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5/5

2019-03-09

Real review!

"I ordered from vapesourcing on Sunday and got the product I ordered 4 days later. I found out that you have to order from their US Warehouses. I was skeptical at first after reading horrible reviews...so I wanted to cancel my order. I messaged them on Facebook and they emailed me right back saying it would be delivered in a timely manner. The next morning I recieved a confirmation it was headed my way! If you order from overseas it does take two-four weeks to receive packages. I've ordered from Hong Kong before and it takes a super long time."

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1/5

2019-02-20

Crooks

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Paul Koumi
Rugby, GB
For companies
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Paul Koumi
Male | Rugby, United Kingdom
3
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Review of vapesourcing
Paul Koumi
Paul Koumi
3 reviews
Rugby, GB
Star 1
Star 2
Star 3
Star 4
Star 5
5 minutes ago
Crooks
Ordered a new mod and tank on the 29th of January and at the time of writing this review (20th February 2019) I am still waiting for a response via email and I've filed a claim via PayPal. I'd rather have the items I ordered rather than having to make a claim. The only thing I received from this company is an email to confirm payment. I'm really frustrated that companies such as this are allowed to take money but not deliver the goods you've paid for and continue to do so.

I've researched this company via Google after two weeks of no communication to find they have a large amount of failed orders and irate customers and I tried to be patient but it's run out now. Bad company avoid them like an incurable disease! And always make sure you pay via PayPal so your covered in such incidents
"

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1/5

2019-01-14

STAY AWAY!!!!!!

"STAY AWAY!!!!!

I ordered a set of replacement coils on 12/7/18. Admittedly, I understand this was the Christmas season so I expected a little slow down in delivery. Well, I should have expected A LOT of slow down. It is now 1/14/19 and I still have not received my delivery from Vapesourcing. I have been in contact with customer service and I have asked for a refund. They have told me to "just be patient", that they cannot control the shipping, and they cannot process the refund that I have requested. I ended up turning the issue over to my bank who took care of it for me.

On a side note, I would also like to point out that Vapesourcing's intensive program is a complete scam. They state that every day you log in, or when you make a purchase, you accrue points and that 500 points is equivalent to $1.00 discount on a purchase. OK... this seems cool. Here is the problem, I have added an item here and there to my cart just to test this and when it comes time to check out, the most amount of points you are able to apply to an order is 200, NOT EVEN ENOUGH FOR $1.00 off!!!!

Support your local vape shops... stop giving these people your money!

"

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4/5

2019-01-01

This is a real review

"This is a real review. I bought my boyfriend a new voo poo for Christmas. I ordered it on December 13th that night and 2 days later I got my tracking number and all that good stuff. 12 business days later I got my product and he’s very happy with his present. It was a late present but that was my fault cause I ordered late in the month. I was skeptical cause of the reviews so I decided to try it anyways knowing what people were saying about the company. Long story short. The site is legit. Only down fall is that it takes over 3 weeks to get your product. Also my product was stuck in us customs in Singapore for like 2 weeks. Not really sure why. But in the end I got my product in the time length stated on the site and the product is legit as well as the company. Hope this helps for you skeptics out there. "


5/5

2018-08-29

Vapesourcing is top notch!

"I've been vaping for more than 5 years. I've used many companies for my supplies but Vapesourcing beats them all. They ship fast , have the best customer service and the best prices. I did get 1 defective item. Vapesourcing didn't give me a lot of trouble getting it replace. They had me send a video of the problem and had a new device out to me very quickly. My whole family and I go to Vapesourcing first. "

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1/5

2018-12-15

The Worst!!!

"I've had an issue with one of the products that I bought, so I contacted them and explained the issue. They've asked me to make a video explaining and showing the issue! And I did. However, they ever responded!! I sent them over 5 emails with no response! It has been over a month now, and they are still ignoring my messages! Also what a horrible shipping service; it took me over 2 weeks to receive a shipment from their U.S warehouse!"


1/5

2018-12-12

Fraud company

"This company is a bad company to deal business with only wish I would have seen jai video before doing business with this company https://youtu.be/1mUoNH0wy-c"


1/5

2018-12-08

Shady

"Placed an order 2 weeks ago and it still hasn't left Hong Kong. Vapesourcing has tried lying to me saying that it was delivered to the states days ago, when in reality, the only thing USPS received was the label information. The tracking info still shows it's in Hong Kong, and it's being scanned every few days but still isn't going anywhere. When I told Vapesourcing that this was starting to feel like a scam, they stopped responding to me all together. Looks like I'll be calling my bank to reverse the charge. There are so many other reputable vape companies, please stay away from these guys."

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5/5

2018-12-05

Always bring me good experience

"This is my second time to buy vape device from Vapesourcing, very satisfied with this vape online shop. And this time I purchase a pre-order product named smok nord kit(before is NOVO), hope as expected as the previous one...The price is moderate and the service also good, everything is perfect:)"


5/5

2018-12-04

Great place to order from. Fast. Good deals

"Great selection of items and the pricing is on par with other online shops, but often cheaper on high-end and new products. Great customer service and fast shipping.

"

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5/5

2018-12-04

Amazing Vape Shop Online

"I've been vaping for years, so I often visit online shops for some new devices. But I've never found such an amazing online shop like it. Prices are always cheap, deliveries are fast and services are extremely enthusiastic. I was deeply impressed by all these. Thanks, guys!"

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1/5

2018-11-11

Worst company ever

"After a wait of more then 2 months, with the items in stock, they still don't even bother to send an email with an excuse for the fact that they took the money and not sent the items that I purchased. Stay away from this guys, plenty of other honest sellers out there, don't spend your money here."


1/5

2018-11-07

Rip off

"They sold me a smok tank that was supposed to be authentic and when I got it the coils the cotton was hanging out of the sides. Clearly told me it was a fake and when I looked for the QR code to scan with smok it was a cheap scratch off which threw up red flags. I sent pictures to this company and asked to return for a refund and now they won’t answer my emails or refund me or even send a return label. I HOPE EVERYONE IS SMART ENOUGH TO STAY AWAY FROM THIS COMPANY. "


2/5

2018-10-31

Partial Shipment

"Almost a month to get my coils and the ejuice I ordered never arrived. Hopefully they will correct the Issue."


5/5

2018-09-27

The best vape store

"The shop is excellent fast shipping original items and at the best prices."

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