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Product & services pricing
3.38/5
Chance of future purchase:
3.65/5
Shipping & packaging:
3.34/5
Customer service:
2.82/5
Return/Replacement policy:
2.50/5

4/5

2020-11-10

Delivery fast.

"I appreciate the speed of the start and finish of my order. "


5/5

2020-10-27

Vovlo XC70 spark plugs

"Great seller. Very fast shipping. Highly recommended."

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3/5

2020-10-11

Customer service needs work

"They did get the parts to me in time but I wanted to add items to my order immediately after placing it and could not get anyone on the phone. I left 3 messages and never received a call back. They did not allow the addition of parts 3 days later, not a stellar experience. "

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5/5

2020-10-05

Great for finding the right part

"I drive two older model Volvo's, and '01 and an '04 and the online parts breakdowns are superb for finding the right part, the first time. It can be guesswork with other suppliers. My parts shipped the day after my order was placed, I got timely e-mail notification of my order status, the parts arrived as expected, and was well packaged.
And all the items were correct, and I had a fairly lengthy list of one off piece parts like individual bolts, springs, etc.. The prices are comparable to other suppliers for OEM parts and everything on my 'laundry list' of parts was in stock.
I will do business with them again.
"

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5/5

2020-10-01

Shipped Quickly, Saved the look of my XC90!

"The driver side control panel of my Volvo XC90 was cracked and looked horrible. The genuine part arrived timely, in "new car" condition and was exactly what I needed. Easy to install. Only thing I'd suggest is providing instructions to just the part ordered as a fail safe. Highly reccomend. "

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5/5

2020-09-27

Excellent Service and Quality

"Hello, I ordered a cargo cover for my 2010 XC90 Rdesign and it came fast and was in excellent condition. It was advertised as new and came to me that way. I appreciate the customer service and product quality."

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5/5

2020-04-13

Roof retainer

"Great Experience And will order again"

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5/5

2020-09-16

Right Part, Right Price, Fast Delivery

"Ordered a genuine Volvo front door lock for my V70, best price I could find on the web and delivery was extremely fast. "

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5/5

2020-08-28

Good product , fast shipping, good communiction

"I found this product a good price"

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5/5

2020-08-26

GREAT OEM ITEMS & SUPER FAST SHIPPING

"Very wide selection of new OEM Volvo parts and accessories. Parts listings well organized and easy to select for purchase. Super fast shipping and great communication. I will buy from you again. Thanks!"

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5/5

2020-08-21

Great customer service

"I ordered mudflaps for my Volvo. The Rear ones fit perfectly. The front ones did not. I contacted them and they sent my a return shipping label and then the correct front mudflaps. "

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2/5

2020-08-20

Mixed Success. Web Site Matching Parts to Volvo Cars Needs Work.

"Easy to order and shipment was very prompt and arrived quickly. Shipping and Handling very expensive. My biggest complaint is that the replacement windshield wiper arm for my 2007 Volvo wasn't the same as the original arm on the car, and I have to replace the wiper to a hook type arm, and another site now says it's now compatible with my 2007 Volvo. I also ordered a replacement fog light bulb holder and the main photo of the part I needed was different than the part I got, and looking back at all of the figures on it, the figures aren't consistent with the others and the photo. So now I have a non-standard arm which needs a hook mounted wiper blade. I'll make it work, and I also made the fog lamp holder work, but I no longer trust the site to match the part I need with my Volvo. Looks like I'll go to my local Volvo dealer, and the discounted price on this site is largely or completely offset by the high handling and shipping costs, so I'll be trading convenience for part compatibility certainty. "

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5/5

2020-08-15

Rearview Mirror - Great

"Great service. Ordered a rearview mirror - shipped and arrived on time. No your part number when ordering to ensure you order the right part. Will use the site again."

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5/5

2020-08-11

In stock at a good price & shipped FAST!

"I ordered Genuine Volvo accessories (rear spoiler & side scuff plates) online and they shipped within hours! I received one part the next day and the other part two days later! They expedited my shipping at no additional charge and I really appreciate it since I have been a return customer for over 1 year. The accessories I ordered were the best price anywhere online and they arrived in perfect condition. "

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1/5

2020-08-10

Great Price, but not great service

"I ordered 3 Volvo accesories. They all ship and arrived fairly quickly. However, I part was used. It had hardware missing and used pieces inside. The missing piece was mailed out but I was told I needed to mail the used piece back and then they would replace it. Unacceptable service when a new part was ordered. Why is this my problem to work through? Pay a little more and try a different company as the customer service lacks here."

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