"DO NOT USE URBAN DELIGHT!!! THEY WILL SCAM YOU AND TAKE YOUR MONEY!! I WISH I HAD COME HERE BEFORE BUYING A "DEAL".
I would like to state that I HAVE contacted the company and told them of the problem I had and they feel as if it was not a problem!!!!!! Please read what I sent to them:

I recently purchased the deal for the teeth whitening Million Dollar Smile. I went to go to my appt today. My GPS could not find the location so I called the number listed on the voucher. I was on the phone with the toll free number for over 20 minutes!! STEVE, the guy I was talking to, had no clue where the location was. I drove around San Antonio for 35 minutes before calling it quits and heading back to work. Steve refused to give me a mangers name or let me talk to a manager. I find it ridiculous they did not even know WHERE their location even was. I am calling this a SCAM! I am extremely disappointed. I have used deals from living-social and groupon multiple times before. I know how the process works. I was very disappointed with how this merchant conducted business and I would like a refund. The company refused to talk refunds only to reschedule.. WHY would i want to reschedule an appt I was unable to make in the first place because the building does not
exist!!!! I have contacted via fb the saloon that they say they are located in to see if they are legit. I would hope you would remedy this situation so that I do not have to tell friends to stay away from this deal site and as you do not monitor your merchants.
Very yours truly,

Next day.. I sent them this:
I would like to add to my complaint.
Steve said he would have a manager call me yesterday. Even asked what time would be best. I told him 6:15P. I NEVER got a phone call.

NO RESPONSE.. FINALLY THEY RE-SEND ME AN ADDRESS THAT WAS PRINTED ON THE VOUCHER! How stupid do they think I am. The Million Dollar Smile told me it was at one location and they voucher said another!!

URBAN DELIGHT IS A SCAM!!!!!!!!!!!!!!!!!! I can say this with confidence as I have used groupon and living social deals before with no problems!!!"

"I purchased an $89 voucher for a Deep House Cleaning from Urban Dealight in November. I tried to log in as I normally do, with my Facebook credentials, to print my coupon and use it, but Facebook simply times out each time. I am not able to log in the old-fashioned way either. I've gone back and forth with UD by email about this issue and they guarantee me that I was not charged even though I forwarded them my confirmation email and I have a UD charge on my credit card bill from November. They keep resetting my password and telling me to try to log in again, but they keep using my email address as my user name instead of my Facebook credentials. I'm convinced they do not read my emails. I've tried calling them and I keep getting forwarded to a third-party vendor telling me to leave my name and number. I have unsubscribed from their emails and have advised my friends and family to do the same. In this time when customer service has become everything and several companies really get it right, Urban Dealight fail miserably. Stick with the two original, upstanding group coupon deals - Groupon and Living Social. "

"I wish I would have looked at the reviews before buying from Urban Dealight. I bought a $79 resort voucher for 3days and 2 nights. When I called the resort the make the reservation I was informed I had to be married. The fine details did not stated that you must be married anywhere. Even though Urban Dealight agree that the details were not clear they would not issue me a refund. The Urban Dealight representatives attitude was uncaring. I will never purchase anything from Urban Dealight in the future and will recommend to everyone I know that they never purchase from Urban Dealight. What a SCAM!"

"I have to say I have not had a problem with Urban Dealight or the merchants. I have bought several vouchers and have had excellent services provided especially beauty services. Keep up the good work guys at Urban Dealight!"

"Wow, if I only would have Googled them first. I've been ripped off twice with Urban Dealight. Translucent Windows and Discount Window Focus....both total farces. Urban Dealight should be shut down and made to pay damages to their customers. What scammers!"

"This company is not for the customer--- I bought a deal from a vendor who never answered her phone and always asked me to call her back. The vendor was not even a legitate business! Where do they find these folks....When i called to ask for a credit to my account I was told they would need to contact the vendor first. I explained this would place me in a weird position because they would be providing me a "service" and i just wanted a credit. The rep said "NO" The bottom line is---Urband Delight is a very bad KNOCK OFF compaired to Groupon or Living Social!!!!!"

