ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2020-05-31

Excellent service.

"I will say again Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-29

"Awesome and fast. Was very happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2020-03-29

good

"good experience thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-02-26

Great product

"Love the product and vapor warehouse as a whole "


Verified
5/5

2020-01-01

Great and fast service

"Fast service! I ordered my VB11 coils and they were in my mail box 4 days later just like tracking said it would be. Great and fast service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-13

11 Vape Pen.

"Been vaping for years now. This is the best pen. You can feel the difference in your palm from the jump. No more carts not working on your current pen. I have put carts on that would not work on three different non vapor bros pens and they would not fire. One pull with the 11 all the carts worked famously. Look no further this is the best , yes invest the money all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-08-21

Product

"Outstanding Service !!
I had to change my shipping address after I ordered.called ,got a quick response from AJ he changed my address and got my package today a day earlier than what I was expecting !!
Great products & Customer service !!

Thank you very much
Ed Alleman
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-08-08

The slowest shipping

"Be prepared to wait extensively for your order. It's been two weeks and my order has not shipped. I reached out a week after placing my order. They said it would ship. Now another week has gone by and it still hasn't shipped. By your vapes elsewhere. Horrible service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-05-27
A rep from VaporWarehouse, VaporWarehouse, has responded:

“Hello! It's rare but it happened a couple times that a supplier was unable to make their product for an annoyingly long time, and a few went out of business. We've sorted out our suppliers since then. We haven't had any delay like that this year so I hope you can try us again :)”


Verified
1/5

2019-07-01

NEVER ORDERING AGAIN

"VAPORWAREHOUSE HAS HORRIBLE SHIPPING - Item was ordered on 6/26, it is July 1st and the item is sitting in some warehouse with no delivery date. WORST SHIPPING EVER. Ordered from another vape store WITH FREE SHIPPING and received that item in 2 days. Vaporwarehouse charged me for shipping and the item is nowhere near being delivered. STAY AWAY AND USE OTHER VAPE SHOPS IF YOU WANT YOUR ITEMS SHIPPED AND DELIVERED IN 2-3 days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-27
A rep from VaporWarehouse, VaporWarehouse, has responded:

“I'm so sorry you got delayed during that time that our suppliers were having issues. We've been well-stocked since and don't sell anything anymore that we can't get easily. Try us again some time please! If you'd like a discount to make up for this delay you had back in 2019 please ask us (at our contact page- reference this review)”


Verified
3/5

2019-06-07

Not sure

"Three business days to be packed and ready for pickup seems a little long to me when they boast same day shipping (in most cases). "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-21

new whip

"got a new, just like the old ones at close to twice the price. small cost next to almost 30 years of enjoyment"


Verified
1/5

2019-05-18

Soap was ok, customer service was terrible.

"Ordered 12 bars on Saturday, paid for them. Said 2-3 business days priority mail. Received Thursday, 9 bars short. Said that’s all they had in stock.

Never notified prior to receiving package that the order is unfulfilled. I will not order from them again, nor would I recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-05-27
A rep from VaporWarehouse, VaporWarehouse, has responded:

“We are way faster now, so if you would like to order again please do. Feel free to ask us for a discount to make up for this order you got partial / late in 2019. I will hook you up.”


Verified
5/5

2019-05-06

Easy ordering parts

"Thanks very easy to finfld and order."


Verified
5/5

2016-06-03

nothing but the best...

"great experience and wonderful products at unbeatable prices. Thanks for keeping it going AJ and Jason.

Your pal,
Jef Newby
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-09

First time ordering

"The web page is easy to navigate and the pictures and descriptions are first class. My order got here in 3 short days. Good job by everyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process