"Every time I have some issues with this sellers there."

"What happened to Walmart.com online shopping? It is the biggest joke I have ever seen. Not only are they price gouging ($35 for my $11 vitamins) but when you place an order, you cannot guarantee that's what is coming to your house. My health insurance allows me $50 every 90 days to purchase OTC meds and supplies and I can ONLY use my card at Walmart or a private store through my insurance which has very limited supplies and the $50 does not roll over so if I don't use it, I lose it. So I ordered a $30 TENS unit about a 3 weeks before the $50 expired and when it finally arrived they sent me an HDMI cable to a TV not a TENs unit. So I tried to issue an exchange and had to return the package they sent me and it was way more difficult then it needed to be. They picked up the exchange within 24 hours. 3 WEEKS LATER and just days before I was gonna lose the $50, I still had no TENS unit arrive. I reached out to customer service who had NO idea what was going on nor could she answer any of my questions. She asked me to get her a tracking number and while I was doing that she kept sending me messages and then just closed out the chat because I didn't respond in 30 seconds cause I was getting the damn number she aske for. I had to start all over with a new virtual assistant and he had no idea how to help me either. They kept trying to say they would refund my money but because it was my OTC card, that meant I was gonna lose all of it. Basically, WALMART.com is CRAP. No one speaks English so the language barrier makes it very difficult to handle business and you can't guarantee that you will receive the correct item on time without any hiccups and don't even get me started on the prices which are incredibly to high. PRICE GOUGING. I hate WALMART and especially their website. What a joke. "

"Unfortunately I can not place an order with delivery, can local pick up only."

"I bought 2 beautiful chair cushions for outdoor dining table. I I decided I really like them and wanted to get two more to make a full set I called and asked if they could hold them for a half hour until I could get there from across town because they were selling fast they would even talk to me about it nope against our policy no can't do it nope nope nope very rude. I don't care how much I like them I'm taking the back for a refund and going somewhere else if I have to spend double the price I will done with Walmart."

"ordereed food with there delivery service they sent me the worst produce possible, items were missing, and evertime i order they always substitute items. and out of 4 items they substituted i was no happy with four. walmart delivery service is terrible at least at the goldie rd location don't do it...."

"Made the mistake of ordering a bed I needed express but was never given the option, instead they stuck me with their “Free 2 day shipping” scam! I could’ve picked a bed up using a Uhaul truck in less time. Walmart has done this with other people and will probably never change as long as they’re allowed to make up their own rules. I hope Amazon puts them out of business since their arrival dates are actually on time."

"Walmart has become a hostile place to shop because the customers become so irate after waiting in line for purchases and returns!! Walmart doesn’t hire enough people to take care of customers and it has become such a problem that I refuse to shop there any more and take a risk of being in the middle of a fight for someone becoming impatient!!"

"All was good a few years ago, but now I can't place an order with shipping, pickup only.
Very sad on that happened."

"This is for walmart.com. I was supposed to get a walmart e-gift card with purchase. I did not get it. I contacted them 10 times and each time they said someone would get back to me and they NEVER did. They just blow it off. I'll never use walmart.com again. Worst customer service ever."

"I ordered a cyberpowerpc and it was good with no issues"

"Placed a large order and received most of it. The next day my remaining two items were canceled despite being in stock and available on the website. Now if I want those items I have to pay shipping. Customer “reps” would not help me. I just want what I ordered and paid for. They are willing to lose a long time customer over six bucks. "

"Never buy any products from Walmart online especially third party products. Walmart does not give you the customer service support you deserve like other companies such as Amazon. They do not take responsibility as well. It is extremely difficult to understand them (strong Indian accent) and they promise you that they’ll contact the seller to solve the problem, but nothing is ever done.
I have asked for the managers contact information (email or phone number) to discuss the issue, but they refused, so there’s this continuous cycle of me contacting customer service that goes on and on. You never know when or how you will be able to get your money or product back. I have ordered a forehead temperature tool from Walmart online, and after over a month of waiting time, I have received a nail polisher instead, not to mention THE PACKAGE WAS ALREADY OPENED AND CLEARLY USED. I did not get my money back nor do my product, and quite honestly I don’t even believe that this was an honest mistake, as that my order is highly in demand and their offer was that I could keep the nail polisher for half the price instead of getting my order. PLEASE, DO NOT BUY ANYTHING FROM WALMART ONLINE AT ALL.
"

"I bought a Cyberpower PC AMD Ryzen 7 3700x and it is amazing!"

