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Verified
1/5

2013-11-23

"Wirefly is the most ludicrous company. They go under numerous names such as Cellulardeals, CELLPHONE PROTECTION PLAN, and more. When you buy from another provider, be sure to CANCEL your insurance, if you can find them. I finally realized that you had to call Wirefly. They ripped me off for more than six months of charges. I had to go through my credit card provider to find them. "

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Verified
5/5

2013-11-23

"This was an easy much faster experience to order two Q10s and transfer our service from Sprint to Verizon. Delivery was fast as was the transfer of contacts etc to the new phones. We did research if this was a legit site. When we are ready for upgrades we will use Wirefly. We have already recommended this site to friends and family. "

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Verified
5/5

2013-11-21

"I had been searching quite a while for a certain phone and finally searched on Wirefly. I was very surprised at the deals they had and was able to purchase two phones for the price of one phone from the provider. Will make Wirefly must first place to look next time I need a new phone. I even received my phones a day earlier than was originally quoted."

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Verified
1/5

2013-11-20

"the WORST experience I have ever had trying to find out about how get a cell phone...I was defrauded as I DID NOT EVEN complete my order, actually TOLD THE REP TO NOT COMPLETE the order!!!! they charged my credit card~which is now in ligation./... terrible time trying to even explain to the manager that I DID NOT ORDER THAT phone and made it PERFECTLY clear that I WAS NOT ORDering...YET my CC was charged...even AFTER that manager told me IT WAS CANCELLED....I feel alwasuit may erupt over this attempt at fraudulent attempts to use my CC....and DID NOT get the phOne!!!"

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Verified
5/5

2013-11-20

"customer service was nice and friendly"

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Verified
5/5

2013-11-20

"Great experience !!! was online only a few minutes,made my selection gave them the necessary info ,WHAM !!!! BAM !!! In just a flash it was finished and my new phone was on it's way ! Cost me NOTHING not one red cent !! THANK YOU WIREFLY !!"

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Verified
5/5

2013-11-20

"Order process was pretty straight forward, and additional information was provided when requested. Shipping was quick, despite a reportedly low inventory on the item being purchased due to high order volume. Equipment was received in good order and activation was executed with no issues. Knowing your current contract provisions and reading the Instant discount qualifications will help avoid unexpected issues."

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Verified
5/5

2013-11-18

"Wonderful. Ordering online was so easy. I am in love with my new phone. Thank you Wirefly!!!!"

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Verified
5/5

2013-11-18

"Great company to do business with. When you call them they answer the call right away, no waiting. they are pleased to help you.
the service is the best i have ever experienced. Their shipping of your product is the fasted i have ever seen. I ordered a cell phone with 5 day shipping and received it the next day. Thanks to the staff at wirefly, i am a very happy customer. You have all of my future business.
"

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Verified
5/5

2013-11-18

"Item arrived on time and undamaged. The whole process was relatively easy from ordering to activating and transferring my phone number. Would most definitely be using Wirely again for future phone purchases/upgrades."

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Verified
1/5

2013-11-18

"Terrible. I received a phone that did not work. These kind of things happen- it is the support and reaction by the company that determines whether the company is good or not.
1. Website had no help- no link to problems with your order at customer support.
2. There was no link or contact number for the IT please "24/ 7" support.
3. The customer support phone number had no option regarding technical difficulties with the phone.
4. The customer support technician was accusatory that I had done something wrong, or the cell phone service provider instead of helping fix Wirefly's deficient product.
5. I am now hostage waiting for them to receive the product and send my refund. In the mean time I cannot get another phone so I am left with nothing.
Very disappointing non-customer oriented experience.
"

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Verified
5/5

2013-11-16

"I was surprised at how easy the purchasing process was for me.
Quick and easy.
"

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Verified
5/5

2013-11-16

"Skeptical at first and unsure if this was an official Sprint website, my experience is awesome. From the day I ordered to the day delivered, every thing appeared to be with precision. I will definitely return to Wirefly"

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Verified
5/5

2013-11-15

"Fantastic reseller. Great service and features. Quick and accurate."

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Verified
5/5

2013-11-14

"Good service and was easy to order."

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