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Product & services pricing
0.00/5
Chance of future purchase:
4.22/5
Shipping & packaging:
0.00/5
Customer service:
4.72/5
Return/Replacement policy:
0.00/5


Verified
2/5

2024-04-27

Waited too long to pick up my online order. Way too long.

"It took more than 30 minutes to pick up my order and I was 2nd in the line.
Meaning there was only 1 person in front of me. They need to fix their broken system ASAP.
Thanks
"

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Verified
4/5

2024-04-20

New??

"Wish it was exact one oem..not new refurbished."

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Verified
5/5

2024-04-13

Courteous and Efficient

"Very impressed with person at parts counter."

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Verified
5/5

2024-03-07

Parts for replacing struts on RAV4

"I called the dealer to confirm part numbers before placing an on-line order (to get the discounts), and the parts person was more than helpful, emailing me the parts diagram and list of parts with part numbers. Order arrived within a couple of days and all parts were there...no problems at all. Thanks very much."

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Verified
5/5

2024-03-06

Parts counter excellent

"Quickly addressed incorrect part and facilitated exchange. Competent and patient professionals."


Verified
4/5

2024-03-01

correct part - good price - great service

"correct part - good price - great service"

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Verified
5/5

2024-02-19

"Parts department is great"

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Verified
1/5

2024-02-18

Parts department

"I ordered a part for my Toyota. When I went to pick it up, it took +20” to find the right employee to help. Other employees refused to help. "

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Verified
5/5

2024-01-25

Amazing purchase experience

"We were very hesitant going in to buy at a dealer but were so happy with the result. Our salesperson Joel was so helpful and patient, ensuring we got the vehicle that we wanted even if it was not on site at the dealer. Prompt and honest communication through the entire experience, will absolutely be returning for our next purchase in a couple of years. "

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Verified
5/5

2024-01-24

Great Expereince

"Easy to look up the part and order it online. The shipping was fast and unexpected. "

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Verified
5/5

2024-01-18

Friendly service

"Excellent friendly and knowledgeable parts department associates. I had questions about what parts I needed for my 30+ year old Toyota and they had the experience and knowledge to get me the right parts at a great price. Thanks again! "

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Verified
5/5

2024-01-15

Prompt Order Handling

"order parts on Saturday picked them up Monday morning."


Verified
5/5

2024-01-15

Corolla Keys duplicated

"Original key sets were ordered and keys cut right on site. All at a great price."

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Verified
5/5

2024-01-06

Great price quick delivery

"Great price quick delivery"

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Verified
5/5

2024-01-01

Amazing

"I like to buy with Woburn because they are always on time"

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