"This company is the reason I no longer online shop. They’re a joke service is horrible and getting a hold of them is a whole other issue"

"Awful seller.
The seller has not prepared all the necessary documents for transportation.
The order remained on customs, the seller does not respond to messages and does not respond."

"I purchased a new moto G7 from this company. I purchased it through a canadian marketplace and assumed I was purchasing a canadian warranty. But the phone failed after only 90 days. Wireless "experts" basically gave me the finger. Motorola tried to help but then said the phone was intended for sale in the Cayman Islands, so I had no warranty when buying it in Canada. This was not a discounted price, just a normal rate for a new phone. Total rip off. Worst Company Ever!"

"This seller buys their products from the US market and sells is to other countries. I'm in Canada and I bought a phone with them, 2 month later I found a defect on the phone. Contacted the manufacturer of the phone to get it replaced and they said that the phone has a regional block due to that fact it was bought from US (Wireless Experts bought it from US). Manufacturer advised that I contact the seller. The seller (Wireless Experts) refused to exchange the phone from me EVEN THOUGH it was still under warranty and Also what happened to the phone was not my fault. Therefore I had to watch $400 go down the drain. Never buying anything from this seller.
They also refused to let me speak to someone one high up to discuss further about my issue. "

"CHECK the box you received and make sure it matches the listing. They sell the Alcatel Flip 2, as an "Alcatel GO FLIP, MODEL (4044V). This is fraud, plain and simple. And using the Amazon.ca platform because you can't compete with US sellers, that are selling under the RIGHT listing, shows what kind of dirtbags they really are. Crazy but true, this seller is selling an AT&T branded Alcatel "FLIP 2" Model # 4044o, on the Amazon.ca listing for an Alcatel GO FLIP, MODEL (4044V). 'AT&T carrier software, box opened to Unlock, then re-taped. Contacted seller and they tried to excuse their fraud.
"

"1. Sent the wrong phone.
2. Billed me for the more expensive model that I ordered, but sent me a cheaper model.
3. Unable to reach them by phone no answer, no ability to leave a message, tried several times.
4. Slow to respond to 1st email. Couldn't get a response from 2nd email, until I got a 3rd party (Wal-Mart) involved.
5. Paid myself to ship incorrect phone back. Then was charged a 20% restocking fee.

Then, just to make it the situation worse.. They listed the reason for the return as "Customer changed his/her mind"!! Completely refusing to acknowledge their mistake.

I ordered the phone though Wal-Mart. This was one of their Market Place sellers. After trying to contact the seller for several weeks, Wal-Mart did intervene on my behalf, and I received a short response to my emails with just the address for me to ship the phone. I had to contact Wal-Mart again to receive my full refund. The whole process took about a month, and was a nightmare."

"Bought s4 ..said unlocked. ..BS
Spent 4hrs waiting over 2 days with the scumbags at verison only to discover that the phone was NOT UNLOCKED. Horrible "

"Most incompetent company I've ever dealt with. DO NOT DO BUSINESS WITH THEM. Ordered a bluetooth speaker, and they sent the wrong model. They made me pay return shipping and promised to refund me the cost. It's been 2 months now, and I keep getting the run around. Of course you can't actually speak to anyone, it's all through email. After 2 months and 36 emails, the last couple of email indicated they didn't even know what they issue was or what need to be refunded."

"I ordered a battery from company thru Amazon on the 23rd afternoon and has a 2 day shipping expected receive date Monday 27th. Normally would be getting package from places on the saturday 25th since being 2 days delivery but oddly enough appears company held onto my order until the 25th to finally send it. Seems doubtful will be receiving package on the 27th since normally when something is shipped on a Saturday don't arrive until Tuesday or Wednesday.hopefully when arrives will be correct since taken so long just to ship.
"

"I ordered a SAMSUNG VR GEAR HEADSET on Dec.11th. My first worry came when I got the arrival date was anywhere between December 16th - Dec. 22nd. I didn't care as long as it arrived before Christmas. Once i got an email saying the package was delivered I immediately tried to get someone on the phone. The ***-***-**** number just goes directly to vm. I called several times and emailed explaining that the package obviously was shipped to the wrong address because it wasn't shipped to mine. I also reminded them that all of my information was correct in the system. After leaving a message on WALMART.COM they emailed me back saying someone will contact me the next day the 24th. I received no call but another email asking for all information that they should have! (order number/tracking) IT WAS A MESS! Over several of messages later I STILL HAVE NOT SPOKE TO A LIVE PERSON NOR RECEIVED MY PACKAGE WHICH WAS A GIFT FOR CHRISTMAS. This is just a non professional business. Does anyone have a "REAL" name and number i can contact??"

"I ordered a Samsung Galaxy Ace 4 Lite Unlocked on July 6th (order id ***-***-****-0632203). Shipment timing was great. It came with this sticker on the outside and inside of box . . . "Dear Customer, If you need a different type of power plug or you need Technical assistance, contact Technomaster directly via email. We will help. Thank you." There is no email address present or any way whatsoever that I can see through Amazon to make this contact.

My shipment arrived with a non-U.S. style power plug. I do not want to return the product which is working perfectly, but I DO WANT TO RECEIVE THE CORRECT POWER PLUG AS PROMISED IN THE PACKAGE CONTENTS!

I was finally able to find this site by carefully studying my fulfillment slip from Amazon which says (Sold by Wireless Experts, Inc.) Note, that is nothing like "Technomaster" which I've found absolutely no reference to.

If you want positive results, provide clear communication access information.

Hopefully you can fulfill your promise using the order id supplied above."

"Not good. I placed the order two weeks earlier. I still haven't get it yet.Now I want to cancel it but the customer phone just put you on voice."

"Beware of this vendor. we ordered a 4g wireless card listed as new. When we received it the sim chip had been activated. We complained and although Bijan is courteous, he is not entirely truthful. He shipped a second card that is also used, including the notes from a previous user written on the cd liner.

I would not do business with him again."

"Just got my HTC Sensation phone for T-Mobile. Awesome phone, I was waiting to find a great deal on this phone and I found the right place. Not only was the phone much cheaper than the T-Mobile store, but I received the phone within 2 days even though I paid for GROUND shipping, I received great customer support, and best of all the phone is unlocked so I can use it when I travel overseas (about once a year). TWO THUMBS UP FOR WIRELESS EXPERTS!! I WILL DEFINITELY go back to them next time I need a phone."

"Took 2 weeks for the phone to arrive. The box is a chinese copy and is a fake, its not even real AT&T, the battery is also fake, its not a real samsung battery but a cheap chinese imitation, while it does work it is no where near the quality of a REAL samsung battery, WHICH I PAID FOR, the manual is a cheap chinese copy, i recently went to china, this stuff is EVERYWHERE there, these guys sold me a USED phone, with a cheap replacement battery instead of the original, a copy of a real AT&T box and a "manual" that has the phone name on a sticker stuck to the front. OH yeah, the charger is also not samsung and is a cheap replacement. $200 for a samsung rugby 2, now i have a sweet chinese immitation.
customer service uses the orginal voice recording that came with the answering machine, THEY NEVER PICK UP OR CALL BACK, call them yourself. Then decide if you want to buy from them."