"DO NOT use this company. They use bait and switch tatics. I purchased a coupon for $119.00 and when I called the company to schedule they advised me there was another $49.99 charge to perform the service. I spoke to the manager Jim at Urban Dealight and they are refusing to refund my money."

"SCAM, RIP-OFF
DON'T WASTE YOUR HARD-EARNED MONEY ON THIS RIDICULOUS COMPANY!!!!
THEY DOUBLE TALK YOU, DON'T STAND BEHIND THEIR DEALS!
I WILL NEVER USE THEM AGAIN AND ADVISE EVERYONE TO AVOID THEM LIKE THE PLAGUE THEY ARE!!!!"

"I bought $89 hotel voucher for 3days and 2 nights.When i called the hotel for a confrimation they didnt have a reservation for me.I therefore cancelled the trip.Urban dealight refused to refund my $89.The merchent refunded the $50 deposit.Urban dealight representatives had a don`t care attitude.I hate this company.Never buy anyting from urban dealight."

"as a vendor i do not recommend urban dealight. not only are they extremely unprofessional but they also do not listen & are unable to interpret something written out for them in black & white. they rewrote my contract 6 times before it was correct. they made promises they had no intention of keeping. they did not listen to any of the details about my business, the service i wanted to offer & did not care. after messing around with them for 3 months, i called them out on all of their shortcomings & unceremoniously fired them. these people are way too much brain damage to bother with. if you are a small business owner DO NOT RUN A DEAL WITH URBAN DEALIGHT!!!!!!!!!!!!!!! don't waste your time."

"Urban dealight is a complete scam. I bought a deal for an all inclusive trip for two to Cabo and had an extremely poor experience. My Fiancee and I booked our trip and subsequently booked our flights, we were a little perplexed when we didnt receive a confirmation. A week later I called the resort asking about our confirmation and they said it would be coming a day or two later. A few days later, nothing. Another week later, I called and got the same response. A week later, nothing again. One Month later, I called and spoke to a supervisor and she said the reason my confirmation was taking so long was because the hotel was undergoing some changes. When I asked, what kind of changes, they replied the hotel was becoming an "All Swingers" hotel.

I was beyond livid at this point. totally scammed. Urban Dealight was completely unhelpful and took no responsibility for the matter. Complete false advertising. "

"I wish I had found this page before I ordered an Urban Dealight deal. I had a voucher for a 79 dollar teeth whitening (with a 300 dollar value). I drove an hour and a half for my appointment, there was nobody there to do the service. The receptionist jsut told me I'd be wasting my time waiting around. So I drove home, and on the drive called both numbers for UD and the merchant, to which no one anwered or called back. I emailed Urban Dealight, to which they responded that they could not refund my money (not to mention a half tank of gas), and that I could have a credit for another Urban Deal. I will not be doing business with this company ever. Do not waste your money or time. "

"Do not use Urban Dealight it is a scam. They split the money 50/50 with the merchants. If there is a problem YOU WILL NOT GET A REFUND. No on will take responsibility. Do waste your hard earned money with Urban Dealight."

"I bought a $75 Brents Tree Service thru Urban Dealight on Jul 14th 2011. The Voucher is 10DCCF will be expired on Jan 14th 2012

"$225 Worth of Tree Trimming Service for $75" This is mis leading after Bents Tree came to my house and said nothing can get done for $75 .

I could not get the money back from either Bents Tree or Urban Dealight base on their policy of return money

Anyone becareful before purchase anything from Urban


I am unhappy with the service , I just have my whole house tree trim 3 years ago total of 6 trees for $300 and now they said with the voucher that I pad for $75 would not even trim on one tree . From the Voucher advertiser a worth of tree trim service $225 .


I asked Brents Tree to return money but they said the money went to Urban Dealight not even went to them .


I am very unhappy with Brents Trees Service Voucher that I paid $75 and now I could not used . I would like to ask Urban dealight to credit back the $75 to my account "

"Terrible Customer service, I had a problem with a voucher I called urbandelight customer service explain the problem and the answer was sorry we can not do nothing, don't waste money with this company, there are other options.They are more worry about companies they sale coupons from, than you as a customer."