ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2014-11-18

"I had recently made a purchase at WaterAFilters for a water faucet adapter. I received my purchase today, having placed and paid for my purchase on 11/4/2014, and living in the same state as the company. I opened the box and found that the product was inside of a little zip lock bag that one would use to put a sandwich in. After I opened the zip lock bag I realized that I was shipped/sold a dirty used product. The product itself was dirty all over and looked very much like it had been used before in a dirty nasty environment. This company is very unprofessional and I will make sure I will never do business with this company ever again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-08-13

"I like ordering through WaterAfilters because they are very affordable and I got a great product. Thank you very much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-20

"WaterAFilters has competitive prices and good service. I purchased a Gold Line 50 Reverse Osmosis unit from WaterAFilters 3-years ago and continue to buy all of my replacement filters from Ray. WaterAFilters has a great website that makes it easy to find the proper replacement filters I need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-17

"All that I expect of an online retailer. Promptly confirmed my order, shipped when promised, emailed the date shipped and tracking number, and the products were as I needed at a competitive price. Good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-09

"We were very happy with the savings we received by ordering our replacement filters for our reverse osmosis system through WaterAfilters. We received them very promptly and will definitely order more in the future when it is time to replace them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-17

"Very good prices and quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-26

"i purchase a water filter from waterafilter. i check a my local retailers and they did not carry my type filters ,i went online and found them. i was very please in the time they shipped them in three day. very satified with price compare with other online companys. thanks edward h."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-24

"I would like to commend Ray on a job well done under trying circumstances that were not his fault.
I ordered 2 Aprilair #104 filters from WaterAFilters in August. When UPS delivered the box a few days later, very fast shipping from Ray, the box looked like someone had sat on it. I emailed Ray at 9:30pm and by 2:00pm the next day I had a reply. I filed the claim with UPS and Ray sent two new filters right away. Unfortunately the same clown at UPS decided to use the new box as a lounge chair and the two new ones were bent. I emailed Ray again to let him know that these filters were damaged too and he told me he would refund my money. I have received my refund through paypal.
Ray got back to me very quickly each time I wrote him and did what he said he would do, first sending replacement filters right away and then sending me a refund.
I feel that Ray went above and beyond by sending replacements and refunding my money.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2010-10-23

"Air filter was crushed during shipment. Full refund was eventually given despite confusion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-10-02

"Ordered filters for my SQC4 RO system on 9/27 and received on 10/1. This company has low prices and fast shipping. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-20

"No problems, fast and easy and filters a good value. TDS-3 meter followed by a couple of days but all arrived in good order. Meter had information sheet enclosed but I could have used more information on the best time to replace filters based on the test results. Plan to reorder as needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-08

"Great service, Cheap prices! Will use them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-26

"great prices! fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-04

"WaterAFilters made it very easy to locate and order the right filters that I needed. They shipped the order quickly and it was received as requested. They also kept me updated as to the status of my order and the shipping of it. I will definitately order my filters from WaterAFilters again.

Charles
San Jose, CA
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-22

"Excellent service. I found waterAfilters.com to carry the lowest priced filters for my system. Not only that, when they came in it wasn't that they were cheap filters, they were identical to the ones I took out, simply at a lower cost. They also provided detailed instructions which made the replacement quite simple. One of the items I purchased had a manufacturer error. WaterAfilters.com took care of it quickly with kindness and perfection. They took care of contacting me and covering the shipping cost of a new item. There are few online sellers that have come close to earning this level of satisfaction from me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges