"I recieved my Sting 917 laptop last week that I had ordered earlier this month and am Insanely happy with it. It was slightly delayed, but it still arrived faster then any other laptop I have ordered from other companies. The customer service was all types of great and all sorts of helpfull. When it arrived I noticed it had been upgraded to a dual processor system free of charge. There is no other company where your going to get this kind of service. I work for a tech company and when it was delivered and unpacked work stopped for at least a hour. Just the sight of it is impressive, the pictures dont do it justice. I have built my own gaming desktops for many years, but I am so impressed that my next might just be ordered from widowpc.com

I highly recommend widowpc for anyone looking for a gaming rig. Your just wasting your time looking elsewhere!!!"

"Hi

My Widow PC was sent yesterday late in the afternoon and arrived here at mid morning. Fantastic, I thought for ground service. The machine is beautiful. I almost want to keep it in the box but....I plan on throwing a saddle on this baby and trying to hang on. I am anticipating great results. If there is anything I can do to help you guys out, let me know. This was well worth the few day wait for building and testing. Thank you so much. You have been very informative and pleasantly up front during this process. You have a great team.!!

You also have my permission to use my comments in any advertising campaings or sales promotions.

Sincerely,

Jerry Ditzell, New York
"

"I am a novice computer user - someone who is challenged by the complexities of Outlook...yet I wanted the fasted, best machine possible for my home use. WidowPC answered my questions with great patience, and they designed a machine for me that was wicked fast right out of the box. I highly recommend this company!"

"WidowPC will now be the only computer company that I will by laptops and PC's through. I bought a Sting715 notebook with a 15.4" screen and 512MB of RAM and the computer arrived beautifully packaged with a 17" w/ webcam and a full gigabyte of ram! On top of the added surprise, this is one beautiful notebook! Build and delivery was on schedule, anytime I had a question the support folks at WidowPC promptly and accurately answered my questions, no matter how inane. WidowPC is simply a great company to do business with and I will return for more purchases!"

"I ordered a Laptop (917) and even though the order was delayed due to processor availability, WidowPC upgraded the shipping to 2nd day so I could get it before my vacation started!! I recommend WidowPC to anyone who is looking for top of the line equipment and excellent customer support."

"Wednesday, 03 August 2005

I work for an aerospace company that builds flight simulators for corporate and military customers. I travel more than two-hundred-seventy days per year all over the world--except Antarctica. Penguins don't fly, and so don't buy simulators. My job means I live out of a hotel and a half-terabyte hard drive.

In April, Computer Gaming World reviewed the Sting 9096 from Widow PC. I needed a new laptop, and its upgradable video card cinched the purchase. Widow PC's sales worked with me to try to get the machine to me before I left for work in Europe. Unfortunately, this didn't happen. After returning, I got the machine and enjoyed it immensely until the video card failed.

Widow PC let me return the machine as if it was under warranty--despite having had it past thirty days. They repaired and returned it to me AT NO COST. Again, they humored me and shipped it to the hotel near the military base where work had me.

Work took me back to Europe the following month. The machine ran fine until the return transatlantic flight. It began locking up, crashing, and failing to boot. It died completely two days later.

I called Widow PC, but got no one. I left two messages, and they RETURNED my calls later that day. They even apologized for the delay. I had written emails in the interim, and they ANSWERED these too. They were unfailingly polite and respectful--none of that "have you tried turning it off and back on" condescension. By conversation's end I had an RMA number and an appointment for UPS pick-up for 2nd Day Air return. They paid attention when I said I wanted the current hard drive back--even if bad--and that I wanted a new second hard drive installed while they had the machine.

I emphasize this last point by repeating it. Widow PC has such good customer service that a trouble call turned into an ADDITIONAL SALE. I wish my employer had such good service for our customers. We certainly charge enough.

I recommend Widow PC to anyone in the market for a new computer. The small premium they charge over giant resellers like Dell falls far below what one would pay retail in US, Canada, Australia, or esp. the UK. That premium turns well-spent if you need customer service."

"The hard drive on my laptop crashed so I couldn't go online and use tech support. Instead I called and left phone messages, to which I didn't get a response for several days. But as soon as I did use the online support, I was answered within the hour and the problem is on its way to being resolved.

Whatever problem Widow was having in returning phonecalls, the support I have received since has restored my faith in the company. I chose Widow instead of Alien because sales personnel were so much more available, responsive, honest and helpful."

