of the order, but only a spammy email asking me to sign up for coupons. Really? Just send me my receipt! But, nooooooo, they don't do that. So, I had to go to their website and log in to my account to download a copy of the receipt.

That should have been my first indication that these guys were shady.

I placed the order Christmas Eve, because, well, that's when my cabinet door hinge broke. Four days later, I received a large box (2'x4'--much larger than needed for a couple of hinges that were only about two inches--not feet--square.) I opened the box, and there was a large trigger clamp device inside, along with my invoice for the two hinges. But, alas, no hinges in the box. I thought, "Okay, the elves have been imbibing in the eggnog too much, and someone put the wrong product in the wrong box and sent it to the wrong address."

So, I called the company and got voice mail, so I left a message. Their voice mail says they will get back to you the next business day.

The next day WAS a business day, but I decided to wait until the New Year holiday had passed in case there were folks on vacation. Once again, after the holiday, I called. Voice mail again. So I then emailed customer support which, according to their website, they say will respond within a day.

Jan 4th, I was still checking my email (including Spam and Junk folders) and NOTHING. Trying to assume the best (I know; I'm a sucker), I thought perhaps the email got lost in cyberspace. So, I sent yet another email early morning on Jan.

It is now almost the end of the day on January 5th and STILL NOTHING.

Geez. You'd think they would at least want the $40 trigger clamp back. I'm sure another customer paid for that and did not receive it.

TL;DR: This organization is either shady or incompetent, I'm not sure which. But either way, steer clear!
"

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1/5

2022-11-01

Miserable

"Woodworkerexpress is not "express", timely or user friendly. Ordered drawer slides and locking devices 4/3/2022. The order confirmation indicated delivery in pieces dated Oct 2022 through Jan 2023. I called and canceled the order by phone and reordered and received the same product from another vendor immediately. I then received this order Oct 27, 2022, 6 1/2 months later. I requested a return authorization and asked for it to be prepaid as I had cancelled the order and it was 6 1/2 months later. They said they had no record of the cancellation, ignored my request for a prepaid return and required me to pay the return shipping charges. It took 2 calls to receive the RMA authorization. If you need to burn time in an unproductive effort.... this is the place for you.
"

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1/5

2022-01-30

No customer support

"I ordered some cabinet hardware from Woodworkers Express. Most of the items showed up in a reasonable amount of time; however that hinge clips did not. I was told that they were on back order. I called several times to check on the status and was told that they couldn't give me a delivery date. After four months of waiting, I called again and was told that they had some in. I asked if I was going to get mine finally and they couldn't tell me. After waiting another week it was obvious that they weren't going to ship my any. These are inexpensive clips and it wasn't worth their money to ship them since I had already paid for the shipping. I had to order them from another source, and pay quite a bit more, since these included shipping costs that I had already paid to Woodworkers Express.
These folks will cheat you, if it makes a buck for them. Stay away. They are on my list of vendors never to buy from again.
"

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1/5

2021-07-21

Return nightmare

"I’m trying to return an item and I sent a request for a-refund and I used a person by phone and nothing "

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2/5

2021-07-21

Used Product was sent and missing pieces

"I have been emailing for resolution and have not received help."

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5/5

2021-07-19

Great quality and arrived quickly!

"I'll be ordering from them again in the future!"

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2/5

2021-07-18

the product i received looks like it was used.

"it look like it was used before."

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3/5

2021-07-15

Fast shipping. Product seemed used and was bent and hard to use. Still not squared after trying to unbend it.

"Fast shipping. Product seemed used and was bent and hard to install and use. Still not squared after trying to unbend it.
Product basically functions, but i do have concerns with this experience.

Bummer for a first experience. I am uncertain if i would buy from woodworkerexpress.com again.
-greg frohring
"

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5/5

2021-07-15

Just what I was looking for.

"I have an upcoming project the will require the use of screws with a thin flat head, and these screws are exactly what I was looking for.I have not had a chance to use the screw, but I am confident they will work well."

