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Verified
5/5

2017-12-13

Good seller

"Product delivered on-time, as advertised"


Verified
3/5

2017-12-13

Great deal and quality

"Great deal and quality. Shipment on time"


Verified
5/5

2017-12-13

Westside Wholesale

"Ordered replacement dual power (AC and battery) smoke and CO detectors for entire home. Items were packed and shipped as expected, arrived as promised, installed without issues. All at very competitive pricing. Very positive experience with Westside Wholesale. "


Verified
5/5

2017-12-13

Easy sale and speedy delivery. I'll be back!

"I needed items for an installation, and needed them next day. Westside delivered as promised so we could get our job done as promised."


Verified
1/5

2017-12-07

Simple order that can not be fulfilled or shipped as promised

"I put in a order on Nov 1st 2017 and never got a update on the order not being able to be fulfilled fully for shipment. I made a few phone calls to follow up and was on hold each time for 15 mins or more. I received a partial shipment of the items ordered a week later. I had an email on Nov 10th stating that my remaining order will ship in 7-10 days. Then after 12 days I called back after no follow up and received another email on Nov 22nd stating that it will ship in 5-7 days. Followed up a few times throughout the next few days to see if the items were received and ready to ship, the customer service really has no clue on what they will have available to ship. December 8th i get an email saying items have shipped, though again a partial shipment of the items I ordered. I ordered cooper satin white switches, outlets and cover plates. I do not get how a business like this can stay competitive ( or in business) in this market with not being able to fulfill simple items such as these and not having a strong customer service based company. I asked if they could upgrade my shipping from UPS ground due to the inconvenience of there delays. To no prevail, UPS ground was still utilized.
The pricing for these items were lower then the big box stores, though the delays in receiving these items do not justify doing business with this company again. Ill take my $1200.00 elsewhere for switches and outlets next time.
"


Verified
5/5

2017-12-04

great service, great price

"great service, great price. That says it all!"


Verified
5/5

2017-12-04

Delivery

"Was not at home at the time of delivery, but was placed near the front entrance in fine condition."


Verified
5/5

2017-12-04

thank you

"nothing short of excellent"


Verified
5/5

2017-11-23

Need Help Finding Just the Right Products...put Westside Wholesale, Inc. at the Top of your List!

"Patient, knowledgeable sales associate, Tom Miller, helped me get the finishing touches for my three month long kitchen remodeling project. I didn't even know the correct terminology for the items I needed to order, but with Tom's help, I was able to order everything I needed, and at a fraction of what I thought it would cost. I have learned that the next time I act as my own contractor, I will call Tom at Westside Wholesale, Inc. first. My only regret is that I didn't call Westside Wholesale, Inc. first. Thank you so much Tom Miller...as my students at school would say, "You Rock!" Marnie Evanoff from Erie, PA"

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Verified
3/5

2017-11-20

Good prices and delivery. Terrible on defective items

"I've purchased several times from Westside. Their prices are good and the delivery has been fast. However if one of the items delivered is defective it is a long, slow, and unfair process. My last order consisted of six smoke/CO2 detectors. One was defective so I called to exchange. Instead of a direct exchange, they required me to purchase a new one and return the defective one. No problem. I was immediately charged for the new one and it showed up on my credit card the next day. But it took 20 days and two phone calls from when when they received the defective item before the credit appeared. Plus they charged for shipping on the new item, which is unfair as the item they sent was defective, and that should have been covered. "

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Verified
5/5

2017-11-02

Go To for Lighting Needs

"Products are well priced, communications accurate, delivery prompt!"


Verified
5/5

2017-11-01

Great service!

"Everything arrived quickly and worked as it should."


Verified
5/5

2017-11-01

Quick, as promised

"Replaced Smoke Detectors with CO/Smoke Detectors. Good price, fast delivery, very happy with the transaction! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2017-11-01

Westside Wholesale

"Delivered as promised on time and great follow up."


Verified
5/5

2017-11-01

Excellent Service!

"Excellent! Accurate, fast, uncomplicated, knowledgeable about peoducts, offered useful advice. I will return."