"I purchased the Sting 917 and my god it blows everything I have ever used away. Alienware takes a back seat to this system. Even before I decided to buy I talked to a very helpful person from the sales department and helped me design a system for what I needed. Excellent support amazing delivery time. Ordered the system on friday and recieved it the next week. One last thing all those people that think the lag is in the game it's not I play World of Warcraft and everyone complains about the lag -- so far none at all. WICKED SYSTEM!!!!!! Thanks guys"

"After much browsing of the web, I decided to try WidowPC for my new laptop that I will take with me next time I deploy. Several of my airmen are also thinking of laptops so hopefully my experience will help them with their choice. I ordered the PC, which was very easy to do. I had to make a change to the way I made my payment. I called the 1-800 number and Joshua was very polite and extremely helpful. It was nice to be able to call a number and get to talk to a real person very quickly and easily. So far the experience has been positive. I will update this post once the system arrives. I won't comment on shipping though...since the military will be involved in that process it will be slower since it has to be delivered to me overseas. 9 Aug 05: Military finally got the system here. Even with the slower shipping due to the military shipping things overseas on a space available basis...still only took 10 days. It looks very sharp and the keyboard is designed well. I loaded some games, watched a movie...and have to say it is awesome. Can't wait to show it off to my friends and watch the envy in their eyes. That guy who always dies during shooter games because his system lags...won't be me anymore. It looks as though a company has finally figued it out. Great Quality, Great Service at reasonable prices. Thanks to all at WidowPC"

"I have been nothing but impressed with how widow pc conducts business. My calls have always been answered quickly and with people who are honest and know what they are talking about. Plus they speak English! I called before I ordered my sick Sting 917 laptop and they offered great advice on what components to chose in order to keep heat to a minimum. I also called again to check on my order and they took the extra effort to get it out before the weekend. Two great thumbs up!"

"Forget voodoopc and alienware where their customer help took a week or more at times to get back to me. Their prices are outrageous enough to give such poor service. Widowpc responded the next day with helpful, concise information. As a customer I am extremely pleased."

"I bought this gaming computer for my son who is an avid "gamer". I was very pleased with Joshua our sales rep. He was very informative and very helpful. He arranged for us to receive our laptop before going on vacation so my son wouldn't be without a computer. We received the laptop while I was at work. My son called me to tell me that it had come and I can't remember the last time I heard him so excited. The laptop works well, it's fast and the grafics are wonderful! He did have a couple of technical problems when he first tried to do something. He called tech support and they helped him to walk through getting it to function properly. He had to call them back a second time and again they were very helpful. Overall, our new laptop is "the best" and I know that in several years when we're ready to get a new computer, Widow PC will be the first place I contact. Thanks so much to you all for such a wonderful "gaming computer" from a greatful "gamer's" mom. Sincerely, Alexa M. Tolbert"

"WidowPC definitely offers the most powerful laptop around; a system that neither Dell or Alienware can touch. I've also received numerous
compliments on the styling of the 917, everyone including myself loves the big menacing black widow on top. The performance is absolutely
amazing. World of Warcraft is incredibly addictive when run at 1920x1200 w/ all graphic options maxed out. They are definitely responsible for bringing back
my computer gaming addiction!"

"Everything loads so much faster than any other computer I have used. It actually amuses me to watch my friends whine about lag
and load time while playing games together. Everything works flawlessly. Highly recommended for gamers. *****."

"Wow... I got saved by the bell. I ordered an Alienware 71-m 7700 two days after i got approved through alienware financing, and thank goodness I canceled it before it actually got billed. Why did I cancel? Coz I found a much better deal through WidowPC from customer service, to assembly time, delivery time, and effective communication and technical know-how of the staff.

I filed my order with Widow PC this June 21, 2005, Tuesday at 6-ish pm... I called them up this Friday to check on my order status and they said that it was already waiting for shipping on the same day, Friday, June 24,2005. WOW that was fast. They gave me the date and part of day for its arrival... Tuesday of next week, in the am, June 28, 2005.

The representative I talked to (Joshua) was very knowledgeable, direct to the point, and honest with his answers. No sales talk garbage, no hypes, or red tapes. Shows how this company respects their customers' time and concerns.

I will update this review when I receive my unit, a Sting 715.

Until then, I am confident in Widow PC's business."