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5/5

2021-07-15

CNC beginners use CNC wood machine to make money

"


If you are a beginner and know nothing about CNC router, you can be sure! CNC wood machine is not a complicated machine tool, it is very easy to learn how to use it. Through simple learning, you can easily create articles and make money. We introduced some useful crafts that CNC craftsmen can do, but it may be difficult for beginners. Therefore, in the following content, we will introduce some simple projects that can be tried on wood CNC router. First, let us assume which CNC router is suitable for CNC beginners.
Which CNC router is suitable for CNC beginners?
Basic 3 axis mini CNC machine (60 * 90mm working table size). The machine is very compact and cheap. It is cheap and easy to operate. With this CNC engraving machine, you can cut or engrave various materials quickly and with high precision. igoldencnc
    
Make money with CNC wood machine: Household Decoration
You can try to use wood router to make many simple household items. The first is the corkscrew. Prepare a carbide sheet (approximately 2 mm thick) to open the corkscrew. Use a machine to process the bottle opener in one go. You can also create photo frames. CNC engraving machine can help you carve exquisite patterns on the frame. Manual work cannot accomplish this task, but a CNC cutting machine can do it easily.
This is just an example for your reference. You can try to use CNC router to make any other household items.
  
Make money with CNC wood machine: Coaster
Coasters are very popular in high-end restaurants, cafes or hotels. People also like to use it for home decoration. You can use woodworking CNC to create unique coasters. For example, engrave the restaurant’s name or logo on a roller coaster or cut it into a unique shape. In addition, you can sell the coaster to individual consumers and they will like it. The use of CNC wood machine to make coasters is very effective. In addition, the surface of the finished coaster is smooth, so you don't need to redo it.
 
Use CNC wood machine to make money: Building Blocks
The simplest toy should be building blocks. Many children like to stack blocks. Even some teenagers or adults like them. The building block processing is very simple. You only need to cut them into the correct shape and size, engrave text or symbols on them, and paint them with beautiful colors.
 
Remember, as we all know, making money is not always as easy as you expect. Therefore, when running CNC business, please consider the following suggestions.
1. Don't quit your full-time job, your CNC wood machine can make a profit. If you do not have enough CNC skills, you can take CNC business as a part-time job. After obtaining stable custom resources, the income from CNC machining is enough to sustain your life, and even far exceeds your main job salary, then you can consider spending all your time on CNC business.
2. Look for potential market segments. Each project has its specific target customization group. Before deciding to produce crafts, please check their marketability in your area. If many stores sell the same product and few people need it, then the product is not ideal for your CNC business. Find unique religious products to buy in your area.
3. Promote your handicrafts. Once the crafts are produced, how will you sell them and let more people know about your CNC business? You can promote CNC activities in two ways: online promotion and offline promotion. First, for offline promotions, you can distribute brochures or organize handicraft activities in your area, and let more people know your CNC woodworking workshop. In addition, you can prepare gifts and invite people to visit your workshop. On the other hand, online promotion has huge potential. You can sell products on eBay, Etsy, Facebook.
 
If you are interested in the CNC wood machine industry and want to start your own business, please feel free to contact us, we will try our best to solve your problems.

"

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5/5

2021-07-13

Great!

"Best price I found online for this item and it arrived really fast"

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3/5

2021-07-08

Wrong hinge

"Stated the hinge was a long arm… it was not.
No back plate either… misleading at best
"

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5/5

2021-07-02

Woodworkerexpress.com came through for us

"I was looking for a lazy susan that was "out of stock" at 3 major suppliers and countless online storefronts. I needed this accessory for a project that was to be installed in one week's time. Woodworkerexpress.com let me place the order, but I was doubtful that it would actually ship. I truly thought that I would receive a follow up message stating that the order status was delayed because of lack of inventory. But to my (happy) surprise, not only did they have it in stock but it shipped from their warehouse the next business day and we received it with days to spare!"

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5/5

2021-07-01

Great product!

"Very impressed with the web site and my products arrived sooner than I had expected!"

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