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Product & services pricing
5.00/10
Chance of future purchase:
5.63/10
Shipping & packaging:
3.75/10
Customer service:
2.50/10
Return/Replacement policy:
10.00/10

5/5
2015-02-02

"These guys have come through for me on multiple occasions. Quick response, fair pricing, and reliable on-time delivery. After being burned by a few others, I use United only now."

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5/5
2015-01-21

"Great service, good communication, fair price, nice people to deal with. Most importantly, they took great care of the car!"

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5/5
2015-01-21

"First time user, I shipped an old truck from North Carolina to Connecticut. They did a great job, the delivery was earlier than first estimated, driver was professional & competent, and the truck was well cared for in transit. Plus, pricing was competitive. Very pleased. and, customer service (Rafi) was extremely attentive and knowledgeable."

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hjw
Verified
5/5
2015-01-16

"We shipped a Range Rover from Florida to Pebble Beach, Ca in early January 2015. The service was excellent. They were very professional and Kasey kept us informed at all times during the pickup and delivery process. Great service and great rate."

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5/5
2015-01-13

"Jake was on top of the shipping arrangements. The driver Dominick followed through. Vehicle arrived one day early. Very appreciative of their quick action and follow through."

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Verified
5/5
2015-01-12

"To say Kasey and team exceeded expectations would be a mild understatement. After discussing moving a new stingray w/many carriers we settled on United Routes based upon its engagement, ownership of trucks, and pride that came through in conversations. Kasey and team EXCEEDED ALL expectations. Not only did they pick up on and deliver on time, they also had a slot that surfaced a week earlier that was offered to us. Car arrived in perfect condition, was delivered on time, and United Routes stayed in communication w/us during the entire process. The entire process was simply flawless and will certain us again."

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5/5
2015-01-10

"I highly recommend United Routes. Jake helped me with a tight pick up schedule in Chantilly Va. a few days after new years. The car was to be transported to Salt Lake City over 1800 miles away. When he told me I would see the car in 5 days I was skeptical. The car left Chantilly Tuesday at 6:00 pm est and arrived in SLC on friday at 7:00 pm mst. I was amazed it had only taken 3 days ,considering the winter conditions experienced on the east coast during the trip.The drivers were courteous and updated me often during transport. The car arrived in the condition it had left the dealership in. I appreciate Jake and United Routes for keeping there commitment to get the car to me in a timely and safe manner."

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5/5
2015-01-08

"Good job guys,you promised and delivered as promised!"

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5/5
2015-01-08

"Amazing Service! Kasey was wonderful to work with!"

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Verified
5/5
2015-01-07

"Jake M. was great to work with. I came to him at the last minute and he was able to get the job done without a single hiccup. He was straightforward from the get go, kept me informed throughout the process, and delivered on time on both ends of the run."

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Verified
5/5
2014-12-31

"Had a car moved from NJ to FL, came on time and in perfect shape.
"

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Verified
5/5
2014-12-25

"Good communication and follow up. Overall a very good experience and would recommend them for both short- and long-haul moves. Pricing was reasonable and service level was high."

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Verified
5/5
2014-12-18

"Very Prompt service, Highly Recommended."

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5/5
2014-12-15

"Outstanding service. I've used them twice, none better or more careful. Timely pickup and delivery."

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Verified
5/5
2014-12-08

"Awesome service - very quick response and professional. We tried several other companies that either didn't get back to us, told us they would pick the car and didn't or just had terrible service! Thank you so much for your help!! Plus you had good rates! "

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