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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2024-06-04

What a find!

"I was looking for rolled grains for muesli but couldn’t find them locally. Vitacost had them for less than Amazon, and a better price on our vitamins as well. Fast and free delivery. I’m a new fan."


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you found our prices to be better than Amazon o the rolled grains for muesli! Thank you for choosing Vitacost for your shopping with us. We appreciate your support!”


Verified
5/5

2024-06-04

Dependable company

"I always get exactly what I ordered. Fast delivery. You have the best price on hazelnuts. It is easy to find the gluten free products I need.
"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you are enjoying our prices and selection of gluten-free products! Thank you for taking the time to share your positive experience with us. We truly appreciate your support as a customer.”


Verified
5/5

2024-06-04

Always great assortment & pricing

"Fine selection, I was even able to stack a few discounts. Rapid shipping. "


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you are enjoying our discounts and quick shipping! Thank you so much for your kind words and for choosing Vitacost. We look forward to serving you again in the future.”


Verified
1/5

2024-06-04

Inadequate Service

"Ordered magnesium Glycinate. Magnesium citrate was sent. Was told I had to wait for an investigation to receive a credit and then reorder. Told her wouldn’t work so you gave me a credit. Order before had a broken bottle. Done with Vitacost!"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We're sorry to hear about the issues you experienced with your orders. We apologize for any inconvenience this may have caused you. Your feedback is valuable to us, and we will address the concerns you've raised to improve our service. If you need any further assistance or have any questions, please feel free to reach out to us.”


Verified
5/5

2024-06-04

Great Company. Have ordered from for well over a decade

"Great Deals, fast Delivery and have never had a problem. Costumer service is always helpful should I have questions.
I have used this company for over a decade.
"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that you are a loyal Vitacost customer and that you are happy with our deals and delivery. Your support means the world to us, and we can't wait to continue providing you with all the items you need. Thank you for choosing Vitacost and here's to many more years of shopping together!”


Verified
5/5

2024-06-04

Great service

"I had a great experience this time. Prices were really good and time of delivery was even better. Thank you. "


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the amazing feedback! We are thrilled to hear that your shopping experience with us was fast and problem-free. We appreciate your support and hope to continue exceeding your expectations in the future.”


Verified
1/5

2024-06-04

I never got the pills.

"I never got the pills or tack to see when or where the pills are. So please send them to me."


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We're sorry to hear that you never received your order. Please reach out to our customer service team @ 1-800-381-0759 with your order details so we can investigate this issue and ensure that your pills are promptly sent to you. Thank you for bringing this to our attention.”


Verified
3/5

2024-06-04

have warehouse pick up. I could have had my order 2 days sooner

"It took 2 days longer and I had to call once to find out when it would be shipped. Stated delivery would be prior to 1pm received after 5pm"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We're sorry to hear about the delay in receiving your order and the inconvenience this caused. We always aim to provide the best service possible, so I apologize for falling short in this instance. Your feedback is valuable to us and will be shared with our team to help us improve our processes for future orders. Thank you for bringing this to our attention.”


Verified
5/5

2024-06-04

Great Service!

"This was a probiotic requiring a refrigerated container. It was a perfect delivery! "


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”


Verified
5/5

2024-06-04

Great Products and Service

"All the brands I like are available through Vitacost along with their own brand. The prices are as good or better than other places and delivery is very quick. All good. I would much rather shop here than other online options."


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that you had a positive experience shopping with us again. Our team works hard to provide a wide selection of products at great prices,. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-06-04

awesome

"everything went smoothly no issues"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”


Verified
5/5

2024-06-04

"Very please with the products I ordered! Excellent service!"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our products and services. Your support means the world to us! ??”


Verified
5/5

2024-06-04

MY FAVORITE FOR YEARS!

"Item was available at low cost. Shipping was VERY FAST! THANKS! "


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you have been a fan of our products for years and that your order arrived quickly. We truly appreciate your support!”


Verified
5/5

2013-08-28

Appreciate the discount and meticulous packing!

"I order regularly from Vitacost and appreciate the reduced pricing, excellent packing and low cost shipping or free shipping. All this makes for an easy and cost effective purchase!"

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Verified
5/5

2024-06-04

Favorite Items no longer in Health Foods store

"I got Garden of Life calcium no longer easily purchased in high end health food Market and Sunfood Immunity Blend store discontinued. I'll be purchasing all my store discontinued items through Vitacost"


Rep reply posted 2024-06-04
A rep from Vitacost, KevinRep, has responded:

“We understand how frustrating it can be when the products you love are not available on other platforms, but we're thrilled that you found them on Vitacost.com. We pride ourselves on providing fast and efficient service. We look forward to serving you again soon!”