"I like WalMart. Why others no like?"

"My name is William Lipps and this email is in reference to my experience with order number 6212XXX-XXXXXX. I will start by saying that I hope this is actually read by Mr. McMillon so that maybe someone from Walmart can put themselves in my shoes to understand how pathetic this buying experience has been. I have NEVER been treated so poorly as a customer and never spoken to so many supervisors/managers that showed ZERO empathy or responsibility. Over TEN supervisors or managers and NOBODY, I repeat NOBODY has been able to come up with a resolution to the problem. If this does not get resolved I will be sure to contact the BBB, write reviews on all social media platforms, and may even contact the local news as I am sure others would like to see how awful this experience has been.

As I am sure you know, Playstation 5's are not readily available to purchase and are near impossible to get when they come in stock. After trying with multiple companies and multiple times with Wal-Mart, we were finally able to purchase one online on 12/15/2020. While yes this sounds great, the rest has been nothing short of atrocious. Below is the issue at hand...

1. Order placed on 12/15/2020 and advised it would arrive by end of day Fri, Jan 8th.

2. Order was shipped from Groveport, OH, only two hours away from my home address, to AZ and then to the Walmart warehouse in Waco,TX. This made no sense.

3. I called Wal-Mart on 12/22 and said that something did not seem right with the order being shipped all the way across the US. I was informed not to worry and that it was part of the shipping process. I have worked in returns at Amazon and also worked in logistics, I knew that was not the truth but the customer service agent insisted it was ok.

4. On 12/23 the order showed delivered in Waco,TX even though I was told the day before by the Walmart customer service representative that it would be shipped back to my home address which they verified with myself and FedEx multiple, multiple times. Walmart informed me that they realized there was a mistake and that FedEx was going back to get the packages that were mis-shipped in order to get them to the correct locations.

6. On 12/24 after noticing the above mentioned mistake, I contacted Walmart immediately. I was informed again, even after it showed delivered, that it would be sent to my home address.

7. I called FedEx to confirm and they agreed, as well as the Walmart agent, that the item would still get delivered and to wait 72 hours.

8. At this point a customer service agent by the name of Oscar decided he was going to cancel the order without even asking if we wanted him to do so. He then told me that IF/WHEN I get the item to call back and he would charge the card again. SOMEONE should have called the warehouse before 12/23 when I mentioned the issue and definitely should have called on 12/24 when the order showed delivered and it wasn't correct.

9. I waited over the 72 hours and called back to speak with customer service and this is when things went absolutely south. I was now told that the item was returned and there was nothing they could do and since there is none in stock, they can't even preorder one and ship it when stock comes in.

I have spent over 14 hours this past week alone on the phone trying to get this situation handled and again NOBODY has seemed to help. One representative offered me a $25 coupon if I spent $45 or more. Is that really how you want them to handle these types of situations?

Now to the reason why this is such a big deal to me and I hope you can have enough heart to understand and to make this right. This was my son's ONLY Christmas gift and now I have to tell him he isn't getting anything. Since the package was originally going to show up late, I wrapped the receipt in a box for him to open on Christmas day. I even bought him NBA 2K21 and a headset for the Playstation 5. What good are those now? How would you handle that Mr. McMillon? Please tell me how that is right in any sort of way? Do you want to make the phone call to tell him?

I even asked them to just send me one when the next shipment comes in so that I don't have to try and play the game of getting one. It was already almost impossible to get this one. Surprise, surprise, I was told no to that as well and basically sent on my way like nothing ever happened. If this does not get resolved, I will take this to the next level. I will contact every media station I know to get this story out, I will post on every social media site, I will write every review I possibly can, and I will NEVER, I repeat NEVER, shop at Walmart again. This has been the WORST customer experience I have EVER had with ANY retailer. You should be ashamed of your company for acting in this manner Mr. McMillon."