"I needed a part urgently and am very grateful to Kevin Colindres in the Woburn Toyota Parts department for his great help and service. He went out of his way to make sure I could get a good price and the right part for my car, as quickly as possible. He also called me to update me on the status of the part, because he knew I was waiting for it. In the whole process, he was clearly trying to help me, and was reassuring that he would follow-up and make it happen. And he totally delivered. I appreciate his personalized service on the phone. The fact that I could call an order line, get the same person and they remembered and were trying to help me - it's a rare thing nowadays, but makes a big difference. Thank you Kevin!"

"awesome job, just the right parts for what we needed, at a great price."

"Entered vin to confirm parts were correct and still received the wrong part. "

"This crew at parts dept is extra ordinarily helpful. It is a hard to tell who was the best among them. Woburn Toyota is blessed to have them. Thanks to all of you. "

"Super fast shipment. Was able to use a Free Shipping code so had part shipped to my house (instead of driving to Woburn for in store pickup). Noticed that not all of Toyota’s dealership sites allowed for the selection of the specific part (other sites required you to message/leave a note for what you were looking for) - from Woburn Toyota’s site I was able to pick the part, pay and have it shipped to my house. Super convenient."

"Service was not as I expected"

"I found what I was looking for easily and the pricing is great."