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Product & services pricing
6.67/10
Chance of future purchase:
6.39/10
Shipping & packaging:
7.92/10
Customer service:
7.50/10
Return/Replacement policy:
10.00/10

5/5

2014-10-07

"Wonderful customer service! I would recommend this company to anyone transporting an automobile. T he delivery driver was very efficient and kept me informed of the arrival time and arrived within 15 minutes of the projected time. Thanks again to Jackie G. the person that took my order and followed thru every step of the way. Sharron Z."

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Verified
5/5

2014-10-06

"This was my first time shipping a car across the country and Jackie G. from United Routes provided excellent customer service. He provided insight into the industry, pricing, and the value/service of United Routes. Always responded to phone calls and emails promptly. Was very proactive in communication from day one to delivery. My car was picked up on the exact date scheduled and delivered on the earliest possible day. The auto transport pickup, inspection, delivery, and communication was excellent as well. Great experience, thanks to Jackie G./United Routes. Use this service with confidence."

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Verified
5/5

2014-09-29

"I had been waiting over 10 days on Montway to find a trucker, called United Routes and he had a trucker for me within half an hour with pickup that same day!"

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Verified
5/5

2014-09-22

"My Chevy Tahoe arrived in perfect condition and there was good communication with the driver from Louisiana to Oregon."

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Verified
5/5

2014-09-18

"I contacted a handful of companies about transporting my car from Connecticut to my new home in Florida. After speaking with Jackie G at United Routes several times. I decided to go with them as he was the guy I felt most comfortable with. He was straight forward, informative, and he always followed up with me as promised. On pick up day (9-16-14) the driver was on time and answered all questions, he assured me he would have my car in Florida on 9-18-14 ..., he was right as my car was delivered as promised. I highly recommend United Routes, and Jackie G as the agent. I absolutely will use them again should I need this type of service again. Thanks for everything !"

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Verified
5/5

2014-09-18

"Could not have asked for a more pleasant experience, will use United again and again. Many Thanks, Lou"

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5/5

2014-09-17

"really enjoyed working with United Routes. very professional honest on time delivery. highly recommend!"

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5/5

2014-09-16

"Rafi was on top of his game. Nice working with him. Larry"

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Verified
5/5

2014-09-15

"United Routes really delivered for us...in 72 hours from pick up! That was after we wasted 4 weeks waiting on other companies that gave us nothing but excuses. Our car was received in perfect condition, the driver was fast, courteous and professional. The price was a little higher, but in the end, it was worth it!"

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Verified
5/5

2014-09-14

"I was very impressed with their service and timeliness. Driver was very courteous when calling on the status of his delivery time. Car was in excellent condition upon arrival. My wife loves the car!!! "

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5/5

2014-09-12

"Kept me informed. Arrived on time. men professional and efficient. "

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5/5

2014-09-12

"top notch, would use again"

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Verified
5/5

2014-09-11

"Service was fast and efficient. I would use this company again."

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Verified
5/5

2014-09-10

"I was very satisfied with the customer service provided by Kasey at United Routes, along with the pick-up and delivery (twice) of my classic vehicle by Jason and Jen with Parkway Auto Transport. They transported my oversized car from Mesa, AZ to Rochester, MN for a show, and then returned it back to Mesa. Everyone involved was very accommodating, as I was working within some unusual time frames and circumstances in both sets of pick-ups and delivery.

Both Kasey and Jason stayed in touch with me during the whole process, and there were no unexpected surprises. I would definitely use them again, if the need arises.
"

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Verified
5/5

2014-09-10

"Kacey and his team are the best transport company I have every used. Very responsive, caring, communicative and most importantly no runaround with a delivery. Another important aspect no middle person. They may be 10% higher in cost but its all worth it. I spent 3 weeks trying to get a antique car delivered with no firm dates. Called Kacey and within 1 week the car was delivered. Can't say enough about this company and would never anyone else in the future."

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