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Verified
5/5

2012-02-22

"Great Service, Prompt and courteous, price was good and received product on time. "

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Verified
5/5

2012-02-22

"The service was very helpful. I was browsing and hadn't decided what features I really needed in a shredder. I asked for a quote by email on one I was considering and received a very nice quote and some helpful advice on what to look for. I called the office to talk some more and was directed to a shredder that was perfect for what we needed.I was actually directed away from a more expensive shredder I was looking at because it was something that was really not necessary for our office. The shredder was received in a very short amount of time. The quality is excellent!! I know this shredder will be problem free for quite a while and am confident the Whitaker Brothers will give us any support we might need."

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Verified
5/5

2012-02-22

"Whitaker Brothers is a wonderful company to work with. I was having problems with my credit card, and they were very patient and helpful. I ended up having a co-worker use her card to purchase the paper folder, and they worked right along with her as well. Later on, one of the representatives called me to offer a maintenance kit. He was very helpful in describing the importance and need for such a kit, even as far as explaining how to use it. We now have our paper folder, and are loving it. Good Job!"

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Verified
5/5

2012-02-22

"Excellent customer service. Made very appropriate recommendations and helped us to make a very informed decision. Extremely happy with the entire transaction."

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5/5

2012-02-20

"It was great. We received the folder as Mr. Brown promised. It works great! Thank you so much! I would recommend Whitaker Brothers to my friends.

***** VERY SATISFIED!
"

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4/5

2012-02-16

"Was a little concerned when invoice said item purchased was shipped FEDEX Ground when I had instructed to have Express. Called and was told it was a tying error which was true. Item was received via FEDEX Express."

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5/5

2012-02-16

"They were very helpful when ordering our Model 1217A Martin Yale AutoFolder. They called before the order was shipped to make sure this was the size machine that we needed. I highly recommend them for all your office needs. We ordered this machine on the 9th and received it on the 14th."

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5/5

2012-02-01

"First time buyer. Quick and painless online set-up. Had an issue with original invoice where the equipment's serial number was incorrectly listed. I emailed Whitaker's Order Dept. and was emailed a corrected invoice the very next day. Satisfied customer! Thanks!"

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Verified
5/5

2012-01-29

"Thanks for all your help Kyle. Works perfectly."

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Verified
5/5

2012-01-25

"Whitaker Brothers Business Machines Rocks!! Upon my initial quest to find the best price for a Paper Cutter and Shredder, I came across Whitaker Brothers. I sent off an email and the next day had my very competitive quote. Every question I asked John Brown, my rep, he had the answer. John helped me select the "right" machine for our use and volume; plus there wasn't any high pressure sales to make a decision. Great response all the way around. "

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Verified
5/5

2012-01-24

"This was my first time in dealing with this company and was very pleased with the customer service and follow up assistance provided."

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Verified
5/5

2012-01-22

"very good price for a quality machine...........fast delivery"

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Verified
5/5

2012-01-19

"They were and still are very helpful. They were very quick at responding to my every questions plus gave me extra information about the products I requested information on that I didn't even realize I needed to know! "

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Verified
5/5

2012-01-17

"When I wpoke with the representive from Whitaker Brothers he was very knowledgeable and helpfull in suggesting the equipment I would need for my computer room. He was very friendly and eager to help out."

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Verified
5/5

2012-01-12

"John Brown was extremely helpful in helping me find product information and provided a couple of different recommendations and scenarios. Customer service was superb